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    Detect problems with OneDrive, Dropbox and other synced cloud storage?

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    • Pete.S
      Pete.S last edited by

      We've recently started using Zoho Workdrive and I think it works about the same as every other cloud storage that can sync folders and files.

      I'm wondering what happens if a client for any reason doesn't sync the data to the cloud anymore. Is there a way for admins to detect that, for instance in OneDrive?

      Dashrender 1 Reply Last reply Reply Quote 1
      • Dashrender
        Dashrender @Pete.S last edited by

        @Pete-S said in Detect problems with OneDrive, Dropbox and other synced cloud storage?:

        We've recently started using Zoho Workdrive and I think it works about the same as every other cloud storage that can sync folders and files.

        I'm wondering what happens if a client for any reason doesn't sync the data to the cloud anymore. Is there a way for admins to detect that, for instance in OneDrive?

        On the client side there definitely is, not sure if there is on the server side.

        Pete.S 1 Reply Last reply Reply Quote 1
        • Pete.S
          Pete.S @Dashrender last edited by Pete.S

          @Dashrender said in Detect problems with OneDrive, Dropbox and other synced cloud storage?:

          @Pete-S said in Detect problems with OneDrive, Dropbox and other synced cloud storage?:

          We've recently started using Zoho Workdrive and I think it works about the same as every other cloud storage that can sync folders and files.

          I'm wondering what happens if a client for any reason doesn't sync the data to the cloud anymore. Is there a way for admins to detect that, for instance in OneDrive?

          On the client side there definitely is, not sure if there is on the server side.

          I was thinking server-side. So if you have hundreds of users you could be certain that all of them are actually syncing their data (on a regular basis) and not just working on local files without sync.

          JaredBusch 1 Reply Last reply Reply Quote 0
          • JaredBusch
            JaredBusch @Pete.S last edited by

            @Pete-S said in Detect problems with OneDrive, Dropbox and other synced cloud storage?:

            @Dashrender said in Detect problems with OneDrive, Dropbox and other synced cloud storage?:

            @Pete-S said in Detect problems with OneDrive, Dropbox and other synced cloud storage?:

            We've recently started using Zoho Workdrive and I think it works about the same as every other cloud storage that can sync folders and files.

            I'm wondering what happens if a client for any reason doesn't sync the data to the cloud anymore. Is there a way for admins to detect that, for instance in OneDrive?

            On the client side there definitely is, not sure if there is on the server side.

            I was thinking server-side. So if you have hundreds of users you could be certain that all of them are actually syncing their data (on a regular basis) and not just working on local files without sync.

            Yes, O365 has reporting for that.
            https://docs.microsoft.com/en-us/microsoft-365/admin/activity-reports/onedrive-for-business-usage?view=o365-worldwide
            The server has to know when user have connected or not.

            No idea for ZoHo.

            Pete.S 1 Reply Last reply Reply Quote 1
            • Pete.S
              Pete.S @JaredBusch last edited by Pete.S

              @JaredBusch said in Detect problems with OneDrive, Dropbox and other synced cloud storage?:

              @Pete-S said in Detect problems with OneDrive, Dropbox and other synced cloud storage?:

              @Dashrender said in Detect problems with OneDrive, Dropbox and other synced cloud storage?:

              @Pete-S said in Detect problems with OneDrive, Dropbox and other synced cloud storage?:

              We've recently started using Zoho Workdrive and I think it works about the same as every other cloud storage that can sync folders and files.

              I'm wondering what happens if a client for any reason doesn't sync the data to the cloud anymore. Is there a way for admins to detect that, for instance in OneDrive?

              On the client side there definitely is, not sure if there is on the server side.

              I was thinking server-side. So if you have hundreds of users you could be certain that all of them are actually syncing their data (on a regular basis) and not just working on local files without sync.

              Yes, O365 has reporting for that.
              https://docs.microsoft.com/en-us/microsoft-365/admin/activity-reports/onedrive-for-business-usage?view=o365-worldwide
              The server has to know when user have connected or not.

              No idea for ZoHo.

              Thanks, activity report makes sense! I guess if someone has no activity that could be an indication that something might be wrong.

              Zoho Workdrive has that as well. https://help.zoho.com/portal/en/kb/workdrive/admin-console/activity-report/articles/activity-report

              JaredBusch 1 Reply Last reply Reply Quote 0
              • JaredBusch
                JaredBusch @Pete.S last edited by

                @Pete-S said in Detect problems with OneDrive, Dropbox and other synced cloud storage?:

                @JaredBusch said in Detect problems with OneDrive, Dropbox and other synced cloud storage?:

                @Pete-S said in Detect problems with OneDrive, Dropbox and other synced cloud storage?:

                @Dashrender said in Detect problems with OneDrive, Dropbox and other synced cloud storage?:

                @Pete-S said in Detect problems with OneDrive, Dropbox and other synced cloud storage?:

                We've recently started using Zoho Workdrive and I think it works about the same as every other cloud storage that can sync folders and files.

                I'm wondering what happens if a client for any reason doesn't sync the data to the cloud anymore. Is there a way for admins to detect that, for instance in OneDrive?

                On the client side there definitely is, not sure if there is on the server side.

                I was thinking server-side. So if you have hundreds of users you could be certain that all of them are actually syncing their data (on a regular basis) and not just working on local files without sync.

                Yes, O365 has reporting for that.
                https://docs.microsoft.com/en-us/microsoft-365/admin/activity-reports/onedrive-for-business-usage?view=o365-worldwide
                The server has to know when user have connected or not.

                No idea for ZoHo.

                Thanks, activity report makes sense! I guess if someone has no activity that could be an indication that something might be wrong.

                Zoho Workdrive has that as well. https://help.zoho.com/portal/en/kb/workdrive/admin-console/activity-report/articles/activity-report

                The O365 activity is based on file changes. not just "connected"

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