Intel Chipset SATA RAID Controller
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Okay so this is irking me because I'm playing cleanup for someone else who simply passed an issue along. I'm not physically at the site, nor have I ever seen the server in question everything is being performed remotely, either with powershell or CMD. I also have no OOBM or iLO functionality.
To summarize I'm trying to find out why a server (at least restarted) some time ago, everything I can find indicates a power outage (at least at the server).
In looking at Device manager, and the card listed are Intel Chipset SATA RAID Controller, Microsoft Storage Spaces Controller and Microsoft VHD Loopback Controller.
As far as I can tell this is all software RAID so I can't even query the controller for drive health.
Any pointers would help on this.
Thanks
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Sounds like bare metal windows box. If it's power related, there will be critical event log entry, with event id 41.
If you want to query drives, I think Intel has some utility for that, Intel Rapid Storage Technology or something similar.
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seriously? a FAKE RAID setup on a server? /sigh.
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@Dashrender said in Intel Chipset SATA RAID Controller:
seriously? a FAKE RAID setup on a server? /sigh.
That is what I'm thinking, but I honestly can't be 100% certain (I'm leaning towards it though).
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@marcinozga said in Intel Chipset SATA RAID Controller:
Sounds like bare metal windows box. If it's power related, there will be critical event log entry, with event id 41.
If you want to query drives, I think Intel has some utility for that, Intel Rapid Storage Technology or something similar.
Except there isn't anything in the logs around the time of this outage, just even 6008. Which could be a scheduled maintenance task or a generic system crash.
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Well there is EventID 41, but absolutely no details in the log (so meh useless that is).
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@DustinB3403 said in Intel Chipset SATA RAID Controller:
Well there is EventID 41, but absolutely no details in the log (so meh useless that is).
Event 41 tells you that last shutdown was unexpected, so no scheduled tasks, maintenance, or the likes. Either power loss, some hardware fault, someone pressed reset button, etc.
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@marcinozga said in Intel Chipset SATA RAID Controller:
@DustinB3403 said in Intel Chipset SATA RAID Controller:
Well there is EventID 41, but absolutely no details in the log (so meh useless that is).
Event 41 tells you that last shutdown was unexpected, so no scheduled tasks, maintenance, or the likes. Either power loss, some hardware fault, someone pressed reset button, etc.
Gotcha, so maybe someone at the site is doing it. I'm curious as to what the culprit is, more investigating to do then.
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@DustinB3403 said in Intel Chipset SATA RAID Controller:
@marcinozga said in Intel Chipset SATA RAID Controller:
@DustinB3403 said in Intel Chipset SATA RAID Controller:
Well there is EventID 41, but absolutely no details in the log (so meh useless that is).
Event 41 tells you that last shutdown was unexpected, so no scheduled tasks, maintenance, or the likes. Either power loss, some hardware fault, someone pressed reset button, etc.
Gotcha, so maybe someone at the site is doing it. I'm curious as to what the culprit is, more investigating to do then.
Well, I wouldn't go as far as blaming someone, it could be power supply throwing a fit for example.
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@marcinozga said in Intel Chipset SATA RAID Controller:
@DustinB3403 said in Intel Chipset SATA RAID Controller:
@marcinozga said in Intel Chipset SATA RAID Controller:
@DustinB3403 said in Intel Chipset SATA RAID Controller:
Well there is EventID 41, but absolutely no details in the log (so meh useless that is).
Event 41 tells you that last shutdown was unexpected, so no scheduled tasks, maintenance, or the likes. Either power loss, some hardware fault, someone pressed reset button, etc.
Gotcha, so maybe someone at the site is doing it. I'm curious as to what the culprit is, more investigating to do then.
Well, I wouldn't go as far as blaming someone, it could be power supply throwing a fit for example.
Well yeah, I already assumed it was something hardware related, but am trying to find the reason. Be it "oh yeah that software wasn't working and rebooting the server fixes it".
This event is rather early in the morning though, so I doubt someone would be holding the power button down.
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See if there are memory dumps. That would indicate blues screen. Whocrashed software for example, it will also point at the cause, if there is one.
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@marcinozga said in Intel Chipset SATA RAID Controller:
See if there are memory dumps. That would indicate blues screen. Whocrashed software for example, it will also point at the cause, if there is one.
Already check for any BSOD's nothing was reported.
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@DustinB3403 said in Intel Chipset SATA RAID Controller:
As far as I can tell this is all software RAID so I can't even query the controller for drive health.
All of those are software RAID, yes.
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@scottalanmiller said in Intel Chipset SATA RAID Controller:
@DustinB3403 said in Intel Chipset SATA RAID Controller:
As far as I can tell this is all software RAID so I can't even query the controller for drive health.
All of those are software RAID, yes.
Software or Fake?
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@DustinB3403 said in Intel Chipset SATA RAID Controller:
@Dashrender said in Intel Chipset SATA RAID Controller:
seriously? a FAKE RAID setup on a server? /sigh.
That is what I'm thinking, but I honestly can't be 100% certain (I'm leaning towards it though).
It is. That's what "chipset" RAID means. It's yet another Intel code for FakeRAID.
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Okay so one last question, is there any logging I could enable which would help to troubleshoot this should this issue occur again?
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@DustinB3403 said in Intel Chipset SATA RAID Controller:
@marcinozga said in Intel Chipset SATA RAID Controller:
@DustinB3403 said in Intel Chipset SATA RAID Controller:
Well there is EventID 41, but absolutely no details in the log (so meh useless that is).
Event 41 tells you that last shutdown was unexpected, so no scheduled tasks, maintenance, or the likes. Either power loss, some hardware fault, someone pressed reset button, etc.
Gotcha, so maybe someone at the site is doing it. I'm curious as to what the culprit is, more investigating to do then.
If the logs show nothing, the assumption is power or extreme hardware failure. It means whatever did it killed logging somehow.
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@DustinB3403 said in Intel Chipset SATA RAID Controller:
Okay so one last question, is there any logging I could enable which would help to troubleshoot this should this issue occur again?
No, unexpected outages, by definitely, are unloggable without an ILO. That's what the unexpected designates.
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@scottalanmiller said in Intel Chipset SATA RAID Controller:
@DustinB3403 said in Intel Chipset SATA RAID Controller:
Okay so one last question, is there any logging I could enable which would help to troubleshoot this should this issue occur again?
No, unexpected outages, by definitely, are unloggable without an ILO. That's what the unexpected designates.
Yeah I was just hopping I could setup some kind of remote logging to capture anything from the system.
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@DustinB3403 said in Intel Chipset SATA RAID Controller:
As far as I can tell this is all software RAID so I can't even query the controller for drive health.
Well, you don't need to query the controller because there is none. One less failure point
Query the drives.
On a linux system you'd often see read/write errors in the system log if you have a drive that is failing.
You can run smart tests on the drives as well.
