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    Hosted phone solutions

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    • ?
      A Former User @scottalanmiller
      last edited by

      @scottalanmiller said:

      I've not found a fiber provider that beats Optimum cable for latency yet.

      You've dealt with crappy fiber providers then. Hurricane Electric is one of the best.

      scottalanmillerS 1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @A Former User
        last edited by

        @thecreativeone91 said:

        @scottalanmiller said:

        I've not found a fiber provider that beats Optimum cable for latency yet.

        You've dealt with crappy fiber providers then. Hurricane Electric is one of the best.

        Is HE under 4ms latency and under $50/mo?

        ? 1 Reply Last reply Reply Quote 0
        • ?
          A Former User @scottalanmiller
          last edited by

          @scottalanmiller said:

          @thecreativeone91 said:

          @scottalanmiller said:

          I've not found a fiber provider that beats Optimum cable for latency yet.

          You've dealt with crappy fiber providers then. Hurricane Electric is one of the best.

          Is HE under 4ms latency and under $50/mo?

          My home connection isn't even under $50 a month. You are comparing apples to oranges. The connections serve way to different people. Sure if you are talking about the tiny SMB shop go for the $50 connection. But when you get into large scales it doesn't meet the need. You tend to assume everyone is very tiny expect for where you are.

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          • ?
            A Former User
            last edited by

            uh oh derail in progress.

            1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender
              last edited by

              Latency is definitely important for a hosted solution. But I can't afford to pay $1000's a month for it, and I don't have to when I can get something that's legacy for $540/m for a PRI.

              scottalanmillerS 1 Reply Last reply Reply Quote 0
              • DashrenderD
                Dashrender
                last edited by

                Heck, even going with the dreaded dedicated provider circuit from my telephony provider goes from $540/month to $240 if I move to SIP trunks, and that gives me a dedicated circuit from them to me a la PRI. latency issues would be completely on them.

                scottalanmillerS ? 2 Replies Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @Dashrender
                  last edited by

                  @Dashrender said:

                  Heck, even going with the dreaded dedicated provider circuit from my telephony provider goes from $540/month to $240 if I move to SIP trunks, and that gives me a dedicated circuit from them to me a la PRI. latency issues would be completely on them.

                  Remember, an SLA protects the vendor, not you. Sure, you can blame them when you can't make a call. But it is you not making calls anymore. You have to weight the benefits of blame for blame's sake versus actually staying in business.

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                  • ?
                    A Former User @Dashrender
                    last edited by

                    @Dashrender said:

                    Heck, even going with the dreaded dedicated provider circuit from my telephony provider goes from $540/month to $240 if I move to SIP trunks, and that gives me a dedicated circuit from them to me a la PRI. latency issues would be completely on them.

                    But may not be fixed. A PRI in many cases is feed via a SIP trunk. Many people think PRI's are more reliable but they really aren't.

                    scottalanmillerS 1 Reply Last reply Reply Quote 1
                    • scottalanmillerS
                      scottalanmiller @Dashrender
                      last edited by

                      @Dashrender said:

                      Latency is definitely important for a hosted solution. But I can't afford to pay $1000's a month for it, and I don't have to when I can get something that's legacy for $540/m for a PRI.

                      Best hosted solutions with the lowest latency are also near the cheapest. If you pay over $40/mo total you are at the best possible latency numbers. No one, anywhere, can touch Amazon, Azure, Rackspace and similar latency.

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                      • scottalanmillerS
                        scottalanmiller @A Former User
                        last edited by

                        @thecreativeone91 said:

                        But may not be fixed. A PRI in many cases is feed via a SIP trunk. Many people think PRI's are more reliable but they really aren't.

                        PRI = no reliability, and no flexibility to deal with issues when they arise. Vendor lock in to the extreme.

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                        • DashrenderD
                          Dashrender
                          last edited by

                          Sure, Amazon, etc might have very low latency - but they don't control your endpoint, and that is probably just as important if not more so!

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @Dashrender
                            last edited by

                            @Dashrender said:

                            Sure, Amazon, etc might have very low latency - but they don't control your endpoint, and that is probably just as important if not more so!

                            Yes, your endpoint is a big deal. But Amazon has very low latency to nearly any carrier. They peer with everyone. So in a way, they almost do. Go ping Amazon and see what your latency is.

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