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    cannot send email from Postfix to gmail

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    • DashrenderD
      Dashrender @scottalanmiller
      last edited by

      @scottalanmiller said:

      @Dashrender said:

      Because of posts like this. Of course we could get lucky and things like this might be working better.

      But this is about GMail. Did someone talk about Office 365, which is unrelated to Gmail.

      not in this thread, but I've seen other threads a long time ago talking about these types of problems.

      scottalanmillerS 1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @Dashrender
        last edited by

        @Dashrender said:

        not in this thread, but I've seen other threads a long time ago talking about these types of problems.

        Lots of people having issues sending to plain Exchange too. But you don't get the impression that it doesn't work. You just have to set it up correctly. We do this, so there is no question that it works. And we send out through GMail. So there is no reason for suspicion different than any IT system that could be misconfigured.

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @IT-ADMIN
          last edited by

          @IT-ADMIN said:

          @scottalanmiller said:

          Does this line tell us anything...

          Aug 20 15:59:20 localhost postfix/smtp[13618]: connect to smtp.gmail.com[2a00:1450:400c:c07::6c]:587: Network is unreachable

          Maybe there is a network error here? Test that port with telnet.

          can you explain what do you mean please

          The error suggests that the network cannot connect. There is no reason (yet) to worry about email configurations or security. The error that you have is simply that there is no networking and the two systems are not talking. There is a real chance that the ports are blocked on your network.

          Use telnet and see what happens...

          telnet smtp.google.com 587
          
          1 Reply Last reply Reply Quote 0
          • IT-ADMINI
            IT-ADMIN
            last edited by

            i run that command on my centOS box, it gives this

            222.png

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender
              last edited by

              looks like a DNS issue.

              1 Reply Last reply Reply Quote 0
              • IT-ADMINI
                IT-ADMIN
                last edited by

                232323.png

                1 Reply Last reply Reply Quote 0
                • IT-ADMINI
                  IT-ADMIN
                  last edited by

                  i don't think that i have DNS issue cuz google.com was resolved successfully as shown on the above image

                  1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @IT-ADMIN
                    last edited by

                    @IT-ADMIN said:

                    i run that command on my centOS box, it gives this

                    222.png

                    That was easy 🙂

                    1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller
                      last edited by

                      You just need to add the DNS servers to the /etc/resolv.conf file.

                      IT-ADMINI 1 Reply Last reply Reply Quote 0
                      • IT-ADMINI
                        IT-ADMIN @scottalanmiller
                        last edited by

                        @scottalanmiller said:

                        You just need to add the DNS servers to the /etc/resolv.conf file.

                        i already add DNS servers (8.8.4.4 and 8.8.8.8) on my centos box, and you can see in the above image i can ping google.com, so there is no issue in my DNS setting

                        JaredBuschJ 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller
                          last edited by

                          Ping doesn't tell you that. Use nslookup and see what the result of this is...

                          nslookup smtp.google.com
                          
                          1 Reply Last reply Reply Quote 0
                          • JaredBuschJ
                            JaredBusch @IT-ADMIN
                            last edited by

                            @IT-ADMIN said:

                            i already add DNS servers (8.8.4.4 and 8.8.8.8) on my centos box, and you can see in the above image i can ping google.com, so there is no issue in my DNS setting

                            No, smtp.google.com is not google.com. You have a DNS problem.

                            1 Reply Last reply Reply Quote 0
                            • IT-ADMINI
                              IT-ADMIN
                              last edited by

                              111111.png

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • IT-ADMINI
                                IT-ADMIN
                                last edited by

                                what can i understand from the above result ??

                                1 Reply Last reply Reply Quote 0
                                • IT-ADMINI
                                  IT-ADMIN
                                  last edited by

                                  my DNS setting are :

                                  2015-08-20_174416.png

                                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @IT-ADMIN
                                    last edited by

                                    @IT-ADMIN said:

                                    111111.png

                                    That means that you can't look up smtp.google.com. Most likely because your DNS is being hijacked. This is why we don't use ping to test DNS.

                                    1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @IT-ADMIN
                                      last edited by

                                      @IT-ADMIN said:

                                      my DNS setting are :

                                      2015-08-20_174416.png

                                      We can tell from the nslookup that you hit the right DNS server (8.8.8.8) but what we can't tell is why smtp.google.com does not exist for it. BUT if I look smtp.google.com up from here in Panama, Google DNS tells me that it does not exist either. Are you sure that the name is correct?

                                      JaredBuschJ IT-ADMINI 2 Replies Last reply Reply Quote 1
                                      • JaredBuschJ
                                        JaredBusch @scottalanmiller
                                        last edited by

                                        @scottalanmiller said:

                                        BUT if I look smtp.google.com up from here in Panama, Google DNS tells me that it does not exist either. Are you sure that the name is correct?

                                        Bingo!

                                        1 Reply Last reply Reply Quote 1
                                        • IT-ADMINI
                                          IT-ADMIN @scottalanmiller
                                          last edited by

                                          @scottalanmiller said:

                                          We can tell from the nslookup that you hit the right DNS server (8.8.8.8) but what we can't tell is why smtp.google.com does not exist for it. BUT if I look smtp.google.com up from here in Panama, Google DNS tells me that it does not exist either. Are you sure that the name is correct?

                                          the name of what ???

                                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                                          • JaredBuschJ
                                            JaredBusch
                                            last edited by

                                            https://support.google.com/a/answer/176600?hl=en

                                            1 Reply Last reply Reply Quote 0
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