Posts made by handsofqwerty

@coliver and an expense that I can't decide on or spend personally, obviously.

@coliver said:

https://www.toggl.com/

This sort of what you are looking for?

That looks like just a timer. We bill everything in 15 minute increments, so not quite what I'm looking for. Honestly, everything I am looking to do I know can be done in AutoTask but that's a ton of extra functionality we also don't need.

So here's what I'm looking to do...

I want to setup a site that I can use (and potentially share with others to use) that will do the following:

• Have a dropdown with a list of clients that you can choose from, and an auto-fill option preferably (if you start typing a client's name, it'll suggestion options)
• Allow you to input the following fields: case number, time logged, date worked - these are required; location, store number, and I'm sure a few other fields (we can expand and add other fields later) - these are optional (for when entering data)
• What I don't need: current ticket status, ticket history, contact info for client, etc
• I'd like to be able to run reports also for a given time period that will spit out a list of how much time you spent on each client, on each day, and give you a list of case numbers for that client for that day
• Some optional reports could be things like average time spent on a client, average billable hours logged per <insert window of time here>, your lowest number of hours logged, highest, etc

So while writing this I realized I'm basically looking for a ticketing system but without ticket tracking. The reason for this is at one of my jobs, we can run reports of the cases we worked and enter it between a date range, but it doesn't tell you if you worked that case more than one day in that time range, it doesn't give you a list of cases you worked by date, and we don't track time in our internal case management system. We have to do all that manually. Why that is, I don't know but that's what I'm working with. @scottalanmiller, no comments about it missing basic ticketing functionality, as I'm not a dev here (and they built this whole system on Ubuntu, which was surprising).

I have something pretty nice setup in Excel, but it's very limited. I'd love to setup something up with an Apache frontend, and some PHP and MySQL or some other database option. The problem is I've never done anything like this, so I have no idea where to begin. There's no immediate rush to build this, as it's just a side project for me to make my life (and possibly my co-workers' lives) easier. When we submit our billing, we input how much time we spent on a given day for each client as one sum total and then in the notes include the list of case numbers we worked.

Any help would be much appreciated!

@scottalanmiller said:

In places like NY there are additional things. Like sure, you can be on call, but if you get called and go to the office, the minimum non-negotiated work period is four hours. So there can be big compensation for on call events. Need to go power cycle a router? Two minutes of work is four hours of pay because there is no means of negotiating a lower time during an on call event.

You aren't allowed to be scheduled at a place of work for less than four hours, but I think most IT guys at small companies are basically considered to be always "on-call", which isn't fair. IT is a relatively new field compared to some professions, so I expect that over the next 10-20 years we'll see more and more laws specific to how IT works start to come into existence, which will apply to other professions that are changing how they function normally too.

@thecreativeone91 said:

@handsofqwerty said:

The Education one is a bit interesting. I wonder if that's to allow them to give special pricing to educational institutions.

Likely. The way that do with education and libraries anyway wouldn't be surprise if it was free or a couple of bucks.

That's kind of what I was thinking.

The Education one is a bit interesting. I wonder if that's to allow them to give special pricing to educational institutions.

On hold with Megapath.

@dafyre said:

@handsofqwerty Me too... Sadly, I am not much of a morning person. Getting up at 5:30 AM one day a week is torture.

Getting up any day before 7AM is torture!

@scottalanmiller said:

Yup, you just do the same process again to expand in the future.

Sweet, thanks!

I got almost six hours of sleep last night! Holy crap! No wonder I'm so wired this morning!

@scottalanmiller said:

@handsofqwerty said:

Now, @scottalanmiller, one more question...the new virtual HDD is thin provisioned, so if I needed to expand it further, I can do it easily. Would I have to run lvextend again if I expand that drive in VMware? I assume so but are just curious. Thanks!

Yes, expanding or growing underlying block storage will not make volume managers or file systems on top grow too. The system has no way to know how you want the new storage to be used, so you would not want this. What if you wanted to add a new filesystem, for example, you would take the same action but would be pretty surprised if you found that that was automatically added to an already existing filesystem.

