folder sharing issue

scottalanmiller

@scottalanmiller said in folder sharing issue:

@WrCombs said in folder sharing issue:

@DustinB3403 said in folder sharing issue:

@WrCombs said in folder sharing issue:

@DustinB3403 said in folder sharing issue:

@WrCombs said in folder sharing issue:

That's what I'm seeing also .

So to ask, did you just now start looking at the event viewer?

I checked it after @scotth said something about it.
and have been looking through it .

Okay, so that's fine, now it's time to schedule a site visit since you now have proof that reloading this box is the recommended approach.

Which means a site visit. Stop milking the customer for remote hours.

I understand that the fix would be reloading the device, I told my boss that my suggestion.

Hopefully that's the fix, and not some crazy network level issue.

im fed up.. I mean I am truly over it.

I hate Windows sharing, it's very hard to track down root causes.

wrx7m

@scottalanmiller said in folder sharing issue:

@WrCombs said in folder sharing issue:

@scottalanmiller said in folder sharing issue:

@WrCombs said in folder sharing issue:

@DustinB3403 said in folder sharing issue:

@WrCombs said in folder sharing issue:

@DustinB3403 said in folder sharing issue:

@WrCombs said in folder sharing issue:

That's what I'm seeing also .

So to ask, did you just now start looking at the event viewer?

I checked it after @scotth said something about it.
and have been looking through it .

Okay, so that's fine, now it's time to schedule a site visit since you now have proof that reloading this box is the recommended approach.

Which means a site visit. Stop milking the customer for remote hours.

I understand that the fix would be reloading the device, I told my boss that my suggestion.

Hopefully that's the fix, and not some crazy network level issue.

im fed up.. I mean I am truly over it.

I hate Windows sharing, it's very hard to track down root causes.

Especially, when it is peer-to-peer.

gjacobse

@scottalanmiller said in folder sharing issue:

@DustinB3403 said in folder sharing issue:

Which means a site visit. Stop milking the customer for remote hours.

They don't, they do inclusive support. They are just losing money trying to track this down.

Yup,.. In the world of Break Fix... finite amount of time per device before you TandL (toast and load)..

@WrCombs said in folder sharing issue:

Which means a site visit. Stop milking the customer for remote hours.

I understand that the fix would be reloading the device, I told my boss that my suggestion.

@WrCombs said in folder sharing issue:

Hopefully that's the fix, and not some crazy network level issue.

im fed up.. I mean I am truly over it.

It's where I am on our Primary and Secondary system. It's dropping to the Secondary several times a day.. which, while it is designed to do,.. it's not suppose to do it for 'no reason'.. Suspect the Vendor borked the install / setup from the get go. Of course they don't want to acknowledge it's possible.....

@scottalanmiller said in folder sharing issue:

im fed up.. I mean I am truly over it.

I hate Windows sharing, it's very hard to track down root causes.

sometimes i'ts not bad.... but yea. It's a PITA. I still can't get to the NAS from this PC, but every other PC in the house I can. (mutters under breath)

notverypunny

does an IP scanner (advanced IP scanner, angry IP scanner etc) find the .100 IP from one of the client boxes and see shares?
does the MAC for the above scan match what's on the server (ie. do you have a duplicate IP on the network)
is this something that was working and stopped or a new share that you can't get off the ground?

WrCombs

@notverypunny said in folder sharing issue:

does an IP scanner (advanced IP scanner, angry IP scanner etc) find the .100 IP from one of the client boxes and see shares?

does the MAC for the above scan match what's on the server (ie. do you have a duplicate IP on the network)

It shows that it's seeing the server:
https://i.imgur.com/8vhcZ9A.png

is this something that was working and stopped or a new share that you can't get off the ground?

Something that was working before yesterday, stopped working yesterday.

scotth

Have you run the usual checks like sfc /scannow repeating until it comes up clear, DISM (I forget the switches) and chkdsk /r also until it comes up clear?

It is Windows after all.

Dashrender

@scotth said in folder sharing issue:

Have you run the usual checks like sfc /scannow repeating until it comes up clear, DISM (I forget the switches) and chkdsk /r also until it comes up clear?

It is Windows after all.

Yeah, at this point - doing all that is OK - but really, it should be dump and reload time.

another thing to toss on the pile because we all know he won't be allowed to reload it yet... rebuild the network stack.

WrCombs

Have since tried to uninstall the nic and make registry changes (there were a lot that were out of wack apparently) but with no luck still.

edit Upon this and changing registry keys I was able to get it to communicate and work properly.

WrCombs

I can now path to 192.168.128.100\c$

WrCombs

@WrCombs said in folder sharing issue:

I can now path to 192.168.128.100\c$

but when i path to 192.168.128.100
I get the same error i was before.

DustinB3403

@WrCombs said in folder sharing issue:

@WrCombs said in folder sharing issue:

I can now path to 192.168.128.100\c$

but when i path to 192.168.128.100
I get the same error i was before.

192.168.128.100 is not a SMB or CIFS path. . . so of course it would error. You don't share out an IP address, but resources hosted at that address, IE C$.

WrCombs

@DustinB3403 said in folder sharing issue:

@WrCombs said in folder sharing issue:

@WrCombs said in folder sharing issue:

I can now path to 192.168.128.100\c$

but when i path to 192.168.128.100
I get the same error i was before.

192.168.128.100 is not a SMB or CIFS path. . . so of course it would error. You don't share out an IP address, but resources hosted at that address, IE C$.

