TeamViewer vs. ScreenConnect
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@wrx7m said:
So unless I am completely missing something, the LMI one allows me to connect from my computer to any of those computers, the screen connect only allows my computer to be connected to.
You are completely missing the entire point.
Side Note: Get Greenshot for making better Screenshots.
For a technician, you only interface with SC through the webpage. you never do anything else. This is no different than only using the app in TC. Simply a different format.
- Click the pre organized group (or All Sessions)
- Click the machine to connect to.
a. You could double click and skip 3. - Click join.
If you have never downloaded the app you will get a windows asking you to.
Since I already have it, the app is simply launched.
Of note, I have not updated my local copy of the app it is still 5.3 and the server is running 5.5 I should go do that.
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Additionally, while I have the app on my machine, there is no way to connect to my machine. Installing the app in this method does not create an access session.
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I uninstalled so you can see the one time process.
This screen and the next screen are 2 of many different screens you may see depending on the OS and Browser being used.
It clearly tells you what to do after the download.
Then SmartScreen in Windows 8.1 & 10 doesn't like it. but that is simple to get around.
Click More info and run anyway. Or change your smart screen settings temporarily.
After the install, it will open the session clicked on on the first place and you will never need to install again unless you need to update the app locally.
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It must be that I am using Firefox. Every single time I double click the computer via the Web interface it wants to download a tiny exe that I have to save then run. After that it loads the connection.
I'll check out that screen shot app. Thanks for the tip.
Also, I wasn't missing the point. I like the fact that lmi has the client that doesn't require you logging into their website, as it resides locally for use by a technician.
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@wrx7m said:
It must be that I am using Firefox. Every single time I double click the computer via the Web interface it wants to download a tiny exe that I have to save then run. After that it loads the connection.
You are doing it wrong somewhere.
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@wrx7m said:
Also, I wasn't missing the point. I like the fact that lmi has the client that doesn't require you logging into their website, as it resides locally for use by a technician.
Yes you are actually.
The app absolutely goes out and gets the information from the website. That itself does not talk to all the individual clients. It talks to their servers to get the information. This is no different at all than using a website directly in a browser of your own.
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@JaredBusch I wonder what I missed. Thanks for all the information. I will give it another go tomorrow.
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@wrx7m said:
It must be that I am using Firefox. Every single time I double click the computer via the Web interface it wants to download a tiny exe that I have to save then run. After that it loads the connection.
It's that you are using Windows and Firefox or some other combination. I am on Firefox on Linux Mint and it does not need an EXE file nor does it need anything installed. It launches a Java process automatically and loads the interface in there. Very fluid.
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@JaredBusch said:
@wrx7m said:
It must be that I am using Firefox. Every single time I double click the computer via the Web interface it wants to download a tiny exe that I have to save then run. After that it loads the connection.
You are doing it wrong somewhere.
When I was on Firefox and Windows 10 I had the same issue. It would download an executable every time, and display a .NET error telling me to install something that would not install and because the installation would fail it would need the EXE file each time.
It's some combination of things. If I switched browsers or OSes, it just worked. It was just that combination, I think.
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@scottalanmiller said:
@JaredBusch said:
@wrx7m said:
It must be that I am using Firefox. Every single time I double click the computer via the Web interface it wants to download a tiny exe that I have to save then run. After that it loads the connection.
You are doing it wrong somewhere.
When I was on Firefox and Windows 10 I had the same issue. It would download an executable every time, and display a .NET error telling me to install something that would not install and because the installation would fail it would need the EXE file each time.
It's some combination of things. If I switched browsers or OSes, it just worked. It was just that combination, I think.
Windows 10 and Edge seem to work fine, don't really use firefox.
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@scottalanmiller said:
@JaredBusch said:
@wrx7m said:
It must be that I am using Firefox. Every single time I double click the computer via the Web interface it wants to download a tiny exe that I have to save then run. After that it loads the connection.
You are doing it wrong somewhere.
When I was on Firefox and Windows 10 I had the same issue. It would download an executable every time, and display a .NET error telling me to install something that would not install and because the installation would fail it would need the EXE file each time.
It's some combination of things. If I switched browsers or OSes, it just worked. It was just that combination, I think.
That last set of screenshots is Firefox on Windows 10. No downloads.
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Yeah, I am on 8.1 with FF on my workstation. I will try it with Chrome and IE to see how it goes. On my laptop, I am running Windows 10 so I can also try it there too.
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Maybe you need to manually install .net 3.5 and lower on Windows 10 to get rid of that error.
Seems like SC needs to update their system to not use that. If it's not needed on Linux, it shouldn't be needed on Windows either.
I'm guessing there is legacy code on the site that sees you're Windows and makes it want to run in .Net.
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I did get a banner across the top of the web portal saying that I should install the .net plugin for FF (on Windows 8.1) but when I click on it it takes me to a mozilla page that says the plugin is not available anymore.
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@wrx7m said:
I did get a banner across the top of the web portal saying that I should install the .net plugin for FF (on Windows 8.1) but when I click on it it takes me to a mozilla page that says the plugin is not available anymore.
Yup, that's what it did for me.
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@scottalanmiller said:
@wrx7m said:
I did get a banner across the top of the web portal saying that I should install the .net plugin for FF (on Windows 8.1) but when I click on it it takes me to a mozilla page that says the plugin is not available anymore.
Yup, that's what it did for me.
Plugins are not required. that is a legacy thing. I am surprised that it is there still.
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So Chrome allows you to join and save the default application to open the session. Firefox still asks for the exe every time, save run, etc. I guess I will be using Chrome for screenconnect. Thanks for the help, Jared.
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@wrx7m said:
So Chrome allows you to join and save the default application to open the session. Firefox still asks for the exe every time, save run, etc. I guess I will be using Chrome for screenconnect. Thanks for the help, Jared.
As, I showed above, I did it in FireFox also.
