Issue in System
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@Lakshmana said:
@thanksajdotcom said:
I need to know which component is fried in the motherboard.How to resolve the issue?What friend the motherboard is not the most important part. It likely was a power surge. Maybe a capacitor blew. Who knows? Replace the board is my recommendation.
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Or replace the server depending on the age.
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@thanksajdotcom OK My client is not interested to replace but he want to identify the component and he wants as to Solder the board
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@Lakshmana said:
@thanksajdotcom OK My client is not interested to replace but he want to identify the component and he wants as to Solder the board
That is NOT a good idea. Replace the whole motherboard. To identify the individual component, you would need a testing probe and the electrical schematic for the specific motherboard. Enormously time consuming. You could walk to China to get a new board quicker. Just because a 79 cent capacitor is blown does not mean it is a reasonable repair.
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@RojoLoco said:
@Lakshmana said:
@thanksajdotcom OK My client is not interested to replace but he want to identify the component and he wants as to Solder the board
That is NOT a good idea. Replace the whole motherboard. To identify the individual component, you would need a testing probe and the electrical schematic for the specific motherboard. Enormously time consuming. You could walk to China to get a new board quicker. Just because a 79 cent capacitor is blown does not mean it is a reasonable repair.
Totally agree with this. DO NOT ATTEMPT REPAIR! This is a waste of both time and money. Replace the board and be done with it. You're client is being a moron if he wants to do this.
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@Lakshmana said:
@thanksajdotcom OK My client is not interested to replace but he want to identify the component and he wants as to Solder the board
Holy crap... that is such a bad idea, do you or anyone on your team have experience soldering integrated components? The majority of the time those solders are done by a precise machine at the manufacturer. Buy a replacement board.
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@coliver said:
@Lakshmana said:
@thanksajdotcom OK My client is not interested to replace but he want to identify the component and he wants as to Solder the board
Holy crap... that is such a bad idea, do you or anyone on your team have experience soldering integrated components? The majority of the time those solders are done by a precise machine at the manufacturer. Buy a replacement board.
Exactly.
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@Lakshmana said:
There was a issue in SMPS
SMPS is the Switched Mode Power Supply. It you may have a surge or some other issue, If you have checked the Power Supply output voltages or confirmed it with a tester it time to have the system replaced either under warranty or buy a new one. It likely took out the motherboard sensitive filter circuits with it.
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@coliver said:
@Lakshmana said:
@thanksajdotcom OK My client is not interested to replace but he want to identify the component and he wants as to Solder the board
Holy crap... that is such a bad idea, do you or anyone on your team have experience soldering integrated components? The majority of the time those solders are done by a precise machine at the manufacturer. Buy a replacement board.
You can do it. But it's not worth it. You shouldn't attempt if at all if you have never dealt with it. Surface mount components are not easy to solder by hand.
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@Lakshmana said:
@thanksajdotcom said:
I need to know which component is fried in the motherboard.How to resolve the issue?The motherboard is a single component. You cannot repair it. You replace the whole thing as a single unit.
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@Lakshmana said:
@thanksajdotcom said:
I tried to boot the system without RAM but there is no beep sound heard from the motherboardA computer cannot boot without RAM. It cannot even get to the point to beep. There is no need to test in this way as there is no way that it can function. It's like trying to start a car with no gas - you know it won't start, so it doesn't tell you anything that you didn't already know.
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@Lakshmana said:
The issue is that the system is not booting to the OS but the processor fan is working.
The processor fan is just a fan. It turns on when there is power. It does not indicate anything other than some power is getting to the board.
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@Lakshmana said:
@thanksajdotcom OK My client is not interested to replace but he want to identify the component and he wants as to Solder the board
That's not a reasonable thing to do.
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@Reid-Cooper said:
@Lakshmana said:
@thanksajdotcom said:
I tried to boot the system without RAM but there is no beep sound heard from the motherboardA computer cannot boot without RAM. It cannot even get to the point to beep. There is no need to test in this way as there is no way that it can function. It's like trying to start a car with no gas - you know it won't start, so it doesn't tell you anything that you didn't already know.