I mapped the Bootdrv of the server on the terminals.
I did it I fixed it.
it was a registry setting.
Im not fucking with it anymore.
its working.

DustinB3403

@WrCombs said in folder sharing issue:

@DustinB3403 said in folder sharing issue:

@WrCombs said in folder sharing issue:

@WrCombs said in folder sharing issue:

I can now path to 192.168.128.100\c$

but when i path to 192.168.128.100
I get the same error i was before.

192.168.128.100 is not a SMB or CIFS path. . . so of course it would error. You don't share out an IP address, but resources hosted at that address, IE C$.

I mapped the Bootdrv of the server on the terminals.
I did it I fixed it.
it was a registry setting.
Im not fucking with it anymore.
its working.

Cool cool, so now just charge that customer for 24 hours of horsing around and wash your hands of this job until it blows up again. . .

WrCombs

@DustinB3403 said in folder sharing issue:

@WrCombs said in folder sharing issue:

@DustinB3403 said in folder sharing issue:

@WrCombs said in folder sharing issue:

@WrCombs said in folder sharing issue:

I can now path to 192.168.128.100\c$

but when i path to 192.168.128.100
I get the same error i was before.

192.168.128.100 is not a SMB or CIFS path. . . so of course it would error. You don't share out an IP address, but resources hosted at that address, IE C$.

I mapped the Bootdrv of the server on the terminals.
I did it I fixed it.
it was a registry setting.
Im not fucking with it anymore.
its working.

Cool cool, so now just charge that customer for 24 hours of horsing around and wash your hands of this job until it blows up again. . .

you done?

DustinB3403

@WrCombs said in folder sharing issue:

@DustinB3403 said in folder sharing issue:

@WrCombs said in folder sharing issue:

@DustinB3403 said in folder sharing issue:

@WrCombs said in folder sharing issue:

@WrCombs said in folder sharing issue:

I can now path to 192.168.128.100\c$

but when i path to 192.168.128.100
I get the same error i was before.

192.168.128.100 is not a SMB or CIFS path. . . so of course it would error. You don't share out an IP address, but resources hosted at that address, IE C$.

I mapped the Bootdrv of the server on the terminals.
I did it I fixed it.
it was a registry setting.
Im not fucking with it anymore.
its working.

Cool cool, so now just charge that customer for 24 hours of horsing around and wash your hands of this job until it blows up again. . .

you done?

Is your boss? They're the person who's making you do things the difficult and costly way.

scotth

WrCombs

@WrCombs said in folder sharing issue:

Have since tried to uninstall the nic and make registry changes (there were a lot that were out of wack apparently) but with no luck still.

edit Upon this and changing registry keys I was able to get it to communicate and work properly.

@scottalanmiller seemed confused in the ML wrap up video SO I thought I'd elaborate on what resolved my issue.... well Kind of. ... All I know is one of these fixed it - .

HKLM\system\current control set\services\CSC\ start = 0
HKLM\System\Current Control Set\Services\NetBT\Parameters\UseNewSMB set to 0
Uninstalling reinstalling NIC

DustinB3403

@WrCombs said in folder sharing issue:

@scottalanmiller seemed confused in the ML wrap up video SO I thought I'd elaborate on what resolved my issue.... well Kind of. ... All I know is one of these fixed it - .

HKLM\system\current control set\services\CSC\ start = 0

HKLM\System\Current Control Set\Services\NetBT\Parameters\UseNewSMB set to 0

Uninstalling reinstalling NIC

So you didn't attempt each of these individually, but instead made all of the changes at once and refused to test with a reboot between the changes?

Also doesn't this mean after spending over a day horsing around with this over VNC that you or a coworker made a site visit?

Also also does this mean the client paid for over a days worth of remote troubleshooting and a site-visit on top of it all?

WrCombs

@DustinB3403 said in folder sharing issue:

@WrCombs said in folder sharing issue:

@scottalanmiller seemed confused in the ML wrap up video SO I thought I'd elaborate on what resolved my issue.... well Kind of. ... All I know is one of these fixed it - .

HKLM\system\current control set\services\CSC\ start = 0

HKLM\System\Current Control Set\Services\NetBT\Parameters\UseNewSMB set to 0

Uninstalling reinstalling NIC

So you didn't attempt each of these individually, but instead made all of the changes at once and refused to test with a reboot between the changes?

Also doesn't this mean after spending over a day horsing around with this over VNC that you or a coworker made a site visit?

Also also does this mean the client paid for over a days worth of remote troubleshooting and a site-visit on top of it all?

Seriously.
More ridicule from Mr Dustin.. FFS

I made the changes as I was given them .
NO we didnt go on site, rather I finally got an answer that was (good enough for my Boss.
He paid for the time it took me to fix the issue/do research on this issue (only paid for 4 hours per my boss. - Virus removal, and then the fix of the issue.)

DustinB3403

@WrCombs said in folder sharing issue:

More ridicule from Mr Dustin.. FFS

I'm not ridiculing, I'm asking an honest question. With break fix issues like this it's much better to make 1 change at a time, test and proceed.

Because, one change, may break something else and it's easier to know what was changed and what broke when that change was made.

I told you to reset the NIC around post 8 or 9 on this topic, what does the NIC status show now?
Cool, how did you reset the NIC without being on site, did the client provide a remote set of hands?
So the client did pay, which is fine, I'd argue the Virus removal bit but wasn't involved on that. You know where the rest of the community stands with the quarantine, rescan approach you were forced to take.

Solved folder sharing issue