Hosted phone solutions
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@thecreativeone91 said:
Fiber connections have serve me way better than Cable/DSL connections. I usually have done a Fiber connection + a 10Meg DSL for backup. There's much less latency on fiber and the reliability has been much better. If you don't have many people in the office I wouldn't worry about having the fiber though but, when you have a lot the latency becomes a bigger deal.
I've not found a fiber provider that beats Optimum cable for latency yet.
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Toward my goal, I've purchased a Dev3 box from C@C. put CentOS 6.5 on it and installed FreePBX on it. I'll get a few phones attached yet this afternoon, and look to pick a few SIP trunks from voip.ms today or tomorrow.
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@scottalanmiller said:
I've not found a fiber provider that beats Optimum cable for latency yet.
You've dealt with crappy fiber providers then. Hurricane Electric is one of the best.
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@thecreativeone91 said:
@scottalanmiller said:
I've not found a fiber provider that beats Optimum cable for latency yet.
You've dealt with crappy fiber providers then. Hurricane Electric is one of the best.
Is HE under 4ms latency and under $50/mo?
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@scottalanmiller said:
@thecreativeone91 said:
@scottalanmiller said:
I've not found a fiber provider that beats Optimum cable for latency yet.
You've dealt with crappy fiber providers then. Hurricane Electric is one of the best.
Is HE under 4ms latency and under $50/mo?
My home connection isn't even under $50 a month. You are comparing apples to oranges. The connections serve way to different people. Sure if you are talking about the tiny SMB shop go for the $50 connection. But when you get into large scales it doesn't meet the need. You tend to assume everyone is very tiny expect for where you are.
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uh oh derail in progress.
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Latency is definitely important for a hosted solution. But I can't afford to pay $1000's a month for it, and I don't have to when I can get something that's legacy for $540/m for a PRI.
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Heck, even going with the dreaded dedicated provider circuit from my telephony provider goes from $540/month to $240 if I move to SIP trunks, and that gives me a dedicated circuit from them to me a la PRI. latency issues would be completely on them.
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@Dashrender said:
Heck, even going with the dreaded dedicated provider circuit from my telephony provider goes from $540/month to $240 if I move to SIP trunks, and that gives me a dedicated circuit from them to me a la PRI. latency issues would be completely on them.
Remember, an SLA protects the vendor, not you. Sure, you can blame them when you can't make a call. But it is you not making calls anymore. You have to weight the benefits of blame for blame's sake versus actually staying in business.
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@Dashrender said:
Heck, even going with the dreaded dedicated provider circuit from my telephony provider goes from $540/month to $240 if I move to SIP trunks, and that gives me a dedicated circuit from them to me a la PRI. latency issues would be completely on them.
But may not be fixed. A PRI in many cases is feed via a SIP trunk. Many people think PRI's are more reliable but they really aren't.
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@Dashrender said:
Latency is definitely important for a hosted solution. But I can't afford to pay $1000's a month for it, and I don't have to when I can get something that's legacy for $540/m for a PRI.
Best hosted solutions with the lowest latency are also near the cheapest. If you pay over $40/mo total you are at the best possible latency numbers. No one, anywhere, can touch Amazon, Azure, Rackspace and similar latency.
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@thecreativeone91 said:
But may not be fixed. A PRI in many cases is feed via a SIP trunk. Many people think PRI's are more reliable but they really aren't.
PRI = no reliability, and no flexibility to deal with issues when they arise. Vendor lock in to the extreme.
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Sure, Amazon, etc might have very low latency - but they don't control your endpoint, and that is probably just as important if not more so!
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@Dashrender said:
Sure, Amazon, etc might have very low latency - but they don't control your endpoint, and that is probably just as important if not more so!
Yes, your endpoint is a big deal. But Amazon has very low latency to nearly any carrier. They peer with everyone. So in a way, they almost do. Go ping Amazon and see what your latency is.
