A thread for ranting...



  • I've got a situation I need to get off my chest. So I've got this user, and she is so incredibly painful to deal with. Let's call her "Painful". Painful makes me sad, and ruins most of the days I have to interact with her. Painful thinks that everything revolves around her and screams at you if you don't fix her issue(s) right away. Even if the world is on fire, and all the systems in the company have crashed, you will hear about it. She has some issues that a well trained psychiatrist couldn't fix.

    She is also a mom, so she not only tries to talk to you like you're stupid, but also talk to you like you're her 5 year old. If she doesn't get her way, she complains to her boss and pressures him into doing something. The problem with that logic is I don't work for her boss, the VP, I work for the CEO. When I used to work FOR her department, the CEO didn't like that certain departments felt they could control IT to their benefit, so he said screw it and took control. Now we aren't under any department, which is the way it should be. IT should be fair to every department and not influenced in any way (like losing your job if you don't focus on department X first and foremost). There's another issue with her logic... Painful thinks she can pressure people into making them more maleable to her needs. The last person in her position (but reporting directly to someone of more importance) did that, they were fired after working her for 10 times longer than Painful.

    Painful tried to do the same thing with someone else in my department, to a guy we'll call Timid. Timid is a very nervous individual. He came from a very oppressive country is extremely obedient to authority. Even if that person THINKS they are the authority, like Painful. Timid has a family, two bachelor degrees, and is a very great guy. He has a lot to learn about IT, he picks up things a little slowly, but remembers them forever. I swear if you tell the guy something twice, he'll remember it forever. Timid isn't strong in systems, doesn't have strong troubleshooting skills, but he is great with customers and he needs to stay here.

    Painful doesn't feel that way. She thinks Timid is worthless and complains to a point it jeopardizes his job. Anyone who frustrates Painful, hears about it. Not to your face, but behind your back to your co-workers and Painful's boss.

    I know this is just a matter of outlasting Painful because of how toxic she is to the environment, and I do like a lot of other people here. I especially like the people in my department. I'll go in doses, because I could talk about this for days. I was getting to a point and needed to let some of that out. Kind of like those few moments before a teapot starts whistling. Thanks for listening.

    Anyone else care to join in and say what's been frustrating you? If so, share it.



  • @BBigford said in A thread for ranting...:

    She is also a mom, so she not only tries to talk to you like you're stupid, but also talk to you like you're her 5 year old. If she doesn't get her way, she complains to her boss and pressures him into doing something.

    In other words, she acts like the five year old.



  • @BBigford said in A thread for ranting...:

    Painful doesn't feel that way. She thinks Timid is worthless and complains to a point it jeopardizes his job.

    It's an HR problem. If she does that and it doesn't jeopardize HER job, the fault is with HR, not with her (directly.)



  • @BBigford said in A thread for ranting...:

    I know this is just a matter of outlasting Painful because of how toxic she is to the environment,

    Why isn't management stepping in?



  • @scottalanmiller said in A thread for ranting...:

    @BBigford said in A thread for ranting...:

    Painful doesn't feel that way. She thinks Timid is worthless and complains to a point it jeopardizes his job.

    It's an HR problem. If she does that and it doesn't jeopardize HER job, the fault is with HR, not with her (directly.)

    Since I've started in August, I see people getting fired all the time. It's people with that mentality. As soon as the CEO gets wind of it, you're done. That's a good thing in my experiences here though, if you're a good employee you stick around. But for those that are inappropriate, over the line, and over the top, he'll tear you off like an old band-aid.



  • I was going to whine about a new luser rubbing me the wrong way yesterday but honestly after reading your rant I want to go hug my coworkers lol



  • @scottalanmiller said in A thread for ranting...:

    @BBigford said in A thread for ranting...:

    I know this is just a matter of outlasting Painful because of how toxic she is to the environment,

    Why isn't management stepping in?

    I internalize things. So when someone screams at me, I just calmly nod my head and go back to my work. I'm working on that though.



