new laptop keeps bringing down our network
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Sounds like you have some malware on there. It sounds like something is running in the background that you don't know about.
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Does it happen when you try to access local resources or only sites outside your router?
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@ajstringham said:
Sounds like you have some malware on there. It sounds like something is running in the background that you don't know about.
I was going to say run a malware scan
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@Dominica said:
My new little laptop is great, except for one little detail: every time I use a browser, it brings down our whole network. Help!
@scottalanmiller shame on you scott
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@Hubtech said:
@Dominica said:
My new little laptop is great, except for one little detail: every time I use a browser, it brings down our whole network. Help!
@scottalanmiller shame on you scott
Don't you see? This is related to the technical question post
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@Dominica what AV are you running? I better not hear MSE or Defender...
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@IRJ said:
@Hubtech said:
@Dominica said:
My new little laptop is great, except for one little detail: every time I use a browser, it brings down our whole network. Help!
@scottalanmiller shame on you scott
Don't you see? This is related to the technical question post
oh i know
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Oh whatever, AJ. MSE and Defender are fine.
I'm running Malwarebytes now. A malware issue didn't occur to me, since it's been like this since I started using it.
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@Dominica said:
Oh whatever, AJ. MSE and Defender are fine.
I'm running Malwarebytes now. A malware issue didn't occur to me, since it's been like this since I started using it.
He's probably gonna try to sell you McAfee
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what nic is in the laptop? i've had problems with ralink cards lately
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@Hubtech said:
what nic is in the laptop? i've had problems with ralink cards lately
also what is your wifi security encryption? WEP? WPA2?
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it's a Realtek RTL8723BE 802.11 b/g/n
and WPA2
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@Dominica said:
it's a Realtek RTL8723BE 802.11 b/g/n
and WPA2
and you guys have a ubiquiti AP right? what band is it running on? try limiting it to B or G or N and see if anything changes.
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Yes, Ubiquiti. I'm not sure of the passwords and such, so going to have to wait until Scott gets home for that.
Malware scan came up clean.
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it's not gonna be malware IMO. do you guys use dhcp or static ip addresses on your devices? could be some sort of weird ip conflict as well.
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I'm pretty sure everything is DHCP, although now I'm wondering about the Netgear toaster. It's most noticeable when the kids are streaming something on the WiiU and I click on a link on my laptop and bam, there goes everybody's connection. I don't think anything but the toaster is using anything but WiFi at the moment.
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what brings the connections back online?
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@IRJ said:
He's probably gonna try to sell you McAfee
Sorry to interrupt guys this really makes me laugh.
Peace A.J. -
Everything comes back online when the page finishes loading, or when I shut my laptop down, which I do when I've waited a bit and everything is still down.
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This is certainly one of the weirdest wifi issues I have ever seen reported. Then again, I do not hang in general support sections generally.
Since it is able to be reproduced, it can, at least be easily tested.
I would agree with whoever said to limit the bands on the AP for an initial test.
I would also force the laptop to use a static IP that is known to be free for a test.
