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    Hosted phone solutions

    Scheduled Pinned Locked Moved IT Discussion
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    • scottalanmillerS
      scottalanmiller @A Former User
      last edited by

      @thecreativeone91 said:

      @scottalanmiller said:

      I've not found a fiber provider that beats Optimum cable for latency yet.

      You've dealt with crappy fiber providers then. Hurricane Electric is one of the best.

      Is HE under 4ms latency and under $50/mo?

      ? 1 Reply Last reply Reply Quote 0
      • ?
        A Former User @scottalanmiller
        last edited by

        @scottalanmiller said:

        @thecreativeone91 said:

        @scottalanmiller said:

        I've not found a fiber provider that beats Optimum cable for latency yet.

        You've dealt with crappy fiber providers then. Hurricane Electric is one of the best.

        Is HE under 4ms latency and under $50/mo?

        My home connection isn't even under $50 a month. You are comparing apples to oranges. The connections serve way to different people. Sure if you are talking about the tiny SMB shop go for the $50 connection. But when you get into large scales it doesn't meet the need. You tend to assume everyone is very tiny expect for where you are.

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        • ?
          A Former User
          last edited by

          uh oh derail in progress.

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          • DashrenderD
            Dashrender
            last edited by

            Latency is definitely important for a hosted solution. But I can't afford to pay $1000's a month for it, and I don't have to when I can get something that's legacy for $540/m for a PRI.

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender
              last edited by

              Heck, even going with the dreaded dedicated provider circuit from my telephony provider goes from $540/month to $240 if I move to SIP trunks, and that gives me a dedicated circuit from them to me a la PRI. latency issues would be completely on them.

              scottalanmillerS ? 2 Replies Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @Dashrender
                last edited by

                @Dashrender said:

                Heck, even going with the dreaded dedicated provider circuit from my telephony provider goes from $540/month to $240 if I move to SIP trunks, and that gives me a dedicated circuit from them to me a la PRI. latency issues would be completely on them.

                Remember, an SLA protects the vendor, not you. Sure, you can blame them when you can't make a call. But it is you not making calls anymore. You have to weight the benefits of blame for blame's sake versus actually staying in business.

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                • ?
                  A Former User @Dashrender
                  last edited by

                  @Dashrender said:

                  Heck, even going with the dreaded dedicated provider circuit from my telephony provider goes from $540/month to $240 if I move to SIP trunks, and that gives me a dedicated circuit from them to me a la PRI. latency issues would be completely on them.

                  But may not be fixed. A PRI in many cases is feed via a SIP trunk. Many people think PRI's are more reliable but they really aren't.

                  scottalanmillerS 1 Reply Last reply Reply Quote 1
                  • scottalanmillerS
                    scottalanmiller @Dashrender
                    last edited by

                    @Dashrender said:

                    Latency is definitely important for a hosted solution. But I can't afford to pay $1000's a month for it, and I don't have to when I can get something that's legacy for $540/m for a PRI.

                    Best hosted solutions with the lowest latency are also near the cheapest. If you pay over $40/mo total you are at the best possible latency numbers. No one, anywhere, can touch Amazon, Azure, Rackspace and similar latency.

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                    • scottalanmillerS
                      scottalanmiller @A Former User
                      last edited by

                      @thecreativeone91 said:

                      But may not be fixed. A PRI in many cases is feed via a SIP trunk. Many people think PRI's are more reliable but they really aren't.

                      PRI = no reliability, and no flexibility to deal with issues when they arise. Vendor lock in to the extreme.

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                      • DashrenderD
                        Dashrender
                        last edited by

                        Sure, Amazon, etc might have very low latency - but they don't control your endpoint, and that is probably just as important if not more so!

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @Dashrender
                          last edited by

                          @Dashrender said:

                          Sure, Amazon, etc might have very low latency - but they don't control your endpoint, and that is probably just as important if not more so!

                          Yes, your endpoint is a big deal. But Amazon has very low latency to nearly any carrier. They peer with everyone. So in a way, they almost do. Go ping Amazon and see what your latency is.

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