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    Cellular backup options

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    • scottalanmiller
      scottalanmiller last edited by

      Comcast has "Connection Pro" which gives you a fully integrated 4G LTE backup built right in and transparent. I'm not a Comcast fan, but we use this a lot and it works great and if you are on Comcast already, nothing else will make sense. They use CradlePoint hardware.

      AdamF 1 Reply Last reply Reply Quote 0
      • J
        JasGot last edited by

        We use the Peplink MAX BR1 Mini LTE | Industrial-Grade 4G LTE Router | MAX-BR1-MINI-LTE-US-T at about 80 customers. We like it. It's easy, it works. Verizon charges anywhere from $10 to $20 per month depending on how you get them to include it.

        The hardest part of any failover system (except the integrated solution from Comcast) is the router setup. We use all Sonicwall and it works perfect for FailOVER, but every once in a while it doesn't failBACK.

        I even carry one of these with us on vacation when we travel to remote places where cellular IS available but decent copper broadband ISN'T.

        This plugs into you network via ethernet, or it can be a WiFi router. (or both!)

        Here's a link: https://smile.amazon.com/gp/product/B01MR5YKF9/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

        76070677-f4db-42d8-b328-631f123da187-image.png

        AdamF 1 Reply Last reply Reply Quote 1
        • AdamF
          AdamF @scottalanmiller last edited by

          @scottalanmiller I’ll contact my rep. Is it unlimited data I assume? Any idea on cost?

          scottalanmiller 1 Reply Last reply Reply Quote 0
          • scottalanmiller
            scottalanmiller @AdamF last edited by

            @AdamF said in Cellular backup options:

            @scottalanmiller I’ll contact my rep. Is it unlimited data I assume? Any idea on cost?

            I assume so, since it's just an extension of your Comcast service.

            1 Reply Last reply Reply Quote 0
            • AdamF
              AdamF @JasGot last edited by

              @JasGot said in Cellular backup options:

              We use the Peplink MAX BR1 Mini LTE | Industrial-Grade 4G LTE Router | MAX-BR1-MINI-LTE-US-T at about 80 customers. We like it. It's easy, it works. Verizon charges anywhere from $10 to $20 per month depending on how you get them to include it.

              The hardest part of any failover system (except the integrated solution from Comcast) is the router setup. We use all Sonicwall and it works perfect for FailOVER, but every once in a while it doesn't failBACK.

              I even carry one of these with us on vacation when we travel to remote places where cellular IS available but decent copper broadband ISN'T.

              This plugs into you network via ethernet, or it can be a WiFi router. (or both!)

              Here's a link: https://smile.amazon.com/gp/product/B01MR5YKF9/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

              76070677-f4db-42d8-b328-631f123da187-image.png

              That looks like a decent solution too. I like that you can go to other networks like Verizon, etc.

              scottalanmiller 1 Reply Last reply Reply Quote 0
              • scottalanmiller
                scottalanmiller @AdamF last edited by

                @AdamF said in Cellular backup options:

                @JasGot said in Cellular backup options:

                We use the Peplink MAX BR1 Mini LTE | Industrial-Grade 4G LTE Router | MAX-BR1-MINI-LTE-US-T at about 80 customers. We like it. It's easy, it works. Verizon charges anywhere from $10 to $20 per month depending on how you get them to include it.

                The hardest part of any failover system (except the integrated solution from Comcast) is the router setup. We use all Sonicwall and it works perfect for FailOVER, but every once in a while it doesn't failBACK.

                I even carry one of these with us on vacation when we travel to remote places where cellular IS available but decent copper broadband ISN'T.

                This plugs into you network via ethernet, or it can be a WiFi router. (or both!)

                Here's a link: https://smile.amazon.com/gp/product/B01MR5YKF9/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

                76070677-f4db-42d8-b328-631f123da187-image.png

                That looks like a decent solution too. I like that you can go to other networks like Verizon, etc.

                It's always another network. 4G providers are almost never physical ISPs.

                AdamF 1 Reply Last reply Reply Quote 0
                • AdamF
                  AdamF @scottalanmiller last edited by

                  @scottalanmiller said in Cellular backup options:

                  @AdamF said in Cellular backup options:

                  @JasGot said in Cellular backup options:

                  We use the Peplink MAX BR1 Mini LTE | Industrial-Grade 4G LTE Router | MAX-BR1-MINI-LTE-US-T at about 80 customers. We like it. It's easy, it works. Verizon charges anywhere from $10 to $20 per month depending on how you get them to include it.

