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    Internet Provider Change At Work

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    • garak0410G
      garak0410
      last edited by

      We need faster internet at the office. We are located in such an area in town that everything has to be brought to us. They had to re-route city water to us 20 years ago when we opened.

      We are currently on Dual T1's at 6Meg speed. It is through our phone provider and the internet alone is $780 a month. Our phones use the same T1 lines.

      I checked with the cable internet provider in town. After an investment of $4000 to get the coax here, it is only $79 a month for 50Meg. (we can get higher too for up to $150 a month)...

      My question is...does this sound right? Seems like a crazy drop in price (and it is unlimited)...I wonder the minimum speed we need for our phones on the T1 lines.

      1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller
        last edited by

        Yes, that sounds right. Nothing at all crazy about it. You've been using 20 year old "they are trapped and we can charge anything that we want" technology. You are literally using lines that were slow when I was looking at ADSL in 2000. So the change in price to modern pricing only seems odd because you are jumping almost two decades in technology time.

        1 Reply Last reply Reply Quote 0
        • coliverC
          coliver
          last edited by

          That sounds right... they want $20,000 with a 10 year contract to get Coax to us. We were only thinking about this as a backup line in the event our primary went down.

          1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller
            last edited by

            T1 is 1.544 Mb/s. So you have 3.088 Mb/s total right now. A phone uses a maximum of 100Kb/s and generally far less.

            What are you wondering about? It's kind of like asking if Lake Ontario has enough water for you to take a shower.

            garak0410G 1 Reply Last reply Reply Quote 1
            • scottalanmillerS
              scottalanmiller
              last edited by

              Your current T1 is not using SIP, I'm sure, and therefore not using bandwidth at all for the phones but putting it over a PRI. Effectively, while not using bandwidth, your current bandwidth decreases by 64Kb/s for each phone "line" in use.

              1 Reply Last reply Reply Quote 0
              • garak0410G
                garak0410
                last edited by

                Then I'm going to try to convince the company on this $4000 investment and see what the minimum is needed for our phones.

                1 Reply Last reply Reply Quote 0
                • garak0410G
                  garak0410 @scottalanmiller
                  last edited by

                  @scottalanmiller said:

                  T1 is 1.544 Mb/s. So you have 3.088 Mb/s total right now. A phone uses a maximum of 100Kb/s and generally far less.

                  What are you wondering about? It's kind of like asking if Lake Ontario has enough water for you to take a shower.

                  Just making sure this seemed normal (the deep differences in prices)...

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @garak0410
                    last edited by

                    @garak0410 said:

                    @scottalanmiller said:

                    T1 is 1.544 Mb/s. So you have 3.088 Mb/s total right now. A phone uses a maximum of 100Kb/s and generally far less.

                    What are you wondering about? It's kind of like asking if Lake Ontario has enough water for you to take a shower.

                    Just making sure this seemed normal (the deep differences in prices)...

                    Yes, your T1 provider is laughing all the way to the bank.

                    1 Reply Last reply Reply Quote 0
                    • ?
                      A Former User
                      last edited by

                      Coax is cheap. (or more likely triax for distribution) but I'd see if you ca. Push back some and get them to do it for free!

                      1 Reply Last reply Reply Quote 1
                      • scottalanmillerS
                        scottalanmiller
                        last edited by

                        Or at least for a big discount.

                        DashrenderD 1 Reply Last reply Reply Quote 0
                        • NetworkNerdN
                          NetworkNerd
                          last edited by

                          My guess is you have 50 Mbps download but a max of 5 Mbps upload. We actually looked at ATT U-verse for one of our locations, but all they could offer was either 512 Kbps upload or 1 Mbps. That's a no-go for VOIP based on the location in question, so we went with Charter Business and got 50/5, which is much better.

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @NetworkNerd
                            last edited by

                            @NetworkNerd said:

                            My guess is you have 50 Mbps download but a max of 5 Mbps upload. We actually looked at ATT U-verse for one of our locations, but all they could offer was either 512 Kbps upload or 1 Mbps. That's a no-go for VOIP based on the location in question, so we went with Charter Business and got 50/5, which is much better.

                            1Mb/s up is really, really rare these days. How AT&T and limited to that is beyond me. That had to be some whacky DSL service.

                            gjacobseG JaredBuschJ 2 Replies Last reply Reply Quote 0
                            • gjacobseG
                              gjacobse @scottalanmiller
                              last edited by

                              @scottalanmiller said:

                              @NetworkNerd said:

                              My guess is you have 50 Mbps download but a max of 5 Mbps upload. We actually looked at ATT U-verse for one of our locations, but all they could offer was either 512 Kbps upload or 1 Mbps. That's a no-go for VOIP based on the location in question, so we went with Charter Business and got 50/5, which is much better.

