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    Apple bricks phone if not serviced by Apple

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    iphone error53
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    • scottalanmillerS
      scottalanmiller @dafyre
      last edited by

      @dafyre said:

      Well, that pretty much put the onus on me buying any more Apple devices until they change their minds about that.

      First the phone, then the iPad... and eventually their desktops, laptops, and the world!

      tries to hide tin foil hat

      I've only got the iPhones now. We already dumped the tablets, although even ancient iPad is worlds better than the Amazon Kindle Fire tablet.

      DashrenderD 1 Reply Last reply Reply Quote 0
      • DashrenderD
        Dashrender @scottalanmiller
        last edited by

        @scottalanmiller said:

        @dafyre said:

        Well, that pretty much put the onus on me buying any more Apple devices until they change their minds about that.

        First the phone, then the iPad... and eventually their desktops, laptops, and the world!

        tries to hide tin foil hat

        I've only got the iPhones now. We already dumped the tablets, although even ancient iPad is worlds better than the Amazon Kindle Fire tablet.

        Just wondering - how so? Also remember that the old tablet was $600+ and the Fire was, what? $150?

        1 Reply Last reply Reply Quote 0
        • MattSpellerM
          MattSpeller @Dashrender
          last edited by MattSpeller

          @Dashrender said:

          Considering the security implications - I've love to hear your solution for that considering a third party vendor with no Apple parts.

          Easiest solution would be for Apple to sell parts officially and for a non-extortionate price. (ahahahahah!)

          DashrenderD 1 Reply Last reply Reply Quote 1
          • DashrenderD
            Dashrender @MattSpeller
            last edited by

            @MattSpeller said:

            @Dashrender said:

            Considering the security implications - I've love to hear your solution for that considering a third party vendor with no Apple parts.

            Easiest solution would be for Apple to sell parts officially and for a non-extortionate price. (ahahahahah!)

            why don't you say that about their phones?

            DashrenderD MattSpellerM 2 Replies Last reply Reply Quote 0
            • DashrenderD
              Dashrender @Dashrender
              last edited by

              @Dashrender said:

              @MattSpeller said:

              @Dashrender said:

              Considering the security implications - I've love to hear your solution for that considering a third party vendor with no Apple parts.

              Easiest solution would be for Apple to sell parts officially and for a non-extortionate price. (ahahahahah!)

              why don't you say that about their phones?

              and if you're using one of their phones, then you aren't saying that.
              🙂 Unless someone gave you one free.

              1 Reply Last reply Reply Quote 0
              • MattSpellerM
                MattSpeller @Dashrender
                last edited by

                @Dashrender said:

                @MattSpeller said:

                @Dashrender said:

                Considering the security implications - I've love to hear your solution for that considering a third party vendor with no Apple parts.

                Easiest solution would be for Apple to sell parts officially and for a non-extortionate price. (ahahahahah!)

                why don't you say that about their phones?

                Say what about their phones? Sell them for cheap you mean? Oh honestly they can sell them for whatever they want, people will pay it. Just a real dick move to not have parts readily available for them.

                DashrenderD 1 Reply Last reply Reply Quote 0
                • DashrenderD
                  Dashrender @MattSpeller
                  last edited by

                  @MattSpeller said:

                  @Dashrender said:

                  @MattSpeller said:

                  @Dashrender said:

                  Considering the security implications - I've love to hear your solution for that considering a third party vendor with no Apple parts.

                  Easiest solution would be for Apple to sell parts officially and for a non-extortionate price. (ahahahahah!)

                  why don't you say that about their phones?

                  Say what about their phones? Sell them for cheap you mean? Oh honestly they can sell them for whatever they want, people will pay it. Just a real dick move to not have parts readily available for them.

                  Who said parts aren't available? Sure you might have to mail the phone away - I'm guessing most of those problem places also have to mail away laptops to get them fixed... so why should this be any different?

