Small office phone setup
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@ajstringham said:
@coliver said:
@Dashrender said:
What do you recommend for a PC for this setup? spec wise.
A virtual machine.... if you can't do that basically any old thing will work for this. @NetworkNerd walked me through that a couple of weeks ago.
Exactly.
Although obviously, if this is your phone system, throwing it on some old desktop might be less than ideal...
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@ajstringham The FCC has requirements of number portability for both landline and wireless phones but the clause was that the providers had to be in the same service area. There are some service areas in the nation that are only serviced by one telephone company/provider.
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Any box you got can do it since you have no VM infrastructure at that site. I would honestly host it though for 10 phones and only 2-3 simultaneous calls.
The bandwidth usage will be the same and you will have it in a location that does not fail (generally speaking). So even if your internet went out, the PBX would still take calls and route them to voicemail.
You could easily log in and create a new route and send all calls to the main office temporarily when something happens.
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@coliver said:
@ajstringham The FCC has requirements of number portability for both landline and wireless phones but the clause was that the providers had to be in the same service area. There are some service areas in the nation that are only serviced by one telephone company/provider.
Ah, interesting...
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@JaredBusch said:
Any box you got can do it since you have no VM infrastructure at that site. I would honestly host it though for 10 phones and only 2-3 simultaneous calls.
The bandwidth usage will be the same and you will have it in a location that does not fail (generally speaking). So even if your internet went out, the PBX would still take calls and route them to voicemail.
You could easily log in and create a new route and send all calls to the main office temporarily when something happens.
Agreed, although remember that every call is at this point is an external call. So it would count twice as far as bandwidth is concerned.
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@JaredBusch said:
Any box you got can do it since you have no VM infrastructure at that site. I would honestly host it though for 10 phones and only 2-3 simultaneous calls.
The bandwidth usage will be the same and you will have it in a location that does not fail (generally speaking). So even if your internet went out, the PBX would still take calls and route them to voicemail.
You could easily log in and create a new route and send all calls to the main office temporarily when something happens.
This would also be a good solution. If you have no existing server in-place on-site, a hosted solution through NTG on something like Rackspace would be an excellent option.
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@coliver said:
@JaredBusch said:
Any box you got can do it since you have no VM infrastructure at that site. I would honestly host it though for 10 phones and only 2-3 simultaneous calls.
The bandwidth usage will be the same and you will have it in a location that does not fail (generally speaking). So even if your internet went out, the PBX would still take calls and route them to voicemail.
You could easily log in and create a new route and send all calls to the main office temporarily when something happens.
Agreed, although remember that every call is at this point is an external call. So it would count twice as far as bandwidth is concerned.
The latency difference really isn't noticeable. NTG hosts their PBX out of Toronto and I used it both from Upstate NY and Dallas and didn't have issues either time.
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@coliver said:
Agreed, although remember that every call is at this point is an external call. So it would count twice as far as bandwidth is concerned.
Every call is external, but with only 10 phones how many in house calls are happening? Those are the only ones that take double bandwidth.
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@JaredBusch said:
@coliver said:
Agreed, although remember that every call is at this point is an external call. So it would count twice as far as bandwidth is concerned.
Every call is external, but with only 10 phones how many in house calls are happening? Those are the only ones that take double bandwidth.
Exactly. With that few of people, the chances of lots of intra-office calls taking place is slim.
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@JaredBusch said:
Every call is external, but with only 10 phones how many in house calls are happening? Those are the only ones that take double bandwidth.
Additionally re-invite can be enabled to let the RTP streams talk to each other directly.
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@JaredBusch said:
@coliver said:
Agreed, although remember that every call is at this point is an external call. So it would count twice as far as bandwidth is concerned.
Every call is external, but with only 10 phones how many in house calls are happening? Those are the only ones that take double bandwidth.
Good point, just thought it would be something to be made aware of.
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@coliver said:
Good point, just thought it would be something to be made aware of.
Also, calculating calls on 100kb per call means you have at most 10 active calls * 100 kbps = 1 mbps with QoS on your router, there should not be any problems.
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@JaredBusch said:
@coliver said:
Good point, just thought it would be something to be made aware of.
Also, calculating calls on 100kb per call means you have at most 10 active calls * 100 kbps = 1 mbps with QoS on your router, there should not be any problems.
Considering he's only got 2 or 3 phone numbers, that shouldn't be an issue.
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OK Coliver Likes FreePBX.. what others are worth looking at?
Also looking to the future - my main location is looking to replace it's phone system next year.
Currently it's two Intertel systems bridged together, one digital one VOIP.We have 40 VOIP handsets and 65 digital handsets.
We have a T1 (23 trunks), I'd guess we have more than half busy at any one time, of course we could bust to the whole 23, but I'm not sure we ever have.We probably have 10-15 intraoffice calls going at a time.
Assuming I want both systems to be the same - does this change the desire to use FreePBX?
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@ajstringham said:
Considering he's only got 2 or 3 phone numbers, that shouldn't be an issue.
He has 10 phones. This has nothing to do with external calls.
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@Dashrender said:
OK Coliver Likes FreePBX.. what others are worth looking at?
Also looking to the future - my main location is looking to replace it's phone system next year.
Currently it's two Intertel systems bridged together, one digital one VOIP.We have 40 VOIP handsets and 65 digital handsets.
We have a T1 (23 trunks), I'd guess we have more than half busy at any one time, of course we could bust to the whole 23, but I'm not sure we ever have.We probably have 10-15 intraoffice calls going at a time.
Assuming I want both systems to be the same - does this change the desire to use FreePBX?
Nope. FreePBX will scale quite well for that. In reality, you could use this one office as a test environment and then eventually incorporate their server into your main FreePBX server if you roll that out for the main site.
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@JaredBusch said:
@ajstringham said:
Considering he's only got 2 or 3 phone numbers, that shouldn't be an issue.
He has 10 phones. This has nothing to do with external calls.
I'm mixing up stuff in my head. He wont' have that many concurrent calls though.
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@JaredBusch said:
@ajstringham said:
Considering he's only got 2 or 3 phone numbers, that shouldn't be an issue.
He has 10 phones. This has nothing to do with external calls.
But I only have 4 employees - so unless a patient picks up a phone I can't see us ever having more than 4 off hook at once.
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@Dashrender said:
@JaredBusch said:
@ajstringham said:
Considering he's only got 2 or 3 phone numbers, that shouldn't be an issue.
He has 10 phones. This has nothing to do with external calls.
But I only have 4 employees - so unless a patient picks up a phone I can't see us ever having more than 4 off hook at once.
Ah ok. So likely never more than 2 calls at a time, on average.
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@ajstringham said:
@Dashrender said:
But I only have 4 employees - so unless a patient picks up a phone I can't see us ever having more than 4 off hook at once.
Ah ok. So likely never more than 2 calls at a time, on average.
Yep. They don't intra office call right now - they just yell down the hallway to pick up the phone.
They'd only have 3 if the fax was in use at the same time as the the phone lines. But having two phones busy would be a near constant thing.