                              1Mb/s up is really, really rare these days. How AT&T and limited to that is beyond me. That had to be some whacky DSL service.

                              Could be due to rural areas. Here in Central Kentucky if you are in the primary radius of a 'large' town or city you can get decent speeds. But in more remote areas,.. you'll be lucky to have just ONE provider. At least that was my experience a year ago.

                              scottalanmillerS coliverC 2 Replies Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @gjacobse
                                last edited by

                                @g.jacobse said:

                                @scottalanmiller said:

                                @NetworkNerd said:

                                My guess is you have 50 Mbps download but a max of 5 Mbps upload. We actually looked at ATT U-verse for one of our locations, but all they could offer was either 512 Kbps upload or 1 Mbps. That's a no-go for VOIP based on the location in question, so we went with Charter Business and got 50/5, which is much better.

                                1Mb/s up is really, really rare these days. How AT&T and limited to that is beyond me. That had to be some whacky DSL service.

                                Could be due to rural areas. Here in Central Kentucky if you are in the primary radius of a 'large' town or city you can get decent speeds. But in more remote areas,.. you'll be lucky to have just ONE provider. At least that was my experience a year ago.

                                @NetworkNerd is in the middle of Dallas, the fourth largest metro in the US!

                                gjacobseG 1 Reply Last reply Reply Quote 0
                                • gjacobseG
                                  gjacobse @scottalanmiller
                                  last edited by

                                  @scottalanmiller said:

                                  @g.jacobse said:

                                  @scottalanmiller said:

                                  @NetworkNerd said:

                                  My guess is you have 50 Mbps download but a max of 5 Mbps upload. We actually looked at ATT U-verse for one of our locations, but all they could offer was either 512 Kbps upload or 1 Mbps. That's a no-go for VOIP based on the location in question, so we went with Charter Business and got 50/5, which is much better.

                                  1Mb/s up is really, really rare these days. How AT&T and limited to that is beyond me. That had to be some whacky DSL service.

                                  Could be due to rural areas. Here in Central Kentucky if you are in the primary radius of a 'large' town or city you can get decent speeds. But in more remote areas,.. you'll be lucky to have just ONE provider. At least that was my experience a year ago.

                                  @NetworkNerd is in the middle of Dallas, the fourth largest metro in the US!

                                  Well then... seems like an island of sorts. But doesn't explain the lack of available service.

                                  1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller
                                    last edited by

                                    AT&T might explain the service issues.

                                    1 Reply Last reply Reply Quote 0
                                    • coliverC
                                      coliver @gjacobse
                                      last edited by

                                      @g.jacobse said:

                                      @scottalanmiller said:

                                      @NetworkNerd said:

                                      My guess is you have 50 Mbps download but a max of 5 Mbps upload. We actually looked at ATT U-verse for one of our locations, but all they could offer was either 512 Kbps upload or 1 Mbps. That's a no-go for VOIP based on the location in question, so we went with Charter Business and got 50/5, which is much better.

                                      1Mb/s up is really, really rare these days. How AT&T and limited to that is beyond me. That had to be some whacky DSL service.

                                      Could be due to rural areas. Here in Central Kentucky if you are in the primary radius of a 'large' town or city you can get decent speeds. But in more remote areas,.. you'll be lucky to have just ONE provider. At least that was my experience a year ago.

                                      We have these issues for the most part with DSL. The majority of properties in my area, very rural upstate NY, only has options for 5mbps down / 768kbps up. Only recently do some have access to broadband speeds from local companies or Time Warner.

                                      1 Reply Last reply Reply Quote 0
                                      • Minion QueenM
                                        Minion Queen Banned
                                        last edited by

                                        We just finally got 50/5 2 years ago from TWC. That is the best we can get period. We do have the option to get a frontiernet connection but that is like 30/1 or something like that.

                                        coliverC scottalanmillerS 2 Replies Last reply Reply Quote 0
                                        • coliverC
                                          coliver @Minion Queen
                                          last edited by

                                          @Minion-Queen said:

                                          We just finally got 50/5 2 years ago from TWC. That is the best we can get period. We do have the option to get a frontiernet connection but that is like 30/1 or something like that.

                                          The 50/5 is the max we are offered from TWC as well.

                                          We aren't that far from major cities either... 2 hours from Albany, 1 hour from Binghamton, 4 hours from NYC.

                                          1 Reply Last reply Reply Quote 0
                                          • Minion QueenM
                                            Minion Queen Banned
                                            last edited by

                                            Yeah I am only 45 minutes from both Rochester and Buffalo but... well you get what you can.

                                            1 Reply Last reply Reply Quote 0
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