Another "Give me a Title" thread
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I have just posted this on SW but thought it would be nice to get answers from real Pro's
So maybe we've done this the wrong way round but, my pay rise has been agreed to a level that i'm happy with (Over happy as it about Β£5k-6K More than expected)
But part of the review means giving us a new title and a job description
so what would like me to be called (Keep it clean people)This is what I'm responsible for:-
47 Locations
400 Desktop and Laptops - 1st/2nd/3rd Line support - Install Software as needed - Fix machines - Replace Parts -
Setup New machine for users
Install and Setup Printers as needed
2 Standalone ESXi hosts - Running Radius Server, FOG server, Linux Servers
ReadyNAS Storage - Create Shares, backups
Network infrastructure - From plugging in cables, to install L3 switches with VLAN
WiFi infrastructure - Roll out new centrally managed AP system (using Unifi)
MPLS Monitor and fault reporting
Telephone systems changes and install (Only one location at the moment)
Migrate Exchange to Office365 - Admin Office365
Purchase Hardware - End User/Network/Servers etc
Install Servers - Replace Servers - Project manage when 3rd parties are involved in server upgrades etc.
Monitor Backups.
Responsibility for documenting the configuration of the system
Network monitoring
Installing and implementing security programs
ο»Ώο»Ώο»Ώ
Come up with solutions to people problemsThat's all I can think of at the moment, i'm sure we do a lot more than just this lol. If it has a plug connected we get called when it fails lol
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Should add
I'm one of 4 IT staff, there is the IT manager then us 3 that could do with new title and job description. -
Do the other 3 employees have this same level of responsibility? 47 locations, 400 computers, 2 Hypervisors and you still have to setup computers for new users.
What is your current title?
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@DustinB3403 said:
Do the other 3 employees have this same level of responsibility? 47 locations, 400 computers, 2 Hypervisors and you still have to setup computers for new users.
What is your current title?
Yes we all share the same roles (with the expectation of me as I solely look after one office 10 users one Hyper-V server and backups)
Current Title on payroll is Technician but for the last 12 months we been calling me a IT Specialist same as the other two. -
IT Specialist isn't that bad. Although IT Generalist would be dramatically more accurate. But for some reason, Specialist is often the term for Generalists in IT settings.
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We were looking at System/Network Admins, but yeah I do like the IT Specialist as it's says we are good at all of it
lmao -
@hobbit666 said:
We were looking at System/Network Admins, but yeah I do like the IT Specialist as it's says we are good at all of it
lmao I'm not sure how titles are viewed in the UK, but I would aim for something with Admin rather than Specialist/Technician/Generalist. You are doing the work of both, but having a SysAdmin title will look better on a CV than a Specialist in my opinion.
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@hobbit666 said:
We were looking at System/Network Admins, but yeah I do like the IT Specialist as it's says we are good at all of it
lmao Those don't apply from the description. Those are very specific titles and everyone is doing work far outside of the scope of those titles.
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@Kelly said:
@hobbit666 said:
We were looking at System/Network Admins, but yeah I do like the IT Specialist as it's says we are good at all of it
lmao I'm not sure how titles are viewed in the UK, but I would aim for something with Admin rather than Specialist/Technician/Generalist. You are doing the work of both, but having a SysAdmin title will look better on a CV than a Specialist in my opinion.
Better if your goal is to get a different job as a system admin AND they don't get upset that you had a false title for your last job or don't catch on. But if your goal is to stay on the generalist path, a specialist title doesnβt really help.
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Throw "Senior" somewhere in the title or a higher number like IT Specialist 2 to show some seniority. Always looks good on a resume.
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@quicky2g said:
Throw "Senior" somewhere in the title or a higher number like IT Specialist 2 to show some seniority. Always looks good on a resume.
I always feel like numbers make them look lower. I'm used to five level scales. So 2 is like junior, 1 is entry level or intern, 3 is mid, 4 is senior, etc. Number seem REALLY weird to have on a CV as they mean nothing specific.
Senior is good. Or lead. Or principal.
