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    Digitalocean vs RentPBX

    Scheduled Pinned Locked Moved IT Discussion
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    • DashrenderD
      Dashrender
      last edited by

      Well, there's me (not critical at all, personal system, give some demos, etc) and then there is my associate, I'd say phones probably are critical and $15/month is fine.

      You (Scott) mentioned that you pay $11/month for four line SIP service, I know they would need to pay more for 3 DIDs.

      Currently they pay around $40-50/month for their current two lines (which includes a max of 2880 outgoing mins, with 800 actual typical usage), the goal is to get under that price total, including used outgoing mins.

      1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller
        last edited by

        At $10, DO is probably pretty stable. I'd be surprised if a bill from voip.ms was over $20/mo, maybe much less. That's $30 on a completely do it yourself system.

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        • scottalanmillerS
          scottalanmiller
          last edited by

          Why so many DIDs? Is that something they could change?

          DashrenderD 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller
            last edited by

            They have four DIDs on two POTS lines today?

            DashrenderD 1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender @scottalanmiller
              last edited by

              @scottalanmiller said:

              Why so many DIDs? Is that something they could change?

              With an auto attendant, maybe but unlikely.

              Currently the museum doesn't have a number at all. The two lines each go to two different people who have entirely separate SMBs, the current numbers have no relation. The third DID would be for the museum itself (one thing pushing them to get a number is a traveling website (don't recall which off the top of my head) removed the museum "because it didn't have a phone number or address listed on file." They had a website listed, which then listed email addresses for contact. This traveling website did give them many visitors and they would like their listing back.

              The museum is in a residential area and visitation is by appointment only, this is why there was no address other than the city listed for the location.

              They have decided that they don't need to protect the address anymore, and are interested in a pretty much voicemail only option for the museum. Having those voicemails delivered to email so they aren't forgotten.

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              • DashrenderD
                Dashrender @scottalanmiller
                last edited by

                @scottalanmiller said:

                They have four DIDs on two POTS lines today?

                nah, two POTS, two DIDs... this would be giving them a bit of breathing room by going to four lines (simultaneous calls) and three DIDs (SMB 1, SMB 2, Museum)

                scottalanmillerS 2 Replies Last reply Reply Quote 0
                • JaredBuschJ
                  JaredBusch
                  last edited by

                  That $11/month is INBOUND calling only for a single DID. You still have outbound calling charges.

                  The classic VoicePulse program is a very bad solution for what you are proposing. Each additional DID is $20 per month.

                  VoicePulse Five is a similar service to VoIP.ms, just a bit higher in cost.

                  VoIP.ms is $0.99 per DID per month . Some are as low as $0.80.
                  e911 is $1.50 per DID per month.

                  Calling is $0.01 per minute. It takes a bit of calling to hit $11 per month with only a single DID and no e911.

                  DashrenderD 2 Replies Last reply Reply Quote 1
                  • DashrenderD
                    Dashrender @JaredBusch
                    last edited by

                    @JaredBusch said:

                    That $11/month is INBOUND calling only for a single DID. You still have outbound calling charges.

                    Yep I know, that's why I specifically mentioned the other things (needing 3 DIDs and 800/month outbound)

                    JaredBuschJ 1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender @JaredBusch
                      last edited by

                      @JaredBusch said:

                      VoIP.ms is $0.99 per DID per month . Some are as low as $0.80.
                      e911 is $1.50 per DID per month.

                      Calling is $0.01 per minute. It takes a bit of calling to hit $11 per month with only a single DID and no e911.

                      Awesome, thanks.

                      1 Reply Last reply Reply Quote 0
                      • JaredBuschJ
                        JaredBusch @Dashrender
                        last edited by

                        @Dashrender said:

                        Yep I know, that's why I specifically mentioned the other things (needing 3 DIDs and 800/month outbound)

                        Outbound 800 is toll free. you only pay for inbound, if you have an 800 #.

                        DashrenderD 1 Reply Last reply Reply Quote 1
                        • scottalanmillerS
                          scottalanmiller @Dashrender
                          last edited by

                          @Dashrender said:

                          @scottalanmiller said:

                          They have four DIDs on two POTS lines today?

                          nah, two POTS, two DIDs... this would be giving them a bit of breathing room by going to four lines (simultaneous calls) and three DIDs (SMB 1, SMB 2, Museum)

                          Generally the "for cushion" approach is actually to reduce DIDs because DID sprawl can happen so easily and becomes problematic. Any reason they would be looking for more DIDs rather than fewer? There are reasons potentially, of course, but for a normal museum I would expect people to have extensions, not all their own numbers. If I was calling a curator, for example, I would expect to call the museum and select an option or extension, not have to know different numbers for different people.

                          JaredBuschJ DashrenderD 2 Replies Last reply Reply Quote 0
                          • JaredBuschJ
                            JaredBusch @scottalanmiller
                            last edited by JaredBusch

                            @Dashrender said:

                            nah, two POTS, two DIDs... this would be giving them a bit of breathing room by going to four lines (simultaneous calls) and three DIDs (SMB 1, SMB 2, Museum)

                            @scottalanmiller said:

                            Generally the "for cushion" approach is actually to reduce DIDs because DID sprawl can happen so easily and becomes problematic. Any reason they would be looking for more DIDs rather than fewer?

