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    Recent Best Controversial
    • RE: Project tracking

      @JasGot said in Project tracking:

      I guess it's more of a singular project checklist, than anything else. But we may have 50 of these going at one time. So missing a step is possible, yet preventable with the right tool.

      Basically you set up project templates for different reccuring projects.

      When you start a new project you will get all the tasks and milestones needed from the template. You can then make a plan and as you complete each task you can see exactly where you are, how much time you spent (for billing) and all tasks that remains to be done.

      If you have a team you can obviously assign different tasks to different people and everyone has a clear view of what tasks they need to do across the projects they are involved in.

      You'll also have a clear view of your 50 projects and their progress.

      posted in IT Business
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    • RE: Project tracking

      @JasGot said in Project tracking:

      @Pete-S said in Project tracking:

      @JasGot said in Project tracking:

      What do you use for tracking all of your active projects? I know there is software; but I was just about to order a big 'ol whiteboard, and then decided to ask here first.

      Sometimes lo tech is the best tech.

      That said, I think you need different tools for different type of projects.

      For example, do you have hundreds of bugs and requests you need to keep track of or do you have complex time critical projects with lot of external vendors that needs to be planned?

      If you know what kind of projects you want to track it's easier to know what software can get the job done. Trying to shoehorn your projects into the wrong tool is just a waste of time.

      I want to keep track of sales deliveries, and installs; mostly.
      For example, I want to have a nice way to track the progress of replacing a domain controller.
      Power up; Windows Updates; AD Setup; DNS Setup; DHCP setup and shutdown, Group Policy, Printers, User Accounts, Redirected folders; data migration, server side applications install, etc

      I guess it's more of a singular project checklist, than anything else. But we may have 50 of these going at one time. So missing a step is possible, yet preventable with the right tool.

      Sometimes we have one-off unique projects that may take months; during planning, we outline everything that needs to be done, and currently, try to remember to do it all!

      To me it sounds like a project management tool that is not directed towards agile would be the best fit. Most full featured project management tools will probably have more features than you'll need.

      We're using Zoho Projects (as web and as mobile app) for similar things and I can tell you right of the bat that it would probably work beautifully for your use case. I'm sure there are other that that would work too but I would avoid agile tools that are better suited for other kind of projects.

      posted in IT Business
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    • RE: Project tracking

      @JasGot said in Project tracking:

      What do you use for tracking all of your active projects? I know there is software; but I was just about to order a big 'ol whiteboard, and then decided to ask here first.

      Sometimes lo tech is the best tech.

      That said, I think you need different tools for different type of projects.

      For example, do you have hundreds of bugs and requests you need to keep track of or do you have complex time critical projects with lot of external vendors that needs to be planned?

      If you know what kind of projects you want to track it's easier to know what software can get the job done. Trying to shoehorn your projects into the wrong tool is just a waste of time.

      posted in IT Business
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    • RE: Red Wine is good for you: Myth busted!

      @Obsolesce said in Red Wine is good for you: Myth busted!:

      @scottalanmiller said in Red Wine is good for you: Myth busted!:

      I'm trying to put together safety data for Nicaragua vs the US and Canada and this kind of stuff is crazy. Like in Nicaragua nearly all violent crime is against adults, at night, who are drunk. In the US, violent crime is mostly those people for sure, but a lot more towards children and unsuspecting parties that essentially never happens other places.

      So even if you live in Guatemala, one of the most dangerous countries in the world, if you don't do stupid things you are not in any real danger. But if you join a gang and traffic narcotics, you are in a lot of danger.

      The different in stats is that in Guatemala loads of people join gangs. In the US, most people don't. How do you then work with those kinds of statistics to understand how safety pertains to real people? And how do you discount "real people" who just really like "joining gangs?" That's a legit aspect of human behaviour, i guess.

      Should we also rule out "drunks in downtown seedy streets at midnight?" What about "taxi drivers who want the extra night time fares?" Who do you rule out, and who do you not?

      That's very interesting.

      It's crucial to take into account the context and the particular factors that contribute to the statistics when comparing safety data between other nations. Additionally, it's critical to recognize that individual experiences and behaviors might differ greatly and statistics only provide a partial picture of the situation.

      When discounting particular groups of people, it's crucial to take care not to stigmatize or victimize particular demographics. Instead, it's beneficial to concentrate on comprehending the precise danger elements that contribute to particular sorts of crime and violence and coming up with solutions to those factors.

      For instance, it's crucial to comprehend the social, economic, and cultural aspects that lead to gang involvement in order to address the underlying problems if there are significant rates of gang activity in a given area. This could entail funding community development, education, and job training initiatives as well as stepping up law enforcement's efforts to deter and address gang-related crime.