                  MattSpellerM 1 Reply Last reply Reply Quote 0
                  • MattSpellerM
                    MattSpeller @Dashrender
                    last edited by

                    @Dashrender said:

                    Who said parts aren't available? Sure you might have to mail the phone away - I'm guessing most of those problem places also have to mail away laptops to get them fixed... so why should this be any different?

                    available =/ cheap

                    available =/ easily obtained

                    Maybe I'm old fashioned but when I buy something of a certain quality (like Apple stuff) I expect that if it breaks I can get it repaired easily and it would be designed to allow this. I'm not even ragging on Apple at this point, all major phones are the same, many other things too. It bothers me, I despise our disposable culture.

                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @MattSpeller
                      last edited by

                      @MattSpeller said:

                      @Dashrender said:

                      Who said parts aren't available? Sure you might have to mail the phone away - I'm guessing most of those problem places also have to mail away laptops to get them fixed... so why should this be any different?

                      available =/ cheap

                      available =/ easily obtained

                      Maybe I'm old fashioned but when I buy something of a certain quality (like Apple stuff) I expect that if it breaks I can get it repaired easily and it would be designed to allow this. I'm not even ragging on Apple at this point, all major phones are the same, many other things too. It bothers me, I despise our disposable culture.

                      It's true. Having the ability to fix something like this is part of the quality. Just like support is a major part of the quality of a server. The QNAP hardware and features can be as cool as you like, but a 14 days SLA with "send us the hardware, we keep it for two weeks, wipe your data and send it back" policy means that the actual product isn't even fit for hobbyists.

                      1 Reply Last reply Reply Quote 1
                      • ryanblahnikR
                        ryanblahnik
                        last edited by

                        I can't speak to the 6s series with the force touch, but spent a short time around a repair shop and they didn't carry home buttons for the 5s/6/6+ with Touch ID because the buttons were paired to the boards like @Nic said. Tearing a home button flex cable would have meant buying a replacement phone. Not sure if the newest models have more limits than that.

                        Screen repairs mostly didn't have any other effect like this, but they would warn people of a chance that the Touch ID might not work after a screen repair. "We've personally read about it happening but never seen one," and continued with that line even after I saw one had happened there myself.

                        1 Reply Last reply Reply Quote 1
                        • NattNattN
                          NattNatt
                          last edited by

                          http://ifixit.org/blog/7900/repair-error-53/

                          Interesting article from someone who runs a repair business...

                          But yeah, another line to add to the "reasons I hate Apple" list, it's quite big nowadays...and yes, I'm fairly sure this is illegal in the UK too...

                          DashrenderD 1 Reply Last reply Reply Quote 1
                          • DashrenderD
                            Dashrender @NattNatt
                            last edited by

                            @NattNatt said:

                            http://ifixit.org/blog/7900/repair-error-53/

                            Interesting article from someone who runs a repair business...

                            But yeah, another line to add to the "reasons I hate Apple" list, it's quite big nowadays...and yes, I'm fairly sure this is illegal in the UK too...

                            I still don't think this was intentional to screw over little repair shops. I'm betting it was an oversite. The engineers said - hey we need a solution in case there is a break in the chain to make sure no one can install a shim between the reader and the security chip on the phone - if that chain is ever broken, let's just stop the phone from working - OK fine.

                            Of course those engineers didn't think that replacing the button would be a common thing needed to be done when the glass was replaced, so they just went the possible easy way - brick the phone.

                            Now they have to redesign that to not brick it... but hopefully just disable the print reader instead.

                            for pure security, I can't see them ever allowing a third party, non authorized apple repair shop to replace the print reader and keep the reader functional.

                            StrongBadS dafyreD coliverC 3 Replies Last reply Reply Quote 0
                            • StrongBadS
                              StrongBad @Dashrender
                              last edited by StrongBad

                              @Dashrender said:

                              Of course those engineers didn't think that replacing the button would be a common thing needed to be done when the glass was replaced, so they just went the possible easy way - brick the phone.

                              That seems like an awful lot of assumption to assume Apple didn't think through. It's pretty common knowledge, I think, that those buttons get replaced a lot. Everyone I talk to seems to have had them replaced (if their phones got repaired.)