  • @BBigford said in A thread for ranting...:

    @scottalanmiller said in A thread for ranting...:

    @BBigford said in A thread for ranting...:

    Painful doesn't feel that way. She thinks Timid is worthless and complains to a point it jeopardizes his job.

    It's an HR problem. If she does that and it doesn't jeopardize HER job, the fault is with HR, not with her (directly.)

    Since I've started in August, I see people getting fired all the time. It's people with that mentality. As soon as the CEO gets wind of it, you're done. That's a good thing in my experiences here though, if you're a good employee you stick around. But for those that are inappropriate, over the line, and over the top, he'll tear you off like an old band-aid.

    Since you have the ear of the CEO... Perhaps it might be prudent to mention this in passing?



  • Things that just piss me off

    • Work
    • Stupid people
    • Work
    • More stupid people


  • @BBigford said in A thread for ranting...:

    @scottalanmiller said in A thread for ranting...:

    @BBigford said in A thread for ranting...:

    I know this is just a matter of outlasting Painful because of how toxic she is to the environment,

    Why isn't management stepping in?

    I internalize things. So when someone screams at me, I just calmly nod my head and go back to my work. I'm working on that though.

    Funny, because I am extremely vocal outside of work if someone tries to step on my toes. It's only at work I shut my mouth. Unless my boss pulls me in, in which case I'm very focal and on point. I'm only quiet with users because if they can yell and scream to get it out, whatever. I've got pretty thick skin so most of it slides off. Anymore though, alot of that stuff isn't sliding off, it's sticking.



  • @dafyre said in A thread for ranting...:

    @BBigford said in A thread for ranting...:

    @scottalanmiller said in A thread for ranting...:

    @BBigford said in A thread for ranting...:

    Painful doesn't feel that way. She thinks Timid is worthless and complains to a point it jeopardizes his job.

    It's an HR problem. If she does that and it doesn't jeopardize HER job, the fault is with HR, not with her (directly.)

    Since I've started in August, I see people getting fired all the time. It's people with that mentality. As soon as the CEO gets wind of it, you're done. That's a good thing in my experiences here though, if you're a good employee you stick around. But for those that are inappropriate, over the line, and over the top, he'll tear you off like an old band-aid.

    Since you have the ear of the CEO... Perhaps it might be prudent to mention this in passing?

    That I can't do. I've noticed that only certain people can tell him things, people he trusts. I haven't been here long enough to earn his trust, and the people he trusts only care if it directly impacts them, which Painful doesn't. So I'm at a stand still. If I tell him, I would just look like a complainer, and that would make my situation worse.



  • I know @scottalanmiller knows a lot about my situation, I'm actually starting to look for other employment already. The money is great here, but there are certain things beyond Painful that I'm having difficulty looking past. I feel like I'm suffocating here. The last job I felt trapped in, it was a rural area and I hated it (my home area in north Idaho). There is very little work up there. So I said screw it; quit my job, moved to southern Idaho (Boise is the capital and has lots of work in tech. Tons of people work for Micron but you need a degree). Also decided to go to school down here in a great program. Not out of necessity, but because I've always wanted to get a degree and at 28 I finally am.

    I know this is a public forum, so I'm trying to keep this as work friendly as possible...



  • @DustinB3403 said in A thread for ranting...:

    Things that just piss me off

    • Work
    • Stupid people
    • Work
    • More stupid people

    Honestly I love stupid ignorant people. They keep me employed, I teach them new stuff, they learn, then I teach them even more cool stuff. They become better employees and it's one of the things that I provide to a company that's of immeasurable benefit.

    What I can not stand are willfully ignorant people.

    http://personalitygrowth.com/what-makes-each-personality-type-angry/

    INTJ- Willful Ignorance

    To begin, we should probably make it clear that most of the time the INTJ looks angry because they are thinking, not because they are actually angry. If they are angry the best move is to just give them space (lots of space). They do become frustrated with people who just will not listen, and exhibit stupid behavior willfully. They know these people are capable of paying attention and taking their solid advice, but they just float around like bimbos without brains.



