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    cannot send email from Postfix to gmail

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    • scottalanmillerS
      scottalanmiller @IT-ADMIN
      last edited by

      @IT-ADMIN said:

      @scottalanmiller said:

      Does this line tell us anything...

      Aug 20 15:59:20 localhost postfix/smtp[13618]: connect to smtp.gmail.com[2a00:1450:400c:c07::6c]:587: Network is unreachable

      Maybe there is a network error here? Test that port with telnet.

      can you explain what do you mean please

      The error suggests that the network cannot connect. There is no reason (yet) to worry about email configurations or security. The error that you have is simply that there is no networking and the two systems are not talking. There is a real chance that the ports are blocked on your network.

      Use telnet and see what happens...

      telnet smtp.google.com 587
      
      1 Reply Last reply Reply Quote 0
      • IT-ADMINI
        IT-ADMIN
        last edited by

        i run that command on my centOS box, it gives this

        222.png

        scottalanmillerS 1 Reply Last reply Reply Quote 0
        • DashrenderD
          Dashrender
          last edited by

          looks like a DNS issue.

          1 Reply Last reply Reply Quote 0
          • IT-ADMINI
            IT-ADMIN
            last edited by

            232323.png

            1 Reply Last reply Reply Quote 0
            • IT-ADMINI
              IT-ADMIN
              last edited by

              i don't think that i have DNS issue cuz google.com was resolved successfully as shown on the above image

              1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @IT-ADMIN
                last edited by

                @IT-ADMIN said:

                i run that command on my centOS box, it gives this

                222.png

                That was easy 🙂

                1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller
                  last edited by

                  You just need to add the DNS servers to the /etc/resolv.conf file.

                  IT-ADMINI 1 Reply Last reply Reply Quote 0
                  • IT-ADMINI
                    IT-ADMIN @scottalanmiller
                    last edited by

                    @scottalanmiller said:

                    You just need to add the DNS servers to the /etc/resolv.conf file.

                    i already add DNS servers (8.8.4.4 and 8.8.8.8) on my centos box, and you can see in the above image i can ping google.com, so there is no issue in my DNS setting

                    JaredBuschJ 1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller
                      last edited by

                      Ping doesn't tell you that. Use nslookup and see what the result of this is...

                      nslookup smtp.google.com
                      
                      1 Reply Last reply Reply Quote 0
                      • JaredBuschJ
                        JaredBusch @IT-ADMIN
                        last edited by

                        @IT-ADMIN said:

                        i already add DNS servers (8.8.4.4 and 8.8.8.8) on my centos box, and you can see in the above image i can ping google.com, so there is no issue in my DNS setting

                        No, smtp.google.com is not google.com. You have a DNS problem.

                        1 Reply Last reply Reply Quote 0
                        • IT-ADMINI
                          IT-ADMIN
                          last edited by

                          111111.png

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • IT-ADMINI
                            IT-ADMIN
                            last edited by

                            what can i understand from the above result ??

                            1 Reply Last reply Reply Quote 0
                            • IT-ADMINI
                              IT-ADMIN
                              last edited by

                              my DNS setting are :

                              2015-08-20_174416.png

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @IT-ADMIN
                                last edited by

                                @IT-ADMIN said:

                                111111.png

                                That means that you can't look up smtp.google.com. Most likely because your DNS is being hijacked. This is why we don't use ping to test DNS.

                                1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @IT-ADMIN
                                  last edited by

                                  @IT-ADMIN said:

                                  my DNS setting are :

                                  2015-08-20_174416.png

                                  We can tell from the nslookup that you hit the right DNS server (8.8.8.8) but what we can't tell is why smtp.google.com does not exist for it. BUT if I look smtp.google.com up from here in Panama, Google DNS tells me that it does not exist either. Are you sure that the name is correct?

                                  JaredBuschJ IT-ADMINI 2 Replies Last reply Reply Quote 1
                                  • JaredBuschJ
                                    JaredBusch @scottalanmiller
                                    last edited by

                                    @scottalanmiller said:

                                    BUT if I look smtp.google.com up from here in Panama, Google DNS tells me that it does not exist either. Are you sure that the name is correct?

                                    Bingo!

                                    1 Reply Last reply Reply Quote 1
                                    • IT-ADMINI
                                      IT-ADMIN @scottalanmiller
                                      last edited by

                                      @scottalanmiller said:

                                      We can tell from the nslookup that you hit the right DNS server (8.8.8.8) but what we can't tell is why smtp.google.com does not exist for it. BUT if I look smtp.google.com up from here in Panama, Google DNS tells me that it does not exist either. Are you sure that the name is correct?

                                      the name of what ???

                                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                                      • JaredBuschJ
                                        JaredBusch
                                        last edited by

                                        https://support.google.com/a/answer/176600?hl=en

                                        1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @IT-ADMIN
                                          last edited by

                                          @IT-ADMIN said:

                                          the name of what ???

                                          The server that you are trying to reach. The only name you have here: smtp.google.com

                                          1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller
                                            last edited by

                                            Google suggests that you use this name: smtp-relay.gmail.com

                                            JaredBuschJ 1 Reply Last reply Reply Quote 0
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