                              NattNattN 1 Reply Last reply Reply Quote 0
                              • NattNattN
                                NattNatt @StrongBad
                                last edited by

                                @StrongBad said:

                                @Dashrender said:

                                Of course those engineers didn't think that replacing the button would be a common thing needed to be done when the glass was replaced, so they just went the possible easy way - brick the phone.

                                That seems like an awful lot of assumption to assume Apple didn't think through. It's pretty common knowledge, I think, that those buttons get replaced a lot. Everyone I talk to seems to have had them replaced (if their phones got repaired.)

                                Yeah, I'm erring on the side of "they knew what they were doing" when they did it...I severely disagree with many of apple's policies/tactics to try and get more sales, and fully believe this was intentional...means apple make money as they charge 3x the price for an "official" repair than a small business does...another reason I'll never buy/own an apple product...

                                1 Reply Last reply Reply Quote 0
                                • dafyreD
                                  dafyre @Dashrender
                                  last edited by

                                  @Dashrender said:

                                  Now they have to redesign that to not brick it... but hopefully just disable the print reader instead.

                                  Arguably... shouldn't they have simply disabled the print reader to start with?

                                  What about those of us who don't (won't) actually even use that feature?

                                  NattNattN 1 Reply Last reply Reply Quote 1
                                  • scottalanmillerS
                                    scottalanmiller
                                    last edited by

                                    Yeah... it's a bit like "that doesn't seem to be the right key" so we are going to blow up your car.

                                    1 Reply Last reply Reply Quote 1
                                    • NattNattN
                                      NattNatt @dafyre
                                      last edited by

                                      @dafyre said:

                                      @Dashrender said:

                                      Now they have to redesign that to not brick it... but hopefully just disable the print reader instead.

                                      Arguably... shouldn't they have simply disabled the print reader to start with?

                                      What about those of us who don't (won't) actually even use that feature?

                                      That's what it was already doing BEFORE the update....

                                      scottalanmillerS dafyreD 2 Replies Last reply Reply Quote 2
                                      • coliverC
                                        coliver @Dashrender
                                        last edited by

                                        @Dashrender said:

                                        @NattNatt said:

                                        http://ifixit.org/blog/7900/repair-error-53/

                                        Interesting article from someone who runs a repair business...

                                        But yeah, another line to add to the "reasons I hate Apple" list, it's quite big nowadays...and yes, I'm fairly sure this is illegal in the UK too...

                                        I still don't think this was intentional to screw over little repair shops. I'm betting it was an oversite. The engineers said - hey we need a solution in case there is a break in the chain to make sure no one can install a shim between the reader and the security chip on the phone - if that chain is ever broken, let's just stop the phone from working - OK fine.

                                        Of course those engineers didn't think that replacing the button would be a common thing needed to be done when the glass was replaced, so they just went the possible easy way - brick the phone.

                                        Now they have to redesign that to not brick it... but hopefully just disable the print reader instead.

                                        for pure security, I can't see them ever allowing a third party, non authorized apple repair shop to replace the print reader and keep the reader functional.

                                        Everyone I know has had with an iPhone 6s has had to replace their button. Anecdotal evidence? Sure but it's what I have observed.

                                        This is a money grab and an attempt at covering it up with "security".

                                        1 Reply Last reply Reply Quote 2
                                        • scottalanmillerS
                                          scottalanmiller @NattNatt
                                          last edited by

                                          @NattNatt said:

                                          That's what it was already doing BEFORE the update....

                                          So the update wasn't for security at all and it's openly a scam? What extra security are they getting by bricking phones?

                                          I mean, okay, a bricked phone IS more secure, obviously....

                                          NattNattN 1 Reply Last reply Reply Quote 2
                                          • NattNattN
                                            NattNatt @scottalanmiller
                                            last edited by

                                            @scottalanmiller said:

                                            @NattNatt said:

                                            That's what it was already doing BEFORE the update....

                                            So the update wasn't for security at all and it's openly a scam? What extra security are they getting by bricking phones?

                                            I mean, okay, a bricked phone IS more secure, obviously....

                                            was gonna say... 😉 but yeah, that's what Jess says in the article I posted, as soon as a new home button is attached, it cancels apple pay and apple touch features...

                                            1 Reply Last reply Reply Quote 1
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