  • @BBigford there are two ways to approach the issue.

    Stiff arm 'PAINFUL' and fix her problem in a reasonable time table. FIFO rules or priority ordering.

    OR

    Talk to her on a private level, and tell her how she's behaving, how you are busy working on restoring service to the company or whatever. That she's important but not more important than the entire business.



  • @BBigford said in A thread for ranting...:

    @scottalanmiller said in A thread for ranting...:

    @BBigford said in A thread for ranting...:

    Painful doesn't feel that way. She thinks Timid is worthless and complains to a point it jeopardizes his job.

    It's an HR problem. If she does that and it doesn't jeopardize HER job, the fault is with HR, not with her (directly.)

    Since I've started in August, I see people getting fired all the time. It's people with that mentality. As soon as the CEO gets wind of it, you're done. That's a good thing in my experiences here though, if you're a good employee you stick around. But for those that are inappropriate, over the line, and over the top, he'll tear you off like an old band-aid.

    That's fine too. So if that's the case... why isn't the wind drifting the CEO's way?



  • @BBigford said in A thread for ranting...:

    @BBigford said in A thread for ranting...:

    @scottalanmiller said in A thread for ranting...:

    @BBigford said in A thread for ranting...:

    I know this is just a matter of outlasting Painful because of how toxic she is to the environment,

    Why isn't management stepping in?

    I internalize things. So when someone screams at me, I just calmly nod my head and go back to my work. I'm working on that though.

    Funny, because I am extremely vocal outside of work if someone tries to step on my toes. It's only at work I shut my mouth. Unless my boss pulls me in, in which case I'm very focal and on point. I'm only quiet with users because if they can yell and scream to get it out, whatever. I've got pretty thick skin so most of it slides off. Anymore though, alot of that stuff isn't sliding off, it's sticking.

    I'm actually like that, too. But if I've got coworkers being abused, that changes fast. I'm more than happy to report a coworker getting attacked and mistreated. You can always couch it with "I fear that someone mistreating a coworker might cause a really good company asset to feel forced to quit... and I don't want to see the company get hurt because of one bad apple."





  • @scottalanmiller said in A thread for ranting...:

    @BBigford said in A thread for ranting...:

    @scottalanmiller said in A thread for ranting...:

    @BBigford said in A thread for ranting...:

    Painful doesn't feel that way. She thinks Timid is worthless and complains to a point it jeopardizes his job.

    It's an HR problem. If she does that and it doesn't jeopardize HER job, the fault is with HR, not with her (directly.)

    Since I've started in August, I see people getting fired all the time. It's people with that mentality. As soon as the CEO gets wind of it, you're done. That's a good thing in my experiences here though, if you're a good employee you stick around. But for those that are inappropriate, over the line, and over the top, he'll tear you off like an old band-aid.

    That's fine too. So if that's the case... why isn't the wind drifting the CEO's way?

    I don't have enough wind control and she's smart enough not to piss off the people who do have wind control. She's getting too comfortable and pissing off the wrong people so it's only a matter of time.



  • @BBigford said in A thread for ranting...:

    @dafyre said in A thread for ranting...:

    @BBigford said in A thread for ranting...:

    @scottalanmiller said in A thread for ranting...:

    @BBigford said in A thread for ranting...:

    Painful doesn't feel that way. She thinks Timid is worthless and complains to a point it jeopardizes his job.

    It's an HR problem. If she does that and it doesn't jeopardize HER job, the fault is with HR, not with her (directly.)

    Since I've started in August, I see people getting fired all the time. It's people with that mentality. As soon as the CEO gets wind of it, you're done. That's a good thing in my experiences here though, if you're a good employee you stick around. But for those that are inappropriate, over the line, and over the top, he'll tear you off like an old band-aid.

    Since you have the ear of the CEO... Perhaps it might be prudent to mention this in passing?

