Constant Office Document Cache Problems With OneDrive
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As a recap for some, I've totally embraced Microsoft's cloud with OneDrive...and I've owned and passed down all versions of the Surface Pro line here at work and am currently on the SP3. Everyone of them cursed me with this darn A PROBLEM HAS OCCURED WHILE ACCESSING THE OFFICE DOCUMENT CACHE. It asks me to repair it...says it can't because, well, IT is open. I've made many searches for this fix...the registry entry fix didn't seem to apply...deleting it in app data allowed the OneDrive Excel document to open one time and then back to cache problem. My fixes in the past? Reload Windows in hopes it will fix it and most cases it did but by golly, I am tired of this. Any other suggestions?
I have Office 365 Home along with Project and Visio 2013. This last time, it did seem to start after Project and Visio was installed, which means it gets updates from Windows Updates and not Office 365. Not sure if this is the cause or not.
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@garak0410 Turn it off. The office cache is a complete waste of time IMO. Office already handles crash backups and such locally. Always has.
The Office Cache has been a pain in more than one installation. It has nothing directly to do with OneDrive. It basically just keeps versioned copies of your documents and uses OneDrive to hold the data.
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The minimum setting you can do through the GUI is to set it to 1 day and to delete cache every time you close the document.
By doing that, I have never had a problem with the service locking up my documents.
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Very helpful...didn't know you could turn it off. I actually got it working by deleting the cache folder (for the second time) but if I can turn it off and just save directly to my OneDrive folder on my Surface, I'll be good.
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@garak0410 said:
Very helpful...didn't know you could turn it off. I actually got it working by deleting the cache folder (for the second time) but if I can turn it off and just save directly to my OneDrive folder on my Surface, I'll be good.
Well it is not 100% off! But, it is set to only keep 1 day of revision, and also to delete from cache when you exit the document, so basically, if you save and close daily, you should have much less problems.
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@JaredBusch said:
@garak0410 said:
Very helpful...didn't know you could turn it off. I actually got it working by deleting the cache folder (for the second time) but if I can turn it off and just save directly to my OneDrive folder on my Surface, I'll be good.
Well it is not 100% off! But, it is set to only keep 1 day of revision, and also to delete from cache when you exit the document, so basically, if you save and close daily, you should have much less problems.
Yeah, I figured that out. I had a problem with it last night, even after the above...home budget spreadsheet...spent an hour working on things...saved it...went to pull it up and it gave me some garbage about something wasn't uploaded right or corrupted in the Office Upload Center and bam, it was gone. Luckily, OneDrive website has a great version history you can restore from. Saved my rear!