                  The hardest part of any failover system (except the integrated solution from Comcast) is the router setup. We use all Sonicwall and it works perfect for FailOVER, but every once in a while it doesn't failBACK.

                  I even carry one of these with us on vacation when we travel to remote places where cellular IS available but decent copper broadband ISN'T.

                  This plugs into you network via ethernet, or it can be a WiFi router. (or both!)

                  Here's a link: https://smile.amazon.com/gp/product/B01MR5YKF9/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

                  76070677-f4db-42d8-b328-631f123da187-image.png

                  That looks like a decent solution too. I like that you can go to other networks like Verizon, etc.

                  It's always another network. 4G providers are almost never physical ISPs.

                  Right, but what I meant was that I didn't know if Comcast used their own cell network. However I think Comcast uses Verizon under the hood anyway for their cell network. Can anyone confirm that?

                  Another alternative would be to get a second physical connection in the building. However, the only other option is a super slow DSL connection. But as just a backup, that could works as well.

                  J 1 Reply Last reply Reply Quote 0
                  • J
                    JasGot @AdamF last edited by

                    @AdamF said in Cellular backup options:

                    However I think Comcast uses Verizon under the hood anyway for their cell network. Can anyone confirm that?

                    Comcast has agreements with all of the cellular networks. Who the underlying carrier is depends on your geo location. This is why they may send you a new sim card if you move to a new area that is serviced by another carrier.

                    scottalanmiller 1 Reply Last reply Reply Quote 1
                    • dbeato
                      dbeato last edited by

                      @scottalanmiller said in Cellular backup options:

                      e. They use CradlePoint hardware.
                      That is what we use a lot for this type of options.

                      Dashrender 1 Reply Last reply Reply Quote 0
                      • AdamF
                        AdamF last edited by

                        What is the physical connection layout for the Cradle point? I understand that the static IP block that I have from Comcast would NOT work during a failover scenario. I can deal with that. However, under normal operation (not in LTE failover), is this configured in such a way that creates double NATing? We have VoIP phones connecting to a cloud PBX, and I would not want to deal with double NAT.

                        travisdh1 scottalanmiller 3 Replies Last reply Reply Quote 1
                        • travisdh1
                          travisdh1 @AdamF last edited by

                          @AdamF said in Cellular backup options:

                          What is the physical connection layout for the Cradle point? I understand that the static IP block that I have from Comcast would NOT work during a failover scenario. I can deal with that. However, under normal operation (not in LTE failover), is this configured in such a way that creates double NATing? We have VoIP phones connecting to a cloud PBX, and I would not want to deal with double NAT.

                          A previous employer of mine had a very large client that used Cradle Point as a backup for each location. The Cradle Point had static IPs as well, so we could set the VPNs to use either the main or Cradle Point IP.

                          AdamF 1 Reply Last reply Reply Quote 0
                          • AdamF
                            AdamF @travisdh1 last edited by

                            @travisdh1 said in Cellular backup options:

                            @AdamF said in Cellular backup options:

                            What is the physical connection layout for the Cradle point? I understand that the static IP block that I have from Comcast would NOT work during a failover scenario. I can deal with that. However, under normal operation (not in LTE failover), is this configured in such a way that creates double NATing? We have VoIP phones connecting to a cloud PBX, and I would not want to deal with double NAT.

                            A previous employer of mine had a very large client that used Cradle Point as a backup for each location. The Cradle Point had static IPs as well, so we could set the VPNs to use either the main or Cradle Point IP.

                            Did they use cradlepoint direct with their own LTE connection? Or did they use the Comcast connection pro solution?

                            travisdh1 1 Reply Last reply Reply Quote 0
                            • Dashrender
                              Dashrender @dbeato last edited by

                              @dbeato said in Cellular backup options:

                              @scottalanmiller said in Cellular backup options:

                              e. They use CradlePoint hardware.
                              That is what we use a lot for this type of options.

                              Do these devices get the same IP from the cellular carrier all the time? S2S VPNs or other things tied to IPs will be challenged if not.

                              scottalanmiller 1 Reply Last reply Reply Quote 0
                              • scottalanmiller
                                scottalanmiller @JasGot last edited by

                                @JasGot said in Cellular backup options:

                                @AdamF said in Cellular backup options:

                                However I think Comcast uses Verizon under the hood anyway for their cell network. Can anyone confirm that?

