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    who had used webphone in freePBX

    Scheduled Pinned Locked Moved IT Discussion
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    • scottalanmillerS
      scottalanmiller @IT-ADMIN
      last edited by

      @IT-ADMIN said:

      actually i need to know whether freePBX accepte webphone as an outside line or only accept the traditional lines (PSTN, PRI, VOIP trunk)

      FreePBX has no limitations. It will treat it however you want.

      1 Reply Last reply Reply Quote 0
      • IT-ADMINI
        IT-ADMIN
        last edited by

        but how??, this is the problem, i think it is difficult and require a solid CLI asterisk background

        scottalanmillerS 1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @IT-ADMIN
          last edited by

          @IT-ADMIN said:

          but how??, this is the problem, i think it is difficult and require a solid CLI asterisk background

          That could be. FreePBX might not expose that functionality.

          1 Reply Last reply Reply Quote 0
          • DashrenderD
            Dashrender
            last edited by

            And you'll need to expose your PBX to the internet to make this work.

            scottalanmillerS IT-ADMINI 2 Replies Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @Dashrender
              last edited by

              @Dashrender said:

              And you'll need to expose your PBX to the internet to make this work.

              Yes, for sure.

              1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @IT-ADMIN
                last edited by

                @IT-ADMIN said:

                @IT-ADMIN said:

                http://www.ozekiphone.com/voip-how-to-add-a-webphone-to-your-website-with-ozeki-xe-pbx-724.html

                like this one : http://www.ozekiphone.com/voip-how-to-add-a-webphone-to-your-website-with-ozeki-xe-pbx-724.html

                I don't see a web phone available there. Can you use their web phone product without their PBX?

                DashrenderD IT-ADMINI 2 Replies Last reply Reply Quote 0
                • IT-ADMINI
                  IT-ADMIN @Dashrender
                  last edited by IT-ADMIN

                  @Dashrender said:

                  And you'll need to expose your PBX to the internet to make this work.

                  not necessarily, a port forward will do the job without exposing you PBX with a public ip

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • DashrenderD
                    Dashrender @scottalanmiller
                    last edited by

                    @scottalanmiller said:

                    @IT-ADMIN said:

                    @IT-ADMIN said:

                    http://www.ozekiphone.com/voip-how-to-add-a-webphone-to-your-website-with-ozeki-xe-pbx-724.html

                    like this one : http://www.ozekiphone.com/voip-how-to-add-a-webphone-to-your-website-with-ozeki-xe-pbx-724.html

                    I don't see a web phone available there. Can you use their web phone product without their PBX?

                    That's probably the problem the OP is running into. Can't seem to make it work directly - which it's probably not meant to.

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                    • IT-ADMINI
                      IT-ADMIN @scottalanmiller
                      last edited by

                      @scottalanmiller said:

                      @IT-ADMIN said:

                      @IT-ADMIN said:

                      http://www.ozekiphone.com/voip-how-to-add-a-webphone-to-your-website-with-ozeki-xe-pbx-724.html

                      like this one : http://www.ozekiphone.com/voip-how-to-add-a-webphone-to-your-website-with-ozeki-xe-pbx-724.html

                      I don't see a web phone available there. Can you use their web phone product without their PBX?

                      as far as i'm concerned you cannot,
                      but really it a very very good feature that allows you to increase your incoming phone calls and bring new costumers

                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @IT-ADMIN
                        last edited by

                        @IT-ADMIN said:

                        @Dashrender said:

                        And you'll need to expose your PBX to the internet to make this work.

                        not necessarily, a port forward will do the job without exposing you PBX with a public ip

                        Still exposed, but not fully. Better than nothing.

                        DashrenderD 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @IT-ADMIN
                          last edited by

                          @IT-ADMIN said:

                          @scottalanmiller said:

                          @IT-ADMIN said:

                          @IT-ADMIN said:

                          http://www.ozekiphone.com/voip-how-to-add-a-webphone-to-your-website-with-ozeki-xe-pbx-724.html

                          like this one : http://www.ozekiphone.com/voip-how-to-add-a-webphone-to-your-website-with-ozeki-xe-pbx-724.html

                          I don't see a web phone available there. Can you use their web phone product without their PBX?

                          as far as i'm concerned you cannot,
                          but really it a very very good feature that allows you to increase your incoming phone calls and bring new costumers

                          It's a great feature. But it is separate from the PBX code. You just have to go find a web phone that you like and use that. No reason to have it connected with the PBX itself.

