Digitalocean vs RentPBX
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They have four DIDs on two POTS lines today?
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@scottalanmiller said:
Why so many DIDs? Is that something they could change?
With an auto attendant, maybe but unlikely.
Currently the museum doesn't have a number at all. The two lines each go to two different people who have entirely separate SMBs, the current numbers have no relation. The third DID would be for the museum itself (one thing pushing them to get a number is a traveling website (don't recall which off the top of my head) removed the museum "because it didn't have a phone number or address listed on file." They had a website listed, which then listed email addresses for contact. This traveling website did give them many visitors and they would like their listing back.
The museum is in a residential area and visitation is by appointment only, this is why there was no address other than the city listed for the location.
They have decided that they don't need to protect the address anymore, and are interested in a pretty much voicemail only option for the museum. Having those voicemails delivered to email so they aren't forgotten.
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@scottalanmiller said:
They have four DIDs on two POTS lines today?
nah, two POTS, two DIDs... this would be giving them a bit of breathing room by going to four lines (simultaneous calls) and three DIDs (SMB 1, SMB 2, Museum)
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That $11/month is INBOUND calling only for a single DID. You still have outbound calling charges.
The classic VoicePulse program is a very bad solution for what you are proposing. Each additional DID is $20 per month.
VoicePulse Five is a similar service to VoIP.ms, just a bit higher in cost.
VoIP.ms is $0.99 per DID per month . Some are as low as $0.80.
e911 is $1.50 per DID per month.Calling is $0.01 per minute. It takes a bit of calling to hit $11 per month with only a single DID and no e911.
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@JaredBusch said:
That $11/month is INBOUND calling only for a single DID. You still have outbound calling charges.
Yep I know, that's why I specifically mentioned the other things (needing 3 DIDs and 800/month outbound)
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@JaredBusch said:
VoIP.ms is $0.99 per DID per month . Some are as low as $0.80.
e911 is $1.50 per DID per month.Calling is $0.01 per minute. It takes a bit of calling to hit $11 per month with only a single DID and no e911.
Awesome, thanks.
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@Dashrender said:
Yep I know, that's why I specifically mentioned the other things (needing 3 DIDs and 800/month outbound)
Outbound 800 is toll free. you only pay for inbound, if you have an 800 #.
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@Dashrender said:
@scottalanmiller said:
They have four DIDs on two POTS lines today?
nah, two POTS, two DIDs... this would be giving them a bit of breathing room by going to four lines (simultaneous calls) and three DIDs (SMB 1, SMB 2, Museum)
Generally the "for cushion" approach is actually to reduce DIDs because DID sprawl can happen so easily and becomes problematic. Any reason they would be looking for more DIDs rather than fewer? There are reasons potentially, of course, but for a normal museum I would expect people to have extensions, not all their own numbers. If I was calling a curator, for example, I would expect to call the museum and select an option or extension, not have to know different numbers for different people.
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@Dashrender said:
nah, two POTS, two DIDs... this would be giving them a bit of breathing room by going to four lines (simultaneous calls) and three DIDs (SMB 1, SMB 2, Museum)
@scottalanmiller said:
Generally the "for cushion" approach is actually to reduce DIDs because DID sprawl can happen so easily and becomes problematic. Any reason they would be looking for more DIDs rather than fewer?
There is no cushion. They need 3 DID and he is planning 3 DID.
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@Dashrender said:
nah, two POTS, two DIDs... this would be giving them a bit of breathing room by going to four lines (simultaneous calls) and three DIDs (SMB 1, SMB 2, Museum)
He said right here that they only need two. The extra one is the cushion, I thought.
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@JaredBusch said:
@Dashrender said:
Yep I know, that's why I specifically mentioned the other things (needing 3 DIDs and 800/month outbound)
Outbound 800 is toll free. you only pay for inbound, if you have an 800 #.
no, not 800 numbers, 800 mins of outbound calling.
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@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
They have four DIDs on two POTS lines today?
nah, two POTS, two DIDs... this would be giving them a bit of breathing room by going to four lines (simultaneous calls) and three DIDs (SMB 1, SMB 2, Museum)
Generally the "for cushion" approach is actually to reduce DIDs because DID sprawl can happen so easily and becomes problematic. Any reason they would be looking for more DIDs rather than fewer? There are reasons potentially, of course, but for a normal museum I would expect people to have extensions, not all their own numbers. If I was calling a curator, for example, I would expect to call the museum and select an option or extension, not have to know different numbers for different people.
You're misunderstanding.
The two lines are for the following:
Jack's boot shop = line 1
Jay's column writing ship = line 2There is no desire to confuse the situation or merge the use of lines 1 and 2 with a totally new purpose for the museum, hence the need for a third DID.
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@Dashrender said:
@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
They have four DIDs on two POTS lines today?
nah, two POTS, two DIDs... this would be giving them a bit of breathing room by going to four lines (simultaneous calls) and three DIDs (SMB 1, SMB 2, Museum)
Generally the "for cushion" approach is actually to reduce DIDs because DID sprawl can happen so easily and becomes problematic. Any reason they would be looking for more DIDs rather than fewer? There are reasons potentially, of course, but for a normal museum I would expect people to have extensions, not all their own numbers. If I was calling a curator, for example, I would expect to call the museum and select an option or extension, not have to know different numbers for different people.
You're misunderstanding.
The two lines are for the following:
Jack's boot shop = line 1
Jay's column writing ship = line 2There is no desire to confuse the situation or merge the use of lines 1 and 2 with a totally new purpose for the museum, hence the need for a third DID.
Sorry. So this is a third, new business?
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@scottalanmiller said:
@Dashrender said:
nah, two POTS, two DIDs... this would be giving them a bit of breathing room by going to four lines (simultaneous calls) and three DIDs (SMB 1, SMB 2, Museum)
He said right here that they only need two. The extra one is the cushion, I thought.
the cushion is in the SIP trunks, moving from being able to make two simultaneous calls to four .
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@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
They have four DIDs on two POTS lines today?
nah, two POTS, two DIDs... this would be giving them a bit of breathing room by going to four lines (simultaneous calls) and three DIDs (SMB 1, SMB 2, Museum)
Generally the "for cushion" approach is actually to reduce DIDs because DID sprawl can happen so easily and becomes problematic. Any reason they would be looking for more DIDs rather than fewer? There are reasons potentially, of course, but for a normal museum I would expect people to have extensions, not all their own numbers. If I was calling a curator, for example, I would expect to call the museum and select an option or extension, not have to know different numbers for different people.
You're misunderstanding.
The two lines are for the following:
Jack's boot shop = line 1
Jay's column writing ship = line 2There is no desire to confuse the situation or merge the use of lines 1 and 2 with a totally new purpose for the museum, hence the need for a third DID.
Sorry. So this is a third, new business?
New to having a phone number, yes.
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Okay, that makes more sense.