      Similar to this, it may be beneficial to concentrate on enhancing safety measures in those locations or times where violent crime is more likely to occur. For instance, better public transportation alternatives, more illumination, and increased police patrols in high-risk locations can all serve to lessen the possibility of violence.

      In the end, it's critical to understand safety data in a nuanced and context-specific manner and to put everyone's safety and wellbeing first, regardless of their upbringing or behavior.

      Chatgpt! How are you doing today?

      posted in News
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    • RE: Red Wine is good for you: Myth busted!

      I think you have to realize what chatgpt is and what it's not.

      Essentially it's a chat bot, "designed to engage in natural language conversations with users on a wide range of topics".

      It's not designed to be factually correct. It's designed to talk.

      It's like having a conversation with one of those armchair internet experts that doesn't have any actual experience and has never left their moms basement, but can google anything.

      posted in News
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    • RE: HTML Form filling Integrating through GCP Serverless

      @Laksh1999 said in HTML Form filling Integrating through GCP Serverless:

      @Pete-S said in HTML Form filling Integrating through GCP Serverless:

      API integration that allows you to submit tickets directly from other places, like a website.

      How to create an api to send the email to the helpdesk email from the google form?
      Here the user send an email to helpdesk email to create a ticket for their daily issue

      API is the last resort and only needed in special cases.

      And you don't need google forms at all.

      Helpdesks like zendesk, freshdesk, zoho desk etc have widgets. It's some html/javascript you insert into your web site and a customizable form will appear.

      When the user submits the form a ticket will be created with all the right information in the proper fields.

      Search for the name of your helpdesk and widget and you'll find it.

      posted in IT Discussion
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    • RE: HTML Form filling Integrating through GCP Serverless

      @Laksh1999

      Why are you using email for this?

      This problem has already been solved in a number of better ways and basically all helpdesk systems have this:

      • HTML code or web forms you can paste into your site that will allow you to create a ticket from your web site.
      • Support portal where the users can see their tickets, write new ones and reply to tickets.
      • API integration that allows you to submit tickets directly from other places, like a website.

      Pick one of those ways instead and you'll have a much better, cleaner and more reliable solution.

      posted in IT Discussion
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    • RE: 3CX Desktop VoIP Client Hit with Supply Chain Attack

      @scottalanmiller said in 3CX Desktop VoIP Client Hit with Supply Chain Attack:

      Well, everyone using it opted to not have code visibility and self compilation or code verification. Not that people would, but this is a risk people opt for.

      It's not that simple since it was the Github's open source electron framework that had been tampered with.

      I don't think it's known where it was hosted though. Could have been github or a local repository. But if I understand correctly it was only there it had been compromised, not upstream.

      More info will probably be known in a week or two.

      posted in News
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    • RE: Allow Binaries on Linux to Run on Well Known Privileged Ports

      @scottalanmiller

      Yeah, me too.
      The search is not particularly good on nodebb.

      If you search for net_bind you would assume it would find both these post but it finds nothing.

      Since this site isn't index by google and others anymore you can't use those to search either.

      posted in IT Discussion
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    • RE: Allow Binaries on Linux to Run on Well Known Privileged Ports

      FYI
      https://mangolassi.it/topic/25022/bind-linux-process-to-well-known-web-ports-when-not-root

      posted in IT Discussion
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    • 3CX Desktop VoIP Client Hit with Supply Chain Attack

      3CX Desktop VoIP Client Hit with Supply Chain Attack

      The 3CX VoIP Desktop Client was compromised by what is believed to be a threat group associated with the North Korean government. Millions of users of the 3CX software are affected. The malware in the compromised version of the 3CX VoIP client exfiltrated data from affected users, allowing full remote control of infected systems.

      The attack affects both Windows and macOS users. The attack gained notice when 3CX users began complaining that security products were flagging and, in some cases, removing the software from their computers.

      https://www.cisa.gov/news-events/alerts/2023/03/30/supply-chain-attack-against-3cxdesktopapp

      More detailed information and discussions for those that are interested:
      Youtube Video

      posted in News 3cx
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    • RE: Dell Server: The server power action is initiated because the host device initiated a warm-reset operation.

      @scottalanmiller said in Dell Server: The server power action is initiated because the host device initiated a warm-reset operation.:

      Just verifying that this log entry tells us that a human hit the power button on the server? This is a log entry in the iDrac.

      I don't think so. Warm reset is a reset, like the reset button or alt+ctrl+del.

      If you press the power button you get a shutdown / power down but not reset, because after power off it will not start again.

      If you have another Dell server available maybe you can verify.

      posted in IT Discussion
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    • RE: Marketing - Video Editing Storage

      @Jimmy9008

      The only way to make a cloud only video editing solution work is to use a VDI solution.

      Basically you have a LAN in the cloud where your editing workstations, storage and backups are located. Your editors remote control their workstations to do the work.

