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    MFP: Scan to email address

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    • gjacobse
      gjacobse last edited by

      Just a curious thought - we have several MFP devices that can be set with scan to email. We are also in the move to O365, which I know I may have to set up a relay for.

      But - the real question is should I have one 'email address' to scan from or 'department' scan from emails..

      1 Reply Last reply Reply Quote 0
      • scottalanmiller
        scottalanmiller last edited by

        Likely just one.

        1 Reply Last reply Reply Quote 0
        • scottalanmiller
          scottalanmiller last edited by

          You will likely need a relay SMTP server as well to manage your O365 authentication.

          JaredBusch 1 Reply Last reply Reply Quote 1
          • david.wiese
            david.wiese last edited by

            Here is the way i have my 7 mpf's setup. Each machine has its own From address and it is by department. So mine are [email protected], [email protected] and so on. All Mfp's point to our relay server and everything works without an issue. We are on Office365 for email only at this time.

            gjacobse JaredBusch 2 Replies Last reply Reply Quote 0
            • gjacobse
              gjacobse @david.wiese last edited by

              @david.wiese said:

              Here is the way i have my 7 mpf's setup. Each machine has its own From address and it is by department. So mine are [email protected], [email protected] and so on. All Mfp's point to our relay server and everything works without an issue. We are on Office365 for email only at this time.

              David - What did you use as your relay server?

              david.wiese gjacobse 2 Replies Last reply Reply Quote 0
              • david.wiese
                david.wiese @gjacobse last edited by

                @g.jacobse i believe we are using a vm we setup that does our dir sync as well as our relay. I'm not 100% sure about that since I didn't set that up.

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                • gjacobse
                  gjacobse @gjacobse last edited by

                  @g.jacobse said:

                  @david.wiese said:

                  Here is the way i have my 7 mpf's setup. Each machine has its own From address and it is by department. So mine are [email protected], [email protected] and so on. All Mfp's point to our relay server and everything works without an issue. We are on Office365 for email only at this time.

                  David - What did you use as your relay server?

                  I guess I should also ask / confirm: In O365 you have a distribution group for that resource (purchase, engineering, hr, etc),...

                  david.wiese 1 Reply Last reply Reply Quote 0
                  • david.wiese
                    david.wiese @gjacobse last edited by

                    @g.jacobse nope, nothing setup in o365 for any of the scanners. They are just dummy addresses in the mfp's.

                    scottalanmiller 1 Reply Last reply Reply Quote 0
                    • JaredBusch
                      JaredBusch @scottalanmiller last edited by

                      @scottalanmiller said:

                      You will likely need a relay SMTP server as well to manage your O365 authentication.

                      You definitely want a local relay if you will be doing a lot of email, because that will not slow down the machine itself while it sends each email.

                      If it is only occasionally or intermittent, you can get away without it.

                      You will need to confirm that your MFP can handle the authentication if you do not use a local relay. Or you will have to configure Office 365 to trust your IP for unauthenticated sends. This can be dangerous, but is easily configured in Office 365.

                      1 Reply Last reply Reply Quote 0
                      • scottalanmiller
                        scottalanmiller @david.wiese last edited by

                        @david.wiese said:

                        @g.jacobse nope, nothing setup in o365 for any of the scanners. They are just dummy addresses in the mfp's.

                        That's a different approach. That is just sending email not going through O365 at all. Same as email from any external user.

                        JaredBusch 1 Reply Last reply Reply Quote 0
                        • JaredBusch
                          JaredBusch @scottalanmiller last edited by

                          @scottalanmiller said:

                          That's a different approach. That is just sending email not going through O365 at all. Same as email from any external user.

                          It is using his internal relay server to go through O365.

                          scottalanmiller 1 Reply Last reply Reply Quote 0
                          • thanksajdotcom
                            thanksajdotcom last edited by

                            Yes, that will work

                            1 Reply Last reply Reply Quote 0
                            • scottalanmiller
                              scottalanmiller @JaredBusch last edited by

                              @JaredBusch are you sure? There is no need to relay if you don't use real addresses and he said he was using dummy addresses. We send from external, no relay, all the time.

