A thread for ranting...
-
I've got a situation I need to get off my chest. So I've got this user, and she is so incredibly painful to deal with. Let's call her "Painful". Painful makes me sad, and ruins most of the days I have to interact with her. Painful thinks that everything revolves around her and screams at you if you don't fix her issue(s) right away. Even if the world is on fire, and all the systems in the company have crashed, you will hear about it. She has some issues that a well trained psychiatrist couldn't fix.
She is also a mom, so she not only tries to talk to you like you're stupid, but also talk to you like you're her 5 year old. If she doesn't get her way, she complains to her boss and pressures him into doing something. The problem with that logic is I don't work for her boss, the VP, I work for the CEO. When I used to work FOR her department, the CEO didn't like that certain departments felt they could control IT to their benefit, so he said screw it and took control. Now we aren't under any department, which is the way it should be. IT should be fair to every department and not influenced in any way (like losing your job if you don't focus on department X first and foremost). There's another issue with her logic... Painful thinks she can pressure people into making them more maleable to her needs. The last person in her position (but reporting directly to someone of more importance) did that, they were fired after working her for 10 times longer than Painful.
Painful tried to do the same thing with someone else in my department, to a guy we'll call Timid. Timid is a very nervous individual. He came from a very oppressive country is extremely obedient to authority. Even if that person THINKS they are the authority, like Painful. Timid has a family, two bachelor degrees, and is a very great guy. He has a lot to learn about IT, he picks up things a little slowly, but remembers them forever. I swear if you tell the guy something twice, he'll remember it forever. Timid isn't strong in systems, doesn't have strong troubleshooting skills, but he is great with customers and he needs to stay here.
Painful doesn't feel that way. She thinks Timid is worthless and complains to a point it jeopardizes his job. Anyone who frustrates Painful, hears about it. Not to your face, but behind your back to your co-workers and Painful's boss.
I know this is just a matter of outlasting Painful because of how toxic she is to the environment, and I do like a lot of other people here. I especially like the people in my department. I'll go in doses, because I could talk about this for days. I was getting to a point and needed to let some of that out. Kind of like those few moments before a teapot starts whistling. Thanks for listening.
Anyone else care to join in and say what's been frustrating you? If so, share it.
-
@BBigford said in A thread for ranting...:
She is also a mom, so she not only tries to talk to you like you're stupid, but also talk to you like you're her 5 year old. If she doesn't get her way, she complains to her boss and pressures him into doing something.
In other words, she acts like the five year old.
-
@BBigford said in A thread for ranting...:
Painful doesn't feel that way. She thinks Timid is worthless and complains to a point it jeopardizes his job.
It's an HR problem. If she does that and it doesn't jeopardize HER job, the fault is with HR, not with her (directly.)
-
@BBigford said in A thread for ranting...:
I know this is just a matter of outlasting Painful because of how toxic she is to the environment,
Why isn't management stepping in?
-
@scottalanmiller said in A thread for ranting...:
@BBigford said in A thread for ranting...:
Painful doesn't feel that way. She thinks Timid is worthless and complains to a point it jeopardizes his job.
It's an HR problem. If she does that and it doesn't jeopardize HER job, the fault is with HR, not with her (directly.)
Since I've started in August, I see people getting fired all the time. It's people with that mentality. As soon as the CEO gets wind of it, you're done. That's a good thing in my experiences here though, if you're a good employee you stick around. But for those that are inappropriate, over the line, and over the top, he'll tear you off like an old band-aid.
-
I was going to whine about a new luser rubbing me the wrong way yesterday but honestly after reading your rant I want to go hug my coworkers lol
-
@scottalanmiller said in A thread for ranting...:
@BBigford said in A thread for ranting...:
I know this is just a matter of outlasting Painful because of how toxic she is to the environment,
Why isn't management stepping in?
I internalize things. So when someone screams at me, I just calmly nod my head and go back to my work. I'm working on that though.
-
@BBigford said in A thread for ranting...:
@scottalanmiller said in A thread for ranting...:
@BBigford said in A thread for ranting...:
Painful doesn't feel that way. She thinks Timid is worthless and complains to a point it jeopardizes his job.
It's an HR problem. If she does that and it doesn't jeopardize HER job, the fault is with HR, not with her (directly.)