                          1 Reply Last reply Reply Quote 0
                          • DashrenderD
                            Dashrender @scottalanmiller
                            last edited by

                            @scottalanmiller said:

                            @IT-ADMIN said:

                            @Dashrender said:

                            And you'll need to expose your PBX to the internet to make this work.

                            not necessarily, a port forward will do the job without exposing you PBX with a public ip

                            Still exposed, but not fully. Better than nothing.

                            I'm not sure how this is different? OK it's a bit different, and it's exactly how I would expect nearly anyone to set it up, only opening the required ports to the outside.

                            IT-ADMINI 1 Reply Last reply Reply Quote 0
                            • IT-ADMINI
                              IT-ADMIN
                              last edited by

                              i think if you use a simple webphone (without being associated with any PBX) you will not be able to route the call to a hard phone, it will be kind of a skype call which is not practical in our business at all, the agent must answers calls with a hard phone

                              1 Reply Last reply Reply Quote 0
                              • IT-ADMINI
                                IT-ADMIN @Dashrender
                                last edited by

                                @Dashrender said:

                                @scottalanmiller said:

                                @IT-ADMIN said:

                                @Dashrender said:

                                And you'll need to expose your PBX to the internet to make this work.

                                not necessarily, a port forward will do the job without exposing you PBX with a public ip

                                Still exposed, but not fully. Better than nothing.

                                I'm not sure how this is different? OK it's a bit different, and it's exactly how I would expect nearly anyone to set it up, only opening the required ports to the outside.

                                yes but there is a difference between giving your PBX a public ip or put it in the DMZ and port forward

                                DashrenderD 1 Reply Last reply Reply Quote 0
                                • DashrenderD
                                  Dashrender
                                  last edited by

                                  Skype can be answered with a traditional phone, at least consumer based ones. I'd be surprised if there wasn't a module for some PBX (maybe not FreePBX) to accept Skype calls.

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                                  • IT-ADMINI
                                    IT-ADMIN
                                    last edited by

                                    port forward is more secure than exposing your entire PBX to the cloud

                                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                                    • DashrenderD
                                      Dashrender @IT-ADMIN
                                      last edited by

                                      @IT-ADMIN said:

                                      @Dashrender said:

                                      @scottalanmiller said:

                                      @IT-ADMIN said:

                                      @Dashrender said:

                                      And you'll need to expose your PBX to the internet to make this work.

                                      not necessarily, a port forward will do the job without exposing you PBX with a public ip

                                      Still exposed, but not fully. Better than nothing.

                                      I'm not sure how this is different? OK it's a bit different, and it's exactly how I would expect nearly anyone to set it up, only opening the required ports to the outside.

                                      yes but there is a difference between giving your PBX a public ip or put it in the DMZ and port forward

                                      Sure, but I also didn't say to give it a public IP, I said that you'd need to expose it to the internet - which you do through a DMZ NAT Port setup as well as by giving a public IP. 🙂

                                      IT-ADMINI 1 Reply Last reply Reply Quote 0
                                      • IT-ADMINI
                                        IT-ADMIN @Dashrender
                                        last edited by

                                        @Dashrender said:

                                        Sure, but I also didn't say to give it a public IP, I said that you'd need to expose it to the internet - which you do through a DMZ NAT Port setup as well as by giving a public IP. 🙂

                                        sure i understand what you mean, i just get scared by the term exposing lol, i prefer using the term port forward for security reason 🙂

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                                        • scottalanmillerS
                                          scottalanmiller @IT-ADMIN
                                          last edited by

                                          @IT-ADMIN said:

                                          port forward is more secure than exposing your entire PBX to the cloud

                                          Very true

                                          JaredBuschJ 1 Reply Last reply Reply Quote 0
                                          • JaredBuschJ
                                            JaredBusch @scottalanmiller
                                            last edited by JaredBusch

                                            @scottalanmiller said:

                                            @IT-ADMIN said:

                                            port forward is more secure than exposing your entire PBX to the cloud

                                            Very true

                                            And also completely irrelevant. Because to make this work you are port forwarding the ports for a device to register to your PBX. This is a huge attack vector and not something you ever want to do without very solid IP restrictions IMO.

                                            DashrenderD 1 Reply Last reply Reply Quote 0
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