IT Boss who over assumes, and promises everything, yet delivers less than half
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So our backup system is having some issues right now, particularly its full as shit, had a power failure that cause the incremental to fail.
MSP Emails at 5PM last Friday saying "Oh hey this failed". Boss replies "can you call me" (rather than calling our MSP. . . granted he had to get ready for a work trip out of the country but what ever)
Doesn't receive a call back immediately. Text me yesterday and says take one of our Backup drives (standalone single USB LaCie drive, which this is crap because than we'd be eating last weeks backups) and connect it directly to our server oh and "It has to be 4TB".
Well bad new for you boss these and every other external drive we have on site caps out at 2TB, do you want me to run to best buy and pick one up just to cover us. (Granted not what the hardware is built for but new is better than nothing so we can build a new incremental)
Long story short, I'm emailing the MSP and my Boss this morning to get more information on what needs to be done, and haven't heard back, that was about 30 minutes ago.
Great times, just great....
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Sounds like the beginning of an exciting week
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You're definition of exciting is odd.
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Ha ha -
@DustinB3403 said:
Long story short, I'm emailing the MSP and my Boss this morning to get more information on what needs to be done, and haven't heard back, that was about 30 minutes ago.
If they are anyway decent Provider, they should be prompting the Boss every 4 hours at least, they should be offering to ship a new drive to site to take a working backup.
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Yeah that didn't happen we had to go and pick up yet another consumer drive, this one at 4TB.
We're at least taking our backup now.