Since I've started in August, I see people getting fired all the time. It's people with that mentality. As soon as the CEO gets wind of it, you're done. That's a good thing in my experiences here though, if you're a good employee you stick around. But for those that are inappropriate, over the line, and over the top, he'll tear you off like an old band-aid.
Since you have the ear of the CEO... Perhaps it might be prudent to mention this in passing?
-
Things that just piss me off
- Work
- Stupid people
- Work
- More stupid people
-
@BBigford said in A thread for ranting...:
@scottalanmiller said in A thread for ranting...:
@BBigford said in A thread for ranting...:
I know this is just a matter of outlasting Painful because of how toxic she is to the environment,
Why isn't management stepping in?
I internalize things. So when someone screams at me, I just calmly nod my head and go back to my work. I'm working on that though.
Funny, because I am extremely vocal outside of work if someone tries to step on my toes. It's only at work I shut my mouth. Unless my boss pulls me in, in which case I'm very focal and on point. I'm only quiet with users because if they can yell and scream to get it out, whatever. I've got pretty thick skin so most of it slides off. Anymore though, alot of that stuff isn't sliding off, it's sticking.
-
@dafyre said in A thread for ranting...:
@BBigford said in A thread for ranting...:
@scottalanmiller said in A thread for ranting...:
@BBigford said in A thread for ranting...:
Painful doesn't feel that way. She thinks Timid is worthless and complains to a point it jeopardizes his job.
It's an HR problem. If she does that and it doesn't jeopardize HER job, the fault is with HR, not with her (directly.)
Since I've started in August, I see people getting fired all the time. It's people with that mentality. As soon as the CEO gets wind of it, you're done. That's a good thing in my experiences here though, if you're a good employee you stick around. But for those that are inappropriate, over the line, and over the top, he'll tear you off like an old band-aid.
Since you have the ear of the CEO... Perhaps it might be prudent to mention this in passing?
That I can't do. I've noticed that only certain people can tell him things, people he trusts. I haven't been here long enough to earn his trust, and the people he trusts only care if it directly impacts them, which Painful doesn't. So I'm at a stand still. If I tell him, I would just look like a complainer, and that would make my situation worse.
-
I know @scottalanmiller knows a lot about my situation, I'm actually starting to look for other employment already. The money is great here, but there are certain things beyond Painful that I'm having difficulty looking past. I feel like I'm suffocating here. The last job I felt trapped in, it was a rural area and I hated it (my home area in north Idaho). There is very little work up there. So I said screw it; quit my job, moved to southern Idaho (Boise is the capital and has lots of work in tech. Tons of people work for Micron but you need a degree). Also decided to go to school down here in a great program. Not out of necessity, but because I've always wanted to get a degree and at 28 I finally am.
I know this is a public forum, so I'm trying to keep this as work friendly as possible...
-
@DustinB3403 said in A thread for ranting...:
Things that just piss me off
- Work
- Stupid people
- Work
- More stupid people
Honestly I love
stupidignorant people. They keep me employed, I teach them new stuff, they learn, then I teach them even more cool stuff. They become better employees and it's one of the things that I provide to a company that's of immeasurable benefit.What I can not stand are willfully ignorant people.
http://personalitygrowth.com/what-makes-each-personality-type-angry/
INTJ- Willful Ignorance
To begin, we should probably make it clear that most of the time the INTJ looks angry because they are thinking, not because they are actually angry. If they are angry the best move is to just give them space (lots of space). They do become frustrated with people who just will not listen, and exhibit stupid behavior willfully. They know these people are capable of paying attention and taking their solid advice, but they just float around like bimbos without brains.
-
@BBigford there are two ways to approach the issue.
Stiff arm 'PAINFUL' and fix her problem in a reasonable time table. FIFO rules or priority ordering.
OR
Talk to her on a private level, and tell her how she's behaving, how you are busy working on restoring service to the company or whatever. That she's important but not more important than the entire business.
-
@BBigford said in A thread for ranting...:
@scottalanmiller said in A thread for ranting...:
@BBigford said in A thread for ranting...:
Painful doesn't feel that way. She thinks Timid is worthless and complains to a point it jeopardizes his job.
It's an HR problem. If she does that and it doesn't jeopardize HER job, the fault is with HR, not with her (directly.)
