@IT-ADMIN said:

@NetworkNerd said:

Maybe?
http://www.telrex.com/integrations/cisco-call-recording.php

Consider the cost to implement and manage in addition to your current PBX. Is the TCO justified?

please Sir, can you tell me how i can place this recording machine in my LAN, should it be placed in the voice VLAN?? should i made further configuration in the switch ???
and how this software can capture the voice ??

For that level of configuration change, I'd recommend working with a Cisco VOIP partner on that. Alternatively, since the company providing your phone system also manages your switches and such, they may be able to point you in the right direction.

B movies typically aren't my thing. However, I found Mystery Science Theater 3000's screening of The Final Sacrifice, and spent an hour and half giggling like a schoolgirl. B movies may now warrant a closer look.

If it's any consolation, I live in APC's home turf, yet go for Eaton. You should check out their UPSes. They're feature-rich and have solid build quality.

In contrast to what's been said earlier, most UPSes offer surge/lightning protection, and most include equipment damage warranty up to varying amounts based on the type of UPS. Not all UPSes have brownout protection, however.

I originally posted over here: http://community.spiceworks.com/topic/518864-ubiquiti-edgerouter-external-management however it's been nothing but crickets.

Pasted: Due to its low cost and glowing praises in the community, I put in a Ubiquiti Edgerouter at a small client site. It seems that the management interface (web and SSH) were available externally. The only external inbound rules are to allow stateful and drop all.

While I was able to force the management interface to listen on the internal interface only via the "set service gui listen address" command, a port scan reveals that the ports are still open. How do I close all external ports?

Update: Rebooting the device after the config closed up some of the ports. Remaining open on the external interface are:

21
554
22
7070
843

How do I get these ports closed?

This is how I deploy printers:

@NetworkNerd said:

@alexntg said:

@NetworkNerd said:

I'm about to create a VM for our Estimating department to use to access a particular software. The company only wanted to get one seat, and as most know, a single seat tied to a specific computer is cheaper than network licensing most of the time. Basically this VM will run Windows 7 / 8.1 and allow one user at a time to login and use the program via RDP. We don't use VDI in any way. Other than the fact that this will be a VM, it is literally no different than having a desktop computer that is always online.

My CDW rep is telling me I need a license of Windows 8.1 Enterprise rather than Pro so I can leverage the VDA usage rights. I thought I just needed a license of 8.1 Pro (open license, not retail) to cover the requirements here. Can someone straighten this out for me?

Correct. You'll either need to pick up a VDA license (recurring annual) for the desktop VM instance or put the computers that will be accessing it under SA (recurring annual), which would also grant them Windows 8 Enterprise. Otherwise, running a Windows desktop OS in a virtual environment would be out of licensing compliance.

And if I get a VDA license for the VM, does that then entitle me to a full install of Windows 7 / 8 / 8..1 on that VM even though through open licensing I am being sold an upgrade license? Or must I have a fully-licensed underlying desktop OS from which I am "upgrading"?

The full OS. VDA is designed for use with non-qualified accessing devices such as thin clients.

@FiyaFly said:

First that I would call a concert- System of a Down

Nice first concert!

@Dashrender said:

@JaredBusch said:

@alexntg said:

If someone's having a wireless issue, I'll test it against some known good APs at the office. To be impartial, I'd take it to Dunkin Donuts and see if it works there (over a latte, of course). If it works there, it's the user's problem to deal with.

This is the proper method to handle it. It is a work laptop and configured correctly for the work network. Prove it works at a a few random places on open WiFi and then tell him too bad.

Well, normally this would be true - but he's an owner and on the BOD so I can't say " uh.. to bad this is your problem because as you already mentioned it works perfectly fine at the office"

If it's the owner, housecalls are fine. Heck, if he wants you to mow the lawn, that's fine too, as long as you're on company time and earning your normal rate.

@Dashrender said:

I posted this more to see if anyone has seen the troubleshooter disable the card, but not be able to re enable it. This is a show stopper for me right now, as my user will continue to try to 'fix' the problem and leave themself's disabled unable to work even in the office.

I've never used the toubleshooter.

If someone's having a wireless issue, I'll test it against some known good APs at the office. To be impartial, I'd take it to Dunkin Donuts and see if it works there (over a latte, of course). If it works there, it's the user's problem to deal with.

@IT-ADMIN said:

@scottalanmiller said:

@IT-ADMIN said:

@scottalanmiller said:

@alexntg said:

@scottalanmiller said:

@IT-ADMIN said:

@scottalanmiller said:

The guy recommending 3CX on Spiceworks is a sales guy. 3CX isn't a "bad" product but it makes no sense for you. He is a 3CX reseller trying to promote what he sells. Which makes sense, but he doesn't sell anything that makes sense for you.

We sell 3CX hosting for people who require it but we don't recommend it because we know it just limits you - similar issues to what you are running into already with your current solution. It's crippled and/or expensive compared to high end enterprise options like Elastix.

yes, i got it,
but me unfortunatlly more limited with my current VOIP solution, at least 3CX provide recording option

No you don't understand. 3CX is not a good way to get the recording option. All he's really suggesting is that you move to hosted PBX. Which is a great idea. Just don't do it with 3CX. That's the wrong way to accomplish your goals.

The OP has a hosted PBX now, according to the initial post in this thread.

He doesn't though. It's a misuse of the term. He has hosted VoIP on a shared PBX. He doesn't have his own PBX or if he does he has no access to it.

