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    Office Documents randomly becoming Read-Only

    IT Discussion
    office users issue troubleshooting read-only
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    • DustinB3403
      DustinB3403 last edited by

      Issue: Numerous users have reported working on a file for any given period of time, when randomly the file (word, excel, ppt) becomes Read-Only.

      All documents are reportedly local to the user (in their profile, desktop, documents).

      Sleep doesn't appear to be the cause as users can be actively working in a document and it'll become read-only.

      Office version 1810

      Nothing I've been able to find applies, and the most currently reported case of this is for things I've already troubleshoot. Sleep, disable OneDrive auto save, AV issue etc.

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      • black3dynamite
        black3dynamite last edited by

        Windows 10 update?

        DustinB3403 1 Reply Last reply Reply Quote 0
        • DustinB3403
          DustinB3403 @black3dynamite last edited by

          @black3dynamite performed, could likely run them again though.

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          • black3dynamite
            black3dynamite last edited by

            What about the Mac users, any of them having the same issue?

            DustinB3403 1 Reply Last reply Reply Quote 0
            • DustinB3403
              DustinB3403 @black3dynamite last edited by

              @black3dynamite None that have reported it, appears to be a Windows only type of issue at the moment.

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              • black3dynamite
                black3dynamite last edited by

                Still get read only when using the app in safe mode?
                https://support.office.com/en-us/article/Open-Office-apps-in-safe-mode-on-a-Windows-PC-dedf944a-5f4b-4afb-a453-528af4f7ac72

                DustinB3403 1 Reply Last reply Reply Quote 1
                • DustinB3403
                  DustinB3403 @black3dynamite last edited by

                  @black3dynamite That I haven't tried. It's worth a check!

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