Topics created by animal

@animal said in Soft Skills for the IT Pro:

There's been some really good conversations here (thank you all) and what I think could be really interesting is this... Maybe IT people need some soft skills, but maybe there's a need to show the users we support why we appear like we don't have soft skills at times. Maybe, just maybe, it appears that we're lacking in soft skills when really it's the users that are being condescending.

Everyone needs soft skills. Period.

The application of said skills will vary greatly depending on the job duties.