                              1 Reply Last reply Reply Quote 0
                              • JaredBusch
                                JaredBusch @david.wiese last edited by

                                @scottalanmiller said:

                                @JaredBusch are you sure? There is no need to relay if you don't use real addresses and he said he was using dummy addresses. We send from external, no relay, all the time.

                                @david.wiese said:

                                Here is the way i have my 7 mpf's setup. Each machine has its own From address and it is by department. So mine are [email protected], [email protected] and so on. All Mfp's point to our relay server and everything works without an issue. We are on Office365 for email only at this time.

                                1 Reply Last reply Reply Quote 0
                                • gjacobse
                                  gjacobse last edited by

                                  We just had our new Konica Minolta's delivered - our install tech brought and left a document with me about setting it up. Sadly I'm not in any better position than I was before.

                                  http://supertekboy.com/2013/02/13/getting-your-multifunction-network-scanner-to-work-with-office-365/

                                  thanksajdotcom 1 Reply Last reply Reply Quote 0
                                  • ?
                                    A Former User last edited by A Former User

                                    I just setup a secure FTPS server on our file server, like the firewall down to the IPs of the MFPs.
                                    Setup virtual directories that makes a /Scans/ Folder under their Network drive. (it's virtual so the ftp login can't see all a users network files, just scans)
                                    They select there username on the Ricoh and it saves there. I can't used SMB because we are on server 2012 and Ricoh doesn't support SMB 3.0 it seems.
                                    I've never used the email function of the MFPs

                                    1 Reply Last reply Reply Quote 1
                                    • thanksajdotcom
                                      thanksajdotcom @gjacobse last edited by thanksajdotcom

                                      @g.jacobse said:

                                      We just had our new Konica Minolta's delivered - our install tech brought and left a document with me about setting it up. Sadly I'm not in any better position than I was before.

                                      http://supertekboy.com/2013/02/13/getting-your-multifunction-network-scanner-to-work-with-office-365/

                                      Those instructions are outdated. It's just outlook.office365.com for the SMTP server. It's still 587 for the port and STARTTLS for the encryption though. That much is true. It's really simple stuff. Not sure where the issue is.

                                      On a separate note, that site uses the same Wordpress theme mine does! Different coloring and images, yes, but look at it next to mine.
                                      http://www.thanksaj.com

                                      Lol

                                      gjacobse 1 Reply Last reply Reply Quote 0
                                      • gjacobse
                                        gjacobse @thanksajdotcom last edited by

                                        @ajstringham said:

                                        @g.jacobse said:

                                        We just had our new Konica Minolta's delivered - our install tech brought and left a document with me about setting it up. Sadly I'm not in any better position than I was before.

                                        http://supertekboy.com/2013/02/13/getting-your-multifunction-network-scanner-to-work-with-office-365/

                                        Those instructions are outdated. It's just outlook.office365.com for the SMTP server. It's still 587 for the port and STARTTLS for the encryption though. That much is true. It's really simple stuff. Not sure where the issue is.

                                        On a separate note, that site uses the same Wordpress theme mine does! Different coloring and images, yes, but look at it next to mine.
                                        http://www.thanksaj.com

                                        Lol

                                        I agree that it is a bit outdated as you pointed out that MS has changed the server naming. However in the comments someone stated this and pointed to SMTP.office365.com. I am unsure of the different, but then why did the change the naming of the office TOOLBAR to RIBBON?

                                        I'll plug that in and see what it does.

                                        Reid Cooper 1 Reply Last reply Reply Quote 0
                                        • Reid Cooper
                                          Reid Cooper @gjacobse last edited by

                                          @g.jacobse the Ribbon Toolbar was the major feature of MS Office 2007.

                                          1 Reply Last reply Reply Quote 1
                                          • gjacobse
                                            gjacobse last edited by

                                            Well it worked finally - well sort of.

                                            I created another user in O365 called Scanner Device ([email protected]~~) assigned global admin rights and updated the copier. All the the other network settings were fine (TLS, port etc). And the scan sent it to email.

                                            Of course it kept it internal.. which over all I suppose is perfect,.. but we haven't fully cut over from our POP email yet.

                                            Two things of interest though:

                                            • Global Rights seem to be a breach point..
                                            • The scan came in a ZIP file

                                            But otherwise - it worked just fine.

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