                                Comcast has agreements with all of the cellular networks. Who the underlying carrier is depends on your geo location. This is why they may send you a new sim card if you move to a new area that is serviced by another carrier.

                                Its' AT&T in most locations we have with them.

                                1 Reply Last reply Reply Quote 0
                                • scottalanmiller
                                  scottalanmiller @AdamF last edited by

                                  @AdamF said in Cellular backup options:

                                  What is the physical connection layout for the Cradle point? I understand that the static IP block that I have from Comcast would NOT work during a failover scenario. I can deal with that. However, under normal operation (not in LTE failover), is this configured in such a way that creates double NATing? We have VoIP phones connecting to a cloud PBX, and I would not want to deal with double NAT.

                                  I've not tested with static, but the assumption would be that the static would still work.

                                  AdamF 1 Reply Last reply Reply Quote 0
                                  • scottalanmiller
                                    scottalanmiller @AdamF last edited by

                                    @AdamF said in Cellular backup options:

                                    We have VoIP phones connecting to a cloud PBX, and I would not want to deal with double NAT.

                                    We are a VoIP vendor and we often use this with clients for VoIP protection. We've never seen any double NATting issues.

                                    1 Reply Last reply Reply Quote 0
                                    • scottalanmiller
                                      scottalanmiller @Dashrender last edited by

                                      @Dashrender said in Cellular backup options:

                                      @dbeato said in Cellular backup options:

                                      @scottalanmiller said in Cellular backup options:

                                      e. They use CradlePoint hardware.
                                      That is what we use a lot for this type of options.

                                      Do these devices get the same IP from the cellular carrier all the time? S2S VPNs or other things tied to IPs will be challenged if not.

                                      I believe that they do.

                                      1 Reply Last reply Reply Quote 0
                                      • travisdh1
                                        travisdh1 @AdamF last edited by

                                        @AdamF said in Cellular backup options:

                                        @travisdh1 said in Cellular backup options:

                                        @AdamF said in Cellular backup options:

                                        What is the physical connection layout for the Cradle point? I understand that the static IP block that I have from Comcast would NOT work during a failover scenario. I can deal with that. However, under normal operation (not in LTE failover), is this configured in such a way that creates double NATing? We have VoIP phones connecting to a cloud PBX, and I would not want to deal with double NAT.

                                        A previous employer of mine had a very large client that used Cradle Point as a backup for each location. The Cradle Point had static IPs as well, so we could set the VPNs to use either the main or Cradle Point IP.

                                        Did they use cradlepoint direct with their own LTE connection? Or did they use the Comcast connection pro solution?

                                        They were all Verizon.

                                        1 Reply Last reply Reply Quote 0
                                        • AdamF
                                          AdamF @scottalanmiller last edited by

                                          @scottalanmiller said in Cellular backup options:

                                          @AdamF said in Cellular backup options:

                                          What is the physical connection layout for the Cradle point? I understand that the static IP block that I have from Comcast would NOT work during a failover scenario. I can deal with that. However, under normal operation (not in LTE failover), is this configured in such a way that creates double NATing? We have VoIP phones connecting to a cloud PBX, and I would not want to deal with double NAT.

                                          I've not tested with static, but the assumption would be that the static would still work.

                                          I just heard from my rep. Static IPs will not work during LTE backup. Once normal service is restored, the IPs are available again, but not during the LTE backup.

                                          scottalanmiller Dashrender 2 Replies Last reply Reply Quote 0
                                          • scottalanmiller
                                            scottalanmiller @AdamF last edited by

                                            @AdamF said in Cellular backup options:

                                            @scottalanmiller said in Cellular backup options:

                                            @AdamF said in Cellular backup options:

                                            What is the physical connection layout for the Cradle point? I understand that the static IP block that I have from Comcast would NOT work during a failover scenario. I can deal with that. However, under normal operation (not in LTE failover), is this configured in such a way that creates double NATing? We have VoIP phones connecting to a cloud PBX, and I would not want to deal with double NAT.

                                            I've not tested with static, but the assumption would be that the static would still work.

                                            I just heard from my rep. Static IPs will not work during LTE backup. Once normal service is restored, the IPs are available again, but not during the LTE backup.

                                            Oh, too bad. Not a huge deal in most cases, but not ideal.

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