Website not working - looking to troubleshoot
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@Reid-Cooper said in Website not working - looking to troubleshoot:
Sounds like a vendor issue.
Considering I do very little to nothing on my side, and just waiting seems to solve it, I find it hard to disagree.
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@Dashrender said in Website not working - looking to troubleshoot:
@Reid-Cooper said in Website not working - looking to troubleshoot:
Sounds like a vendor issue.
Considering I do very little to nothing on my side, and just waiting seems to solve it, I find it hard to disagree.
When we have similar payer issues (Aetna, Caresource, CGS Medicare and especially Ohio Medicaid), and it happens on 30+ pc's, I always assume its them. I then check with my cell phone and 99.9% of the time, its them and I move on.
I have noticed with a few past clients that used Athena, ECW, and NextGen, I always start with clearing the cache and go from there.
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It’s turn out that an upstream provider to cox (maybe Zayo) is/was having issues that was breaking TLS connections.
Many people have been having issues for three days mostly on secure sites.
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@Dashrender said in Website not working - looking to troubleshoot:
It’s turn out that an upstream provider to cox (maybe Zayo) is/was having issues that was breaking TLS connections.
Many people have been having issues for three days mostly on secure sites.
They have been doing a lot of maintenance lately so I don't doubt that.
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@Dashrender said in Website not working - looking to troubleshoot:
It’s turn out that an upstream provider to cox (maybe Zayo) is/was having issues that was breaking TLS connections.
Many people have been having issues for three days mostly on secure sites.
<tinfoil hat>
Makes me wonder what they're REALLY doing if they're breaking TLS connections!
</tinfoil hat> -
@dafyre said in Website not working - looking to troubleshoot:
@Dashrender said in Website not working - looking to troubleshoot:
It’s turn out that an upstream provider to cox (maybe Zayo) is/was having issues that was breaking TLS connections.
Many people have been having issues for three days mostly on secure sites.
<tinfoil hat>
Makes me wonder what they're REALLY doing if they're breaking TLS connections!
</tinfoil hat>Exactly- how the hell do you break TLS unless you’re purposefully screwing with it.
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Just received another notice a few minutes ago. Zayo is doing more maintenance - "Third-party will be performing network maintenance to to add capacity to node for their Memphis ring."
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@pmoncho said in Website not working - looking to troubleshoot:
Just received another notice a few minutes ago. Zayo is doing more maintenance - "Third-party will be performing network maintenance to to add capacity to node for their Memphis ring."
@pmoncho said in Website not working - looking to troubleshoot:
Just received another notice a few minutes ago. Zayo is doing more maintenance - "Third-party will be performing network maintenance to to add capacity to node for their Memphis ring."
Great
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@Dashrender That explains why the ICMP packets (ping) always worked.
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On Windows, there's a nice simple application call WinMTR that combines traceroute and ping tools.
Its available via chocolatey too.
choco install winmtr-redux