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The problem with numbers is that usually only entry level positions have numbers. Like helpdesk going from "0" to "3" but once you hit a generalist job or admin or engineer I've never seen those numbers used, ever. So if I see a number, no matter how high it is, I always assume entry level. Sure a 3 might mean you are "nearly ready to graduate to a midlevel job, but the assumption is that you are just in a range within the entry level position.
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@scottalanmiller said:
@quicky2g said:
Throw "Senior" somewhere in the title or a higher number like IT Specialist 2 to show some seniority. Always looks good on a resume.
I always feel like numbers make them look lower. I'm used to five level scales. So 2 is like junior, 1 is entry level or intern, 3 is mid, 4 is senior, etc. Number seem REALLY weird to have on a CV as they mean nothing specific.
Senior is good. Or lead. Or principal.
I haven't heard of too many places with five level scales. We have engineer 1 & 2 then architect. I think Dice lists out 3 or 4 levels but never seen 5.
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@scottalanmiller said:
@Kelly said:
@hobbit666 said:
We were looking at System/Network Admins, but yeah I do like the IT Specialist as it's says we are good at all of it
lmao I'm not sure how titles are viewed in the UK, but I would aim for something with Admin rather than Specialist/Technician/Generalist. You are doing the work of both, but having a SysAdmin title will look better on a CV than a Specialist in my opinion.
Better if your goal is to get a different job as a system admin AND they don't get upset that you had a false title for your last job or don't catch on. But if your goal is to stay on the generalist path, a specialist title doesnβt really help.
I'm not sure how that is a false title. Some of his tasks are Systems Administration level tasks.
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@quicky2g said:
I haven't heard of too many places with five level scales. We have engineer 1 & 2 then architect. I think Dice lists out 3 or 4 levels but never seen 5.
Dice doesn't tend to hire higher end jobs, which would explain that
I was at CitiGroup. We used a five point scale. But no one called them numbers, we weren't entry level. It was Junior, Standard, Senior, Lead and Specialist and then Chief. They would match 1 - 5. We had 0 level interns too. So actually a six point scale. Only the 0 was sub six figures. Juniors started around $105K a decade ago. Only two Level 5s in any department and only the Admin department could get to five, engineering topped out at 4 since they never had the business critical needs of the admin department.
Only one 4 per department. 5s were shared globally so only two needed (one Solaris, one Linux.) 3s were common, 2s were everywhere, nearly every 3 had a 1 to support them.
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@Kelly said:
@scottalanmiller said:
@Kelly said:
@hobbit666 said:
We were looking at System/Network Admins, but yeah I do like the IT Specialist as it's says we are good at all of it
lmao I'm not sure how titles are viewed in the UK, but I would aim for something with Admin rather than Specialist/Technician/Generalist. You are doing the work of both, but having a SysAdmin title will look better on a CV than a Specialist in my opinion.
Better if your goal is to get a different job as a system admin AND they don't get upset that you had a false title for your last job or don't catch on. But if your goal is to stay on the generalist path, a specialist title doesnβt really help.
I'm not sure how that is a false title. Some of his tasks are Systems Administration level tasks.
Because ONLY some of his tasks are. A system admin is a full time title. Generalist titles are for mixed duties where nothing is 90%+ of your time.
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Just like if you work in an auto shop and 50% of the time you are a gopher, 20% a secretary, 10% work the front cashier and 20% fix cars, you can't put your title as "Mechanic." But you can say that you have worked as a mechanic.
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This is SMB. An IT department of 4. You never have a full time Sys/Net Admin in those kinds of places unless you're an MSP.
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@scottalanmiller said:
Just like if you work in an auto shop and 50% of the time you are a gopher, 20% a secretary, 10% work the front cashier and 20% fix cars, you can't put your title as "Mechanic." But you can say that you have worked as a mechanic.
This isn't a very good example. Those are four entirely unrelated professions, not a gradation of tasks within a single profession.
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@Kelly said:
This is SMB. An IT department of 4. You never have a full time Sys/Net Admin in those kinds of places unless you're an MSP.
Right, so don't use the titles from the enterprise that are very specific to job duties when they don't apply. Use SMB titles instead. That's my whole point. You never get either of those titles in an SMB.