To be Fair most will still give POST Beep codes without ram. However your likely just going to get a RAM ERROR code. So that's pointless to help you.
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@Lakshmana said:
@thanksajdotcom OK My client is not interested to replace but he want to identify the component and he wants as to Solder the board
What the client is interested in should not be your only concern. This is not an IT task. You need an electrician here, not IT. The board is not meant to be repaired in this way, chances are even if you figured out what is wrong you would destroy the board trying to replace it. Clients will demand anything that you let them demand, do not let them make irrational demands that make no sense. You are the IT consultant, you have to tell them what is and is not possible. If you do not, they will simply make up anything that they want and be mad at you for not being able to do it.
No one here is going to be able to help with this as this is not an IT thing. IT does not solder components. Rarely do we even replace motherboards, but that's a transition task (between bench work and IT.)
Quite literally, in 26 years of working in IT, I've never heard of someone ask for something like this. Which should indicate just how unreasonable your client is acting. Don't let this be an option. Simply dismiss it as a joke, as something he would be crazy to have said. Don't let him think for a moment that you actually considered trying to do this.
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@scottalanmiller said:
@Lakshmana said:
@thanksajdotcom OK My client is not interested to replace but he want to identify the component and he wants as to Solder the board
What the client is interested in should not be your only concern. This is not an IT task. You need an electrician here, not IT. The board is not meant to be repaired in this way, chances are even if you figured out what is wrong you would destroy the board trying to replace it. Clients will demand anything that you let them demand, do not let them make irrational demands that make no sense. You are the IT consultant, you have to tell them what is and is not possible. If you do not, they will simply make up anything that they want and be mad at you for not being able to do it.
No one here is going to be able to help with this as this is not an IT thing. IT does not solder components. Rarely do we even replace motherboards, but that's a transition task (between bench work and IT.)
Quite literally, in 26 years of working in IT, I've never heard of someone ask for something like this. Which should indicate just how unreasonable your client is acting. Don't let this be an option. Simply dismiss it as a joke, as something he would be crazy to have said. Don't let him think for a moment that you actually considered trying to do this.
The issue here besides even if you know how to do it, is say you replace a filter capacitor in the CPU power circuit on the MB. Well, Something caused it to fail. Likely another part will be bad (such as a linear volt regulator) up stream of what you replaced. so it will just happen again. The time spent on such things (unless it's your own personal device, or a highly specialized machine) is not worth it. It just needs to be replaced.
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@thecreativeone91 and any mistake on the motherboard may burn up the CPU, memory or other components. The potential cost, even if the components and labour are considered free, could be very high.
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@Reid-Cooper said:
@Lakshmana said:
@thanksajdotcom said:
I tried to boot the system without RAM but there is no beep sound heard from the motherboardA computer cannot boot without RAM. It cannot even get to the point to beep. There is no need to test in this way as there is no way that it can function. It's like trying to start a car with no gas - you know it won't start, so it doesn't tell you anything that you didn't already know.
Some boards have onboard memory, a minute amount. I've seen it. It won't get much past POST, but it will boot.
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@thanksajdotcom said:
@Reid-Cooper said:
@Lakshmana said:
@thanksajdotcom said:
I tried to boot the system without RAM but there is no beep sound heard from the motherboardA computer cannot boot without RAM. It cannot even get to the point to beep. There is no need to test in this way as there is no way that it can function. It's like trying to start a car with no gas - you know it won't start, so it doesn't tell you anything that you didn't already know.
Some boards have onboard memory, a minute amount. I've seen it. It won't get much past POST, but it will boot.
Are you sure that that wasn't just the CPU cache?
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@thanksajdotcom said:
@Reid-Cooper said:
@Lakshmana said:
@thanksajdotcom said:
I tried to boot the system without RAM but there is no beep sound heard from the motherboardA computer cannot boot without RAM. It cannot even get to the point to beep. There is no need to test in this way as there is no way that it can function. It's like trying to start a car with no gas - you know it won't start, so it doesn't tell you anything that you didn't already know.
Some boards have onboard memory, a minute amount. I've seen it. It won't get much past POST, but it will boot.
laptops/netbooks etc. Sure. I have yet to see a single server with onboard memory.