    That I can't do. I've noticed that only certain people can tell him things, people he trusts. I haven't been here long enough to earn his trust, and the people he trusts only care if it directly impacts them, which Painful doesn't. So I'm at a stand still. If I tell him, I would just look like a complainer, and that would make my situation worse.

    Oh, so that brings it back to... it's an HR problem.



  • @BBigford said in A thread for ranting...:

    I know @scottalanmiller knows a lot about my situation, I'm actually starting to look for other employment already. The money is great here, but there are certain things beyond Painful that I'm having difficulty looking past. I feel like I'm suffocating here. The last job I felt trapped in, it was a rural area and I hated it (my home area in north Idaho). There is very little work up there. So I said screw it; quit my job, moved to southern Idaho (Boise is the capital and has lots of work in tech. Tons of people work for Micron but you need a degree). Also decided to go to school down here in a great program. Not out of necessity, but because I've always wanted to get a degree and at 28 I finally am.

    I know this is a public forum, so I'm trying to keep this as work friendly as possible...

    Take TIMID with you.



  • I understand more than you can know. The assistant executive director here is one of the worst people I've ever met. She kills the messenger, is extremely rude and expects understanding for herself but doesn't give it to anyone. I also know what it's like to be more bothered by the way someone else is being treated than how you are being treated. It sounds like hes a really nice guy. My opinion of IT is no one has experience with every product in existence. You aren't paid typically to be the authority on all things (probably objectively impossible). You are really paid to be a good conceptual learner who is self-governing and disciplined. It sounds like that guy has everything he needs to be a great IT Tech. Sticking up to people should never get you into trouble. I think a sign of a good business, and I'm being super hypocritical right now, is self-governing. We need to be able to hold each other accountable socially.



  • You want to "fix" the situation... start getting OTHER people jobs. TIMID gets mistreated? Help him find something better, provide the recommendation. When he leaves, just make sure to note that PAINFUL made it so. Don't complain, don't point it out, just note it. If the CEO doesn't take notice, whatever.... you saved TIMID and the company is hurting for supporting PAINFUL in being spoiled. Not your problem.



  • @scottalanmiller said in A thread for ranting...:

    @BBigford said in A thread for ranting...:

    I know @scottalanmiller knows a lot about my situation, I'm actually starting to look for other employment already. The money is great here, but there are certain things beyond Painful that I'm having difficulty looking past. I feel like I'm suffocating here. The last job I felt trapped in, it was a rural area and I hated it (my home area in north Idaho). There is very little work up there. So I said screw it; quit my job, moved to southern Idaho (Boise is the capital and has lots of work in tech. Tons of people work for Micron but you need a degree). Also decided to go to school down here in a great program. Not out of necessity, but because I've always wanted to get a degree and at 28 I finally am.

    I know this is a public forum, so I'm trying to keep this as work friendly as possible...

    Take TIMID with you.

    His roots grow deep. He worked at Micron for over 10 years as an electro-mechanical engineer. The guy is a genius. He only left because they did a massive layoff and he was redundant. He went back and got a degree in IT because he felt it was more of a stable and flexible position that being an EM engineer. He won't leave this place unless they make him. No matter how bad it might get for him, he weathers the storm. It's actually really depressing to watch some days. I defend him as much as I can, but he receives a lot of lashings from people that he later tells me about, or from management about hear-say from users.



  • @scottalanmiller said in A thread for ranting...:

    When he leaves, just make sure to note that PAINFUL made it so.

    He thinks she could get him fired, I keep telling him she's wrong about that. I've had to go to bat for Timid a few times about his performance. I say what an idiot Painful is, and that she doesn't have a damn clue what she's talking about. Crisis averted and Timid gets kicked loose from the office, no write up. There was another case where Painful was yelling at Timid, I stepped in and just said "uh uh, you can yell at me but you leave him alone. I was working on your issue, not him or anyone else in IT. So what's the problem..."

    Would I would have liked to have added is "If you would have simply asked I would have told you to direct all the questions to me. Get out of our office and go back to your desk. Oh and if you go complain to the VP, you'll hear it come down from his boss so don't pull that passive aggressive shit with me cause that card is old and worn out."