In either case his service is horrible and probably way too expensive. There are two threads on this so not all information is here.

you are right, we have a hosted VOIP, and maybe it is shared with others,

That's where the issues come in. They probably can't enable that feature without causing problems in their shared environment.

i think so, they said to me that we don't provide recording for our customer, they tell me you can do that via third party software on your LAN,
but as far as i can see it is not possible to do that except via your VOIP server, otherwise you cannot

CUCM does allow for an external recorder that could be situated on your network.

The phones should be registering with the CUCM (or in some cases the ISR).. The ISR would be communicating with the CUCM over IP, not via PSTN. The PSTN would be used for external telephone communications, or depending on the setup, is just there for E911. Without seeing the ISR config, it's hard to know for sure.

@scottalanmiller said:

@alexntg said:

@scottalanmiller said:

@IT-ADMIN said:

@scottalanmiller said:

The guy recommending 3CX on Spiceworks is a sales guy. 3CX isn't a "bad" product but it makes no sense for you. He is a 3CX reseller trying to promote what he sells. Which makes sense, but he doesn't sell anything that makes sense for you.

We sell 3CX hosting for people who require it but we don't recommend it because we know it just limits you - similar issues to what you are running into already with your current solution. It's crippled and/or expensive compared to high end enterprise options like Elastix.

yes, i got it,
but me unfortunatlly more limited with my current VOIP solution, at least 3CX provide recording option

No you don't understand. 3CX is not a good way to get the recording option. All he's really suggesting is that you move to hosted PBX. Which is a great idea. Just don't do it with 3CX. That's the wrong way to accomplish your goals.

The OP has a hosted PBX now, according to the initial post in this thread.

He doesn't though. It's a misuse of the term. He has hosted VoIP on a shared PBX. He doesn't have his own PBX or if he does he has no access to it.

In either case his service is horrible and probably way too expensive. There are two threads on this so not all information is here.

Where's the other one? From what I'm reading here, it's a brilliant setup. With the onsite ISR and switch combined with hosted PBX, it allows for all of the automation and endpoint configuration that makes Cisco wonderful, and also allows for a carefully controlled environment in order to provide proper service quality. Perhaps something in this particular deployment/implementation is screwed up, but the groundwork is quite ideal.

@scottalanmiller said:

@IT-ADMIN said:

@scottalanmiller said:

The guy recommending 3CX on Spiceworks is a sales guy. 3CX isn't a "bad" product but it makes no sense for you. He is a 3CX reseller trying to promote what he sells. Which makes sense, but he doesn't sell anything that makes sense for you.

We sell 3CX hosting for people who require it but we don't recommend it because we know it just limits you - similar issues to what you are running into already with your current solution. It's crippled and/or expensive compared to high end enterprise options like Elastix.

yes, i got it,
but me unfortunatlly more limited with my current VOIP solution, at least 3CX provide recording option

No you don't understand. 3CX is not a good way to get the recording option. All he's really suggesting is that you move to hosted PBX. Which is a great idea. Just don't do it with 3CX. That's the wrong way to accomplish your goals.

The OP has a hosted PBX now, according to the initial post in this thread.

@IT-ADMIN said:

@alexntg said:

CUCM appears to be capable of recording calls:
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/6_0_1/ccmfeat/cmfsgd601/fsmr.html

Do you have full management and configuration access to the CUCM?

No, unfortunatelly i don't have full control over it, they provide me only a portion of the management, a username and password in a webconfigurator to manage extensions and manage hung group and pickup group (basic task only), and themself they don't have the recording feather in their UCM (they claim )

In that case, work with your provider to get a recorder set up and hooked up to your system. It may take a bit of effort because two companies are involved, but with the proper teamwork between you and your provider, it sounds quite doable.

@NetworkNerd said:

I'd recommend putting one Veeam Proxy on each host to help speed the backup process. You can push that role out from inside the Veeam Backup and Recovery console very easily and can easily add to a VM which may be doing something else during the day but is not very active during your backup windows.

Interesting. I typically only run 1 proxy per site, not including the site where the Veeam server is.

@RAM. said:

@alexntg said:

@Bill-Kindle said:

I'm a blue guy myself. Being able to lift off to me is the ultimate freedom.

Wouldn't blue be a subset of grey in some cases? You could pick yourself up (or a chair if there's some rule where you can't lift yourself)

Well lets think about purple real quick here for a second. It says phase through "anything". What does "anything" mean to you? If we are talking a linear directional world you're only giving yourself a small taste of what the power can do. But if you say "omnidirectonal", now we're cooking with something a bit more profound. If I can phase through space and time, flight may not be what I get, but unlimited free falling, extraterrestrial exploration, winning in illegal gambling rings based on pre-determined knowledge, and phasing from country to country ftw. I could take out kim jong and and become the worlds most epic dictator.

If you could be selective in your phasing, yes, purple would be quite spiffy!

Power outage issues? If I didn't know any better, I'd think you lived in Houston.

CUCM appears to be capable of recording calls:
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/6_0_1/ccmfeat/cmfsgd601/fsmr.html

Do you have full management and configuration access to the CUCM?

@Bill-Kindle said:

I'm a blue guy myself. Being able to lift off to me is the ultimate freedom.

Wouldn't blue be a subset of grey in some cases? You could pick yourself up (or a chair if there's some rule where you can't lift yourself)