VMware vSphere 6 Showing No CPU or Memory Used
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Most, but not all, VMs on this machine show like no usage, even -1 Host Memory. But a few show normal resources. VMs not showing include a random mix of Windows and Linux.
Any idea what could cause