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    Anything better than Microsofts Remote Desktop Connection Manager?

    Scheduled Pinned Locked Moved IT Discussion
    22 Posts 11 Posters 2.8k Views
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    • scottalanmillerS
      scottalanmiller
      last edited by

      Same here, with SC we stopped using RDP completely.

      1 Reply Last reply Reply Quote 0
      • DashrenderD
        Dashrender
        last edited by

        What is it about these companies selling Technician Licenses that have a node limit? what a PIA!

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        • art_of_shredA
          art_of_shred
          last edited by

          We used to use LogMeIn, but that had issues with consistently working, and then the price got jacked-up. We moved to Screen Connect, and so far I am liking it. If nothing else, it sure seems to be more stable than LMI was.

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          • scottalanmillerS
            scottalanmiller
            last edited by

            More stable and also the connections are so much faster. What takes me five minutes in LMI and often fails takes seconds in SC and does not fail.

            art_of_shredA 1 Reply Last reply Reply Quote 1
            • art_of_shredA
              art_of_shred @scottalanmiller
              last edited by

              @scottalanmiller said:

              More stable and also the connections are so much faster. What takes me five minutes in LMI and often fails takes seconds in SC and does not fail.

              Absolutely!

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              • DashrenderD
                Dashrender
                last edited by

                Huh - I've never had those issues with LMI.

                I'm looking to leave LMI only because I'd like to have all 115 machines on my account. To upgrade Central to support that nearly doubles my current cost.

                I'm doing a demo with Citrix for GoToAssist. Their standard fee of $69/a tech a month for 100 unattended and unlimited attended will work for my needs. I almost never log into a user's machine unattended. Yeah the cost will be nearly 50% more than I pay today, but that's better than 100% AND I get the ability to use unlimited attended support connections. Plus they can do screen recording and I can make training videos out of those.

                But I'll be looking at other options as well before I finalize on an option.

                J 1 Reply Last reply Reply Quote 0
                • Reid CooperR
                  Reid Cooper
                  last edited by

                  ScreenConnect is pretty awesome. I stopped using RDP after moving to that as well. Everything in one place and no need to be on a VPN or anything to support laptops or for when I am not in the office.

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                  • DenisKelleyD
                    DenisKelley
                    last edited by

                    I use Devolution's Remote Desktop Manager. Very nice and they have a free and paid version.

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                    • J
                      Jason Banned @Dashrender
                      last edited by Jason

                      @Dashrender said:

                      Huh - I've never had those issues with LMI.

                      I'm looking to leave LMI only because I'd like to have all 115 machines on my account. To upgrade Central to support that nearly doubles my current cost.

                      I'm doing a demo with Citrix for GoToAssist. Their standard fee of $69/a tech a month for 100 unattended and unlimited attended will work for my needs. I almost never log into a user's machine unattended. Yeah the cost will be nearly 50% more than I pay today, but that's better than 100% AND I get the ability to use unlimited attended support connections. Plus they can do screen recording and I can make training videos out of those.

                      But I'll be looking at other options as well before I finalize on an option.

                      We have Log Me in Rescue and it works great. Don't use it for servers though. I use RDP/Royal TS for that. or RSAT

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                      • nadnerBN
                        nadnerB
                        last edited by

                        I use the remote control software that comes with System Centre Configuration Manager for work stations and just the standard RDP software that is built into Windows for accessing our servers.

                        I don't like how RDCM doesn't pass all keyboard shortcuts. Total deal breaker.
                        It also messes with my head having it in a window.

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