Printer in non-domain environment connected but not printing.
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@thanksaj said:
So, we are going to fully remove the printer, driver and all.
- Go to Devices and Printers, right click and Delete the printer.
- Next, open a run prompt and type "printui /s /t2". If that doesn't work, use "rundll32 printui.dll,PrintUIEntry /s /t2". Find the 7520 driver and delete it.
- Uninstall all the HP software that was installed when the printer was first installed.
Reboot. - Now, download this link:
http://ftp.hp.com/pub/softlib/software12/COL43790/mp-108709-2/PS7520_Basicx64_1315.exe That is the HP Photosmart 7520 Windows 7 x64 BASIC driver, so not the full package with all the bloatware. - Install printer.
- Try again.
Let me know how that works!
Thanks,
A.J.Deleted the printer and attempted to delete the driver and it claimed to be in use. Removed the package originally installed with the printer and tried to delete the driver again and it still says in use.
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There are no other HP printers installed on this system.
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@thanksaj said:
@FiyaFly said:
There are no other HP printers installed on this system.
Restart the print spooler.
Also, you may have to reboot. Is the printer gone from Devices and Printers?
