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    cannot access gmail when bypassing proxy server (sometimes not always !!!!????)

    Scheduled Pinned Locked Moved IT Discussion
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    • IT-ADMINI
      IT-ADMIN
      last edited by

      but if use only host file, sure there will be some users who will manage to access those blocked website, i think it is not a reliable solution, isn't it???

      scottalanmillerS 1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @IT-ADMIN
        last edited by

        @IT-ADMIN said:

        but if use only host file, sure there will be some users who will manage to access those blocked website, i think it is not a reliable solution, isn't it???

        Can't the work around by using HTTPS now?

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller
          last edited by

          It's easier to work around all this than it is to not because you can make an external hairpin to bypass pretty much any proxy. Even billion dollar international firms can't really get around that easily.

          1 Reply Last reply Reply Quote 0
          • C
            Carnival Boy
            last edited by

            I used to use Squid, but now use Trend Micro Worry-Free Business Security installed on all my clients. This handles antivirus and web protection, and the GUI makes it very easy to block specific websites or categories of websites. I haven't implemented any Active Directory integration, which is limiting, but I'm not sure how easy that is with Squid either?

            I'm also trialling GFI Webmonitor, which offers a similar service but is cloud based, and therefore easier to manage our home workers.

            But I used to like the Squid logs for investigating what users were up to at any given point in time. Neither Trend or GFI provides that functionality. So I may go back to Squid.

            1 Reply Last reply Reply Quote 0
            • IT-ADMINI
              IT-ADMIN
              last edited by

              what about this temporarily nature of this problem, anyone can guess with me how this occur only sometimes ????!!!!!

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              • IT-ADMINI
                IT-ADMIN
                last edited by

                can this have any explanation ?????

                1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller
                  last edited by

                  I think we need a network map to understand exactly how things are flowing through the existing proxy.

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                  • IT-ADMINI
                    IT-ADMIN
                    last edited by

                    ok, i will make a simple network map to make thing more clear

                    thank you very much

                    1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller
                      last edited by

                      Thanks.

                      1 Reply Last reply Reply Quote 0
                      • IT-ADMINI
                        IT-ADMIN
                        last edited by

                        ok, my network map is the following, if someone can guess with me why this problem happen only sometimes,

                        map.JPG

                        thank you so much fir any clarification ...

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                        • scottalanmillerS
                          scottalanmiller
                          last edited by

                          Thanks, that helps a lot.

                          1 Reply Last reply Reply Quote 0
                          • IT-ADMINI
                            IT-ADMIN
                            last edited by

                            hopefully someone give me an explanation why this problem occur

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                            • scottalanmillerS
                              scottalanmiller
                              last edited by

                              We're wracking our brains on this but it is very odd, which, of course, is why you are having the issue 🙂

                              My only guess is that it has to do with the transparent proxy situation. The proxy is in line for all traffic, so it might be somehow interfering in an unpredictable way, but I cannot determine how.

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                              • IT-ADMINI
                                IT-ADMIN
                                last edited by

                                hhhh
                                tell my Mr Scott, did you ever face such situation when you find yourself unable to explain the cause of a problem, you can imagine how it is embarrassing, especially in the business environment, when your manager tell you : why you didn't find a solution for this problem, lol

                                scottalanmillerS 1 Reply Last reply Reply Quote 0
                                • IT-ADMINI
                                  IT-ADMIN
                                  last edited by

                                  but i think only people like me who lack strong experience who face this problem

                                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @IT-ADMIN
                                    last edited by

                                    @IT-ADMIN said:

                                    but i think only people like me who lack strong experience who face this problem

                                    Everyone does. The real difference with experience, I think, is recognizing when troubleshooting something complex is not a good use of time and working around it or approaching it differently helps. Of course, with experience, your troubleshooting will improve so you solve a higher percentage of challenges, but the challenges tend to get harder too.

                                    In your case, I recommend working around, at least temporarily so that you can make the business happy and deal with finding an "ideal" solution when time allows.

                                    1 Reply Last reply Reply Quote 1
                                    • scottalanmillerS
                                      scottalanmiller @IT-ADMIN
                                      last edited by

                                      @IT-ADMIN said:

                                      hhhh
                                      tell my Mr Scott, did you ever face such situation when you find yourself unable to explain the cause of a problem, you can imagine how it is embarrassing, especially in the business environment, when your manager tell you : why you didn't find a solution for this problem, lol

                                      Yes, all the time. It's the nature of such a complex business. IT systems have so many moving parts and so many of them (millions, literally) over which we have no direct control. There is no way for the IT department to have total control, it's just not possible. Sometimes things cannot be solved in any reasonable way.

                                      1 Reply Last reply Reply Quote 1
                                      • IT-ADMINI
                                        IT-ADMIN
                                        last edited by

                                        thank you very much for you consolidation

                                        1 Reply Last reply Reply Quote 0
                                        • NaraN
                                          Nara
                                          last edited by

                                          Sorry, but I've been away for a while. Are you still working on figuring out the issue, or did you move on to another product?

                                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @Nara
                                            last edited by

                                            @Nara said:

                                            Sorry, but I've been away for a while. Are you still working on figuring out the issue, or did you move on to another product?

                                            Did you manage to reset your password?

                                            NaraN 1 Reply Last reply Reply Quote 0
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