Edgerouter 4: constant disconnection's



  • ER4 in co-lo disconnects multiple times everyday.

    Question 1: if I lose internet on the WAN, that would not reset the uptime.
    Question 2: Is there someplace in the logs to check if this unit is rebooting.

    er4-1.png

    er4.png



  • try sudo -i to drop to root and then look at /var/log/messages to start.

    [email protected]:~$ sudo -i
    [email protected]:~# ls -lash /var/log
    total 3020
         0 drwxr-xr-x   11 root     root         540 Jul 29 08:50 .
         4 drwxr-xr-x    1 root     root        4.0K Jul  8 02:14 ..
         0 drwxr-xr-x    2 root     root          40 Jul 18 22:25 apt
         0 -rw-------    1 root     utmp           0 Nov  3  2016 btmp
         4 -rw-r--r--    1 root     root        1.4K Jul 28 22:12 charon.log
         4 -rw-r--r--    1 root     root          40 Jul 29 08:44 dhcpd.status
        16 -rw-r--r--    1 root     adm        14.0K Jul 18 22:25 dmesg
       132 -rw-r--r--    1 dnsmasq  root      129.1K Jul 29 08:43 dnsmasq.log
         0 drwxr-xr-x    2 root     root          40 Jul 18 22:25 fsck
         4 -rw-r--r--    1 root     root      286.0K Jul 29 08:50 lastlog
         0 drwxr-x---    2 www-data www-data     120 Jul 28 01:17 lighttpd
       536 -rw-r-----    1 root     adm       534.4K Jul 29 08:44 messages
      1016 -rw-r-----    1 root     adm      1012.8K Jul 27 17:16 messages.1
      1088 -rw-r-----    1 root     adm         1.1M Jul 22 07:13 messages.2
         0 drwxr-xr-x    2 root     root          40 Jul 18 22:25 mgetty
         0 drwxr-xr-x    2 ntp      ntp           40 Jul 18 22:25 ntpstats
         0 drwxr-xr-x    2 proxy    adm           40 Jul 18 22:25 squid
         0 drwxr-xr-x    2 proxy    proxy         40 Jul 18 22:25 squid3
         0 -rw-r--r--    1 root     root           0 Jul 18 22:25 ubnt-boot-upgrade.log
         4 -rw-r--r--    1 root     root         204 Jul 19 10:48 ubnt-daemon.log
       132 -rw-r--r--    1 root     root      128.1K Jul 18 22:26 ubnt-udapi-server.log
        28 -rw-r--r--    1 root     root       25.2K Jul 28 23:38 unms.error
        44 -rw-r--r--    1 root     root       41.8K Jul 28 23:38 unms.log
         4 -rw-r--r--    1 root     root         241 Jul 29 08:50 upnp.leases
         0 drwxr-xr-x    2 root     root          40 Jul 18 22:25 user
         0 drwxrwxr-x    2 root     vyattacf     140 Jul 18 22:25 vyatta
         4 -rw-rw-r--    1 root     utmp        1.9K Jul 29 08:50 wtmp
    [email protected]:~# 
    


  • I'm not sure what to look for since I don't have anything that has crashed


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