Since I've started in August, I see people getting fired all the time. It's people with that mentality. As soon as the CEO gets wind of it, you're done. That's a good thing in my experiences here though, if you're a good employee you stick around. But for those that are inappropriate, over the line, and over the top, he'll tear you off like an old band-aid.
That's fine too. So if that's the case... why isn't the wind drifting the CEO's way?
-
@BBigford said in A thread for ranting...:
@BBigford said in A thread for ranting...:
@scottalanmiller said in A thread for ranting...:
@BBigford said in A thread for ranting...:
I know this is just a matter of outlasting Painful because of how toxic she is to the environment,
Why isn't management stepping in?
I internalize things. So when someone screams at me, I just calmly nod my head and go back to my work. I'm working on that though.
Funny, because I am extremely vocal outside of work if someone tries to step on my toes. It's only at work I shut my mouth. Unless my boss pulls me in, in which case I'm very focal and on point. I'm only quiet with users because if they can yell and scream to get it out, whatever. I've got pretty thick skin so most of it slides off. Anymore though, alot of that stuff isn't sliding off, it's sticking.
I'm actually like that, too. But if I've got coworkers being abused, that changes fast. I'm more than happy to report a coworker getting attacked and mistreated. You can always couch it with "I fear that someone mistreating a coworker might cause a really good company asset to feel forced to quit... and I don't want to see the company get hurt because of one bad apple."
-
@MattSpeller said in A thread for ranting...:
http://personalitygrowth.com/what-makes-each-personality-type-angry/
Personality test
http://personalitygrowth.com/personality-test/https://www.16personalities.com/free-personality-test
What pisses me off...
-
@scottalanmiller said in A thread for ranting...:
@BBigford said in A thread for ranting...:
@scottalanmiller said in A thread for ranting...:
@BBigford said in A thread for ranting...:
Painful doesn't feel that way. She thinks Timid is worthless and complains to a point it jeopardizes his job.
It's an HR problem. If she does that and it doesn't jeopardize HER job, the fault is with HR, not with her (directly.)
Since I've started in August, I see people getting fired all the time. It's people with that mentality. As soon as the CEO gets wind of it, you're done. That's a good thing in my experiences here though, if you're a good employee you stick around. But for those that are inappropriate, over the line, and over the top, he'll tear you off like an old band-aid.
That's fine too. So if that's the case... why isn't the wind drifting the CEO's way?
I don't have enough wind control and she's smart enough not to piss off the people who do have wind control. She's getting too comfortable and pissing off the wrong people so it's only a matter of time.
-
@BBigford said in A thread for ranting...:
@dafyre said in A thread for ranting...:
@BBigford said in A thread for ranting...:
@scottalanmiller said in A thread for ranting...:
@BBigford said in A thread for ranting...:
Painful doesn't feel that way. She thinks Timid is worthless and complains to a point it jeopardizes his job.
It's an HR problem. If she does that and it doesn't jeopardize HER job, the fault is with HR, not with her (directly.)
Since I've started in August, I see people getting fired all the time. It's people with that mentality. As soon as the CEO gets wind of it, you're done. That's a good thing in my experiences here though, if you're a good employee you stick around. But for those that are inappropriate, over the line, and over the top, he'll tear you off like an old band-aid.
Since you have the ear of the CEO... Perhaps it might be prudent to mention this in passing?
That I can't do. I've noticed that only certain people can tell him things, people he trusts. I haven't been here long enough to earn his trust, and the people he trusts only care if it directly impacts them, which Painful doesn't. So I'm at a stand still. If I tell him, I would just look like a complainer, and that would make my situation worse.
Oh, so that brings it back to... it's an HR problem.
-
@BBigford said in A thread for ranting...:
I know @scottalanmiller knows a lot about my situation, I'm actually starting to look for other employment already. The money is great here, but there are certain things beyond Painful that I'm having difficulty looking past. I feel like I'm suffocating here. The last job I felt trapped in, it was a rural area and I hated it (my home area in north Idaho). There is very little work up there. So I said screw it; quit my job, moved to southern Idaho (Boise is the capital and has lots of work in tech. Tons of people work for Micron but you need a degree). Also decided to go to school down here in a great program. Not out of necessity, but because I've always wanted to get a degree and at 28 I finally am.
I know this is a public forum, so I'm trying to keep this as work friendly as possible...
Take TIMID with you.