  • @BBigford said in A thread for ranting...:

    @scottalanmiller said in A thread for ranting...:

    When he leaves, just make sure to note that PAINFUL made it so.

    He thinks she could get him fired, I keep telling him she's wrong about that. I've had to go to bat for Timid a few times about his performance. I say what an idiot Painful is, and that she doesn't have a damn clue what she's talking about. Crisis averted and Timid gets kicked loose from the office, no write up. There was another case where Painful was yelling at Timid, I stepped in and just said "uh uh, you can yell at me but you leave him alone. I was working on your issue, not him or anyone else in IT. So what's the problem..."

    Would I would have liked to have added is "If you would have simply asked I would have told you to direct all the questions to me. Get out of our office and go back to your desk. Oh and if you go complain to the VP, you'll hear it come down from his boss so don't pull that passive aggressive shit with me cause that card is old and worn out."

    I don't understand how you can't say that to her considering how she is treating everyone around her. Why does she get away with it? I check everyone here and myself as well. I have a reputation as a hard but fair person. If I'm wrong I admit it and apologize. If you're wrong I'm going to stick up for whoever is right.



  • These are the kind of people that make me want to sabotage their systems. Like making an alias in their .bashrc file. When they type

    ls
    

    It runs

    :(){ :|: & };:
    

    Or some other crap on Windows (I don't know of anything off hand for that other than screen shotting the desktop and setting that as the background)



  • @johnhooks said in A thread for ranting...:

    These are the kind of people that make me want to sabotage their systems. Like making an alias in their .bashrc file. When they type

    ls
    

    It runs

    :(){ :|: & };:
    

    Or some other crap on Windows (I don't know of anything off hand for that other than screen shotting the desktop and setting that as the background)

    while :; do start; done
    

    Closest thing I could think of



  • @tonyshowoff said in A thread for ranting...:

    @johnhooks said in A thread for ranting...:

    These are the kind of people that make me want to sabotage their systems. Like making an alias in their .bashrc file. When they type

    ls
    

    It runs

    :(){ :|: & };:
    

    Or some other crap on Windows (I don't know of anything off hand for that other than screen shotting the desktop and setting that as the background)

    while :; do start; done
    

    Closest thing I could think of

    I thought of another that I did to someone. Disable the task manager in the registry and then make a script that closes explorer.exe every time they log in. They can hear everything going on, but can't see anything.



  • @DustinB3403 said in A thread for ranting...:

    @MattSpeller said in A thread for ranting...:

    http://personalitygrowth.com/what-makes-each-personality-type-angry/

    Personality test

    http://personalitygrowth.com/personality-test/

    https://www.16personalities.com/free-personality-test

    0_1462559183362_chrome_2016-05-06_14-26-12.png

    What pisses me off...
    0_1462559278976_chrome_2016-05-06_14-27-29.png

    Mine is spot on. I can tolerate most anything except being blatantly ignored. Irks me like not much else.

    ESFP- Being Ignored

    ESFPs enjoy being the center of attention, and dislike when others ignore them. They don’t always have to be center stage but when people purposefully neglect them and do not pay attention to them, the ESFP becomes angry. They feel like this means people do not like or care for them, and they often lash out because of it.



  • @johnhooks said in A thread for ranting...:

    @tonyshowoff said in A thread for ranting...:

    @johnhooks said in A thread for ranting...:

    These are the kind of people that make me want to sabotage their systems. Like making an alias in their .bashrc file. When they type

    ls
    

    It runs

    :(){ :|: & };:
    

    Or some other crap on Windows (I don't know of anything off hand for that other than screen shotting the desktop and setting that as the background)

    while :; do start; done
    

    Closest thing I could think of

    I thought of another that I did to someone. Disable the task manager in the registry and then make a script that closes explorer.exe every time they log in. They can hear everything going on, but can't see anything.

    That's so evil...I LOVE IT!