                            There is no cushion. They need 3 DID and he is planning 3 DID.

                            1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @Dashrender
                              last edited by

                              @Dashrender said:

                              nah, two POTS, two DIDs... this would be giving them a bit of breathing room by going to four lines (simultaneous calls) and three DIDs (SMB 1, SMB 2, Museum)

                              He said right here that they only need two. The extra one is the cushion, I thought.

                              DashrenderD 1 Reply Last reply Reply Quote 0
                              • DashrenderD
                                Dashrender @JaredBusch
                                last edited by

                                @JaredBusch said:

                                @Dashrender said:

                                Yep I know, that's why I specifically mentioned the other things (needing 3 DIDs and 800/month outbound)

                                Outbound 800 is toll free. you only pay for inbound, if you have an 800 #.

                                no, not 800 numbers, 800 mins of outbound calling.

                                1 Reply Last reply Reply Quote 0
                                • DashrenderD
                                  Dashrender @scottalanmiller
                                  last edited by

                                  @scottalanmiller said:

                                  @Dashrender said:

                                  @scottalanmiller said:

                                  They have four DIDs on two POTS lines today?

                                  nah, two POTS, two DIDs... this would be giving them a bit of breathing room by going to four lines (simultaneous calls) and three DIDs (SMB 1, SMB 2, Museum)

                                  Generally the "for cushion" approach is actually to reduce DIDs because DID sprawl can happen so easily and becomes problematic. Any reason they would be looking for more DIDs rather than fewer? There are reasons potentially, of course, but for a normal museum I would expect people to have extensions, not all their own numbers. If I was calling a curator, for example, I would expect to call the museum and select an option or extension, not have to know different numbers for different people.

                                  You're misunderstanding.

                                  The two lines are for the following:

                                  Jack's boot shop = line 1
                                  Jay's column writing ship = line 2

                                  There is no desire to confuse the situation or merge the use of lines 1 and 2 with a totally new purpose for the museum, hence the need for a third DID.

                                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @Dashrender
                                    last edited by

                                    @Dashrender said:

                                    @scottalanmiller said:

                                    @Dashrender said:

                                    @scottalanmiller said:

                                    They have four DIDs on two POTS lines today?

                                    nah, two POTS, two DIDs... this would be giving them a bit of breathing room by going to four lines (simultaneous calls) and three DIDs (SMB 1, SMB 2, Museum)

                                    Generally the "for cushion" approach is actually to reduce DIDs because DID sprawl can happen so easily and becomes problematic. Any reason they would be looking for more DIDs rather than fewer? There are reasons potentially, of course, but for a normal museum I would expect people to have extensions, not all their own numbers. If I was calling a curator, for example, I would expect to call the museum and select an option or extension, not have to know different numbers for different people.

                                    You're misunderstanding.

                                    The two lines are for the following:

                                    Jack's boot shop = line 1
                                    Jay's column writing ship = line 2

                                    There is no desire to confuse the situation or merge the use of lines 1 and 2 with a totally new purpose for the museum, hence the need for a third DID.

                                    Sorry. So this is a third, new business?

                                    DashrenderD 1 Reply Last reply Reply Quote 0
                                    • DashrenderD
                                      Dashrender @scottalanmiller
                                      last edited by

                                      @scottalanmiller said:

                                      @Dashrender said:

                                      nah, two POTS, two DIDs... this would be giving them a bit of breathing room by going to four lines (simultaneous calls) and three DIDs (SMB 1, SMB 2, Museum)

                                      He said right here that they only need two. The extra one is the cushion, I thought.

                                      the cushion is in the SIP trunks, moving from being able to make two simultaneous calls to four .

                                      1 Reply Last reply Reply Quote 0
                                      • DashrenderD
                                        Dashrender @scottalanmiller
                                        last edited by

                                        @scottalanmiller said:

                                        @Dashrender said:

                                        @scottalanmiller said:

                                        @Dashrender said:

                                        @scottalanmiller said:

                                        They have four DIDs on two POTS lines today?

                                        nah, two POTS, two DIDs... this would be giving them a bit of breathing room by going to four lines (simultaneous calls) and three DIDs (SMB 1, SMB 2, Museum)

                                        Generally the "for cushion" approach is actually to reduce DIDs because DID sprawl can happen so easily and becomes problematic. Any reason they would be looking for more DIDs rather than fewer? There are reasons potentially, of course, but for a normal museum I would expect people to have extensions, not all their own numbers. If I was calling a curator, for example, I would expect to call the museum and select an option or extension, not have to know different numbers for different people.

                                        You're misunderstanding.

                                        The two lines are for the following:

                                        Jack's boot shop = line 1
                                        Jay's column writing ship = line 2

                                        There is no desire to confuse the situation or merge the use of lines 1 and 2 with a totally new purpose for the museum, hence the need for a third DID.

                                        Sorry. So this is a third, new business?

                                        New to having a phone number, yes.

                                        1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller
                                          last edited by

                                          Okay, that makes more sense.

                                          1 Reply Last reply Reply Quote 0
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