Outlook 2013 and Delivery Options
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If you compose an email in Outlook 2013 you can click on Options and change the Delivery Options to say Have replies sent to "insert email address" manually.
I would like to know how to change the default to something else. Is this possible?
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It would appear so. It's not a feature I have used as of yet,.. but see below:
I could select any internal staff, or enter an external recipient.
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sorry, to be clear, I know where that is...and I have to remember to go there each time I send an email. I am looking to set it one time or have a nag to change it before sending an email.
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@technobabble
Ah - okay. I believe I understand now.Is this a case of having TWO email accounts, but want to have the reply go to the same one regardless?
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Pretty much...I try to send all replies to Zendesk, my support ticket platform, but sometimes I click send too fast!
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Can't you set the default account when you have two accounts listed?
Though I'm guessing the reply by default just uses the account the email was received on.
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Not sure if this will help or answer your question....
Macro:
Building a macro might do what you need.Template
Template with settings to the address and signature -
@Dashrender said:
Can't you set the default account when you have two accounts listed?
Though I'm guessing the reply by default just uses the account the email was received on.
The reply to email is an email address that is provided by Zendesk which cannot be used in Outlook as an account email.
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@technobabble said:
@Dashrender said:
Can't you set the default account when you have two accounts listed?
Though I'm guessing the reply by default just uses the account the email was received on.
The reply to email is an email address that is provided by Zendesk which cannot be used in Outlook as an account email.
Why not? Sure you'll get errors when you try to connect to it, but that would get it added to the list. lol - ok probably not a solution you really want.
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@g.jacobse I'll have to look into that.