      All files that are shot or produced need to be uploaded first before any editing can be done.

      posted in IT Discussion
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    • RE: Marketing - Video Editing Storage

      @Jimmy9008 said in Marketing - Video Editing Storage:

      I assume the'video editing' cloud storage providers are like OneDrive or DropBox, where each machine has a local cache so do not have to pull from cloud each time. But, wouldnt that mean that our video editing workstations all need to have a 20 TB local drive to store this local cache?

      When you use on-demand sync the cache is based on files you need access to. So local storage on the workstation only has to be big enough to hold the files you are currently working on.

      posted in IT Discussion
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    • RE: Marketing - Video Editing Storage

      @Jimmy9008 said in Marketing - Video Editing Storage:

      Hi all,

      I am being asked to find a storage solution for our video editing department. They use various Adobe tools on Mac clients.

      They have around 40TB of files they use, with the largest files being RAW files of 300 GB - 400 GB. Average file sizes are 10 GB - 20 GB.

      1/2 of this is archive and can be stored on cloud storage for pull down should they require again. Leaving around 20TB live data and 20TB in archive.

      Originally, I was looking at proposing a 20 - 30 TB NAS populated with SSDs in the local office, with 10 Gbps NIC. This would provide high speed local access over the LAN to 6 marketing users.

      Marketing said speed was the main concern. Accessing the large files is currently slow causing many delays. They have so far been sharing USB 3.0 devices between each other, without backups.

      Our CIO is now pushing for cloud only solutions for the storage where marketing can check in/out the files they need, killing my NAS idea. I have concerns on this but am open, so would like some advice. What have you used or what would you suggest to use to provide this?

      I am concerned that when an editor wants to do something with the 300 GB file, that will have to pull down from the cloud, bringing our WAN link to a crawl until the download finishes. Then, once they have finished editing, they have to upload the end product, again causing bandwidth issues. This is exacerbated shoudl multiple editors be pulling multiple files at the same time. Even at 500 Mbps with no overhead that is around 1.5h of time to sit and wait for a 300 GB file whilst everybody else is affected on the same WAN link.

      I assume the'video editing' cloud storage providers are like OneDrive or DropBox, where each machine has a local cache so do not have to pull from cloud each time. But, wouldnt that mean that our video editing workstations all need to have a 20 TB local drive to store this local cache?

      Kind of all over the place on this one, any ideas folks?

      You need to present the math for the CIO.

      It's unrealistic to assume you can use your entire bandwith for one download. It's also completely unrealistic to assume you can get 500 Mbps sustained from whatever cloud storage you have.

      I would say you're lucky to have 100 Mbit/s sustained. So 10MB/s of data and a little over 8 hours for a 300GB file. 50 Mbit/s is however a more realistic number.

      Next up is the maximum file size limits on cloud storage. Microsoft for example is 250GB maximum on Onedrive and Sharepoint. In other words - you can't store your video files there.

      Using cloud for archival storage you may never need is fine. But for working files that the editing team is sharing, you must have those files on the LAN.

      You should run a test. Sign up for a cloud storage solution and take one of those 400GB RAW files and upload it. And then download it. See what happens and how long it takes.

      posted in IT Discussion
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    • RE: Easy Computer to Computer File Transfer Over Internet

      @VoIP_n00b said in Easy Computer to Computer File Transfer Over Internet:

      @Pete-S said in Easy Computer to Computer File Transfer Over Internet:

      @VoIP_n00b said in Easy Computer to Computer File Transfer Over Internet:

      Reading thought your requirements again SyncThing is perfect for what your looking to do

      Synthings goes through community hosted intermediate servers, called relay servers, so it's not direct. https://relays.syncthing.net/

      https://docs.syncthing.net/users/relaying.html

      Yes, that's exactly what I'm saying.

      The normal situation between two residential computers is that a direct connection is never possible because they're both behind NAT or CGNAT.

      A direct connection is only possible if you're willing and able to do port forward on either side.

      posted in IT Discussion
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    • RE: Easy Computer to Computer File Transfer Over Internet

      @VoIP_n00b said in Easy Computer to Computer File Transfer Over Internet:

      Reading thought your requirements again SyncThing is perfect for what your looking to do

      Synthings goes through community hosted intermediate servers, called relay servers, so it's not direct. https://relays.syncthing.net/

      If both source and destination is behind NAT, you can't transfer directly without opening ports unfortunately.

      I would just use a VM in the cloud (running something like ubuntu with desktop) and open ssh. Transfer all files over ssh (sftp) and then run a remote desktop session over ssh to upload the files from the cloud to wherever the files it needs to go.

      posted in IT Discussion
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    • RE: ProxMox: Set VM to AutoStart from Command Line CLI Start

      Nice but it's even easier with pure kvm as you don't have to go the roundabout way of using VMid.

      virsh autostart somevm

      posted in IT Discussion
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