Issue with Webroot
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Why the hell do you make me enter my email address EVERYTIME
I am clearly installing from an existing account. This is nagging. This is not useful.
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sorry about that - let me check and see if there is a way to stop that happening. Or get a fix in so that it doesn't make you register every time.
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The Mac client does not do this by the way.
I installed both today.
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I see your keycode there
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The Mac client though does not install the Web Threat plugin in Chrome (my default browser). Instead it launches Safari.
I have spent zero time troubleshoot . I will have to do that later.
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@thecreativeone91 said:
I see your keycode there
I monitor my portal. So if something shows up I assume I can kill it.
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Anyone else have deja vu here? I could have sworn I have read this post months ago!
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I have never used Webroot on my personal stuff prior to @Nic offering a key recently.
I installed it on my main desktop and all that was fine. Installed on my macbook and the Windows VM in my macbook today.
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@technobabble said:
Anyone else have deja vu here? I could have sworn I have read this post months ago!
I bet you are thinking of my thread
http://mangolassi.it/topic/1952/i-need-to-gain-access-to-my-webroot-account
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I can vouch for how lightweight Webroot is. It just works and does a really good job.
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I've honestly never used Webroot. Personally stuff I'm still using a free Symantec SEP I have which slows my desktop down but hey it's free.
Most places I've worked have used either TrendMirco, Avast or McAfee (which I quickly replaced). TrendMirco was the best out of those but it had quirks with the management server and installs getting disconnected from it.
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@thecreativeone91 said:
I've honestly never used Webroot. Personally stuff I'm still using a free Symantec SEP I have which slows my desktop down but hey it's free.
Most places I've worked have used either TrendMirco, Avast or McAfee (which I quickly replaced). TrendMirco was the best out of those but it had quirks with the management server and installs getting disconnected from it.
I think you're the first person I've ever heard say something positive about Trend.
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@ajstringham I had a deployment with 400-400ish clients (not including servers) and 3 TrendMicro Servers and it works pretty for the most part. The bad thing is the install uses a code to register to the server instead of using the computers hostname so it can't be included in the image. There can also be pains when migrating the clients from one managment server to another it will work about 80% of the time.
I might download a trial of webroot for my mac, windows 8 and android to test it out. It seems to be highly talked of around here.
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Okay already having problems with it. On Mac OS 10.10 after install if force closes chrome (doesn't even prompt you to close) and then puts chrome in a non stop loop of force close saying the extension is not installed and it will close it to install it.
Any ideas? -
Wait, you have a Mac? Oh man, not another one
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@thecreativeone91 said:
Okay already having problems with it. On Mac OS 10.10 after install if force closes chrome (doesn't even prompt you to close) and then puts chrome in a non stop loop of force close saying the extension is not installed and it will close it to install it.
Any ideas?Same thing I posted above most likely.
@JaredBusch said:
The Mac client though does not install the Web Threat plugin in Chrome (my default browser). Instead it launches Safari.
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I sent this thread over to some of the folks here, so I'll go bug them for a response.
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@ajstringham said:
I can vouch for how lightweight Webroot is. It just works and does a really good job.
I agree. Performance wise its great
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So I heard back that this shouldn't be happening every time, so that's definitely a bug or some other issue. You can contact support here and they'll be able to either fix it or get it escalated appropriately:
https://www.webrootanywhere.com/servicewelcome.aspOr if you want to send me your email address by PM I can enter a ticket for you and have them contact you.