In a case like yours, it feels like the layers of expansion are obvious and you would "just want that." BUt if you were doing other tasks with the storage you would be like "oh, yeah, it can't make that judgement call for me."

I totally understand. It's easy to think about use cases only from one perspective, so I know what you mean. I figured that was the case but wanted to double check. So I should be able to, in theory, issue the same command, right?

At my retail job, on my PC in-between customers and working on computers. Slow night in some ways but busy in others.

Thanks to @scottalanmiller, I'm no longer out of storage on my Plex VM!

The poor people on that plane must be so freaked out...

Now, @scottalanmiller, one more question...the new virtual HDD is thin provisioned, so if I needed to expand it further, I can do it easily. Would I have to run lvextend again if I expand that drive in VMware? I assume so but are just curious. Thanks!

Ok, I was able to figure it out. Here is the final results:

What I used to get info:

root@plex-server:/dev# lvs
  LV     VG             Attr      LSize  Pool Origin Data%  Move Log Copy%  Convert
  root   plex-server-vg -wi-ao--- 17.74g
  swap_1 plex-server-vg -wi-ao---  2.00g

root@plex-server:/dev# vgs
  VG             #PV #LV #SN Attr   VSize  VFree
  plex-server-vg   2   2   0 wz--n- 44.75g 25.02g

The command I ran to extend the logical volume and the file system together and the results:

root@plex-server:/dev# lvextend -r plex-server-vg/root /dev/sdb
  Extending logical volume root to 42.74 GiB
  Logical volume root successfully resized
resize2fs 1.42.9 (4-Feb-2014)
Filesystem at /dev/mapper/plex--server--vg-root is mounted on /; on-line resizing required
old_desc_blocks = 2, new_desc_blocks = 3
The filesystem on /dev/mapper/plex--server--vg-root is now 11203584 blocks long.

root@plex-server:/dev# df -h
Filesystem                           Size  Used Avail Use% Mounted on
/dev/mapper/plex--server--vg-root     42G   17G   24G  42% /
none                                 4.0K     0  4.0K   0% /sys/fs/cgroup
udev                                 2.0G  4.0K  2.0G   1% /dev
tmpfs                                396M  716K  395M   1% /run
none                                 5.0M     0  5.0M   0% /run/lock
none                                 2.0G  4.0K  2.0G   1% /run/shm
none                                 100M     0  100M   0% /run/user
/dev/sda1                            236M   55M  169M  25% /boot
overflow                             1.0M   16K 1008K   2% /tmp

Thanks so much for your help and guidance @scottalanmiller ! I learned a lot today!

@MattSpeller said:

@handsofqwerty nope, they single T'd me. Didn't even notice until the very nice RCMP officer at the range was chatting with me and noticed. Queue poop storm.

Oh dear...

@MattSpeller said:

I got in a ton of trouble when they spelled my name incorrectly on my firearms license - holy shit.

Last name I assume? Kind of hard to screw up Matt/Matthew.

This is what I have currently...

root@plex-server:~# vgs
  VG             #PV #LV #SN Attr   VSize  VFree
  plex-server-vg   2   2   0 wz--n- 44.75g 25.02g
root@plex-server:~# df -h
Filesystem                           Size  Used Avail Use% Mounted on
/dev/mapper/plex--server--vg-root     18G   17G  332K 100% /
none                                 4.0K     0  4.0K   0% /sys/fs/cgroup
udev                                 2.0G  4.0K  2.0G   1% /dev
tmpfs                                396M  712K  395M   1% /run
none                                 5.0M     0  5.0M   0% /run/lock
none                                 2.0G  4.0K  2.0G   1% /run/shm
none                                 100M     0  100M   0% /run/user
/dev/sda1                            236M   55M  169M  25% /boot
overflow                             1.0M   16K 1008K   2% /tmp

@scottalanmiller said:

Yeah. Legally often you are not allowed to do that.

Yeah, having A.J. on my resume and Andrew J. on my social security card, passport and/or license can create issues.