Exchange users & VPN
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I have a few users that have to be on the VPN to be able to connect their Outlook client at home. If they jump off the VPN, they can't get email. This happened to me for the first 3 months but didn't care, one day it just started connecting. There's nothing different about these users compared to other users... Same groups, same OU, everything.
Any ideas?
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I had the opposite of this issue where VPN users weren't getting email to Outlook while on the VPN. Turned out to be a DNS issue.
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@coliver said in Exchange users & VPN:
I had the opposite of this issue where VPN users weren't getting email to Outlook while on the VPN. Turned out to be a DNS issue.
Hmm, I've seen an issue where VPN users are trying use the external facing DNS rather than our internal DNS... Same thing as trying to go to domain.net in a web browser instead of www.domain.net while you're inside the network. Can't resolve because the domain internal and external is the same...
So what was the issue with DNS that you had to resolve?
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Autodiscover wasn't working correctly on the internal DNS servers.
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You can run the Microsoft Exchange Connectivity Test against your public address/OWA and see if you get any results: https://testconnectivity.microsoft.com/.
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@coliver said in Exchange users & VPN:
Autodiscover wasn't working correctly on the internal DNS servers.
What did you have to change? Was the host record for autodiscover pointing to a wrong IP or something?
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@coliver said
Autodiscover wasn't working correctly on the internal DNS servers.
I have an issue with this in my setup. Mainly because I only have some users over on )365.
I always get that dreaded "autodiscover" error, but I just ignore it.
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I finally just reinstalled off and did a 2010 service pack patch. It works indefinitely for 2010 but doesn't identify the core issue because I've saw one person on 2013 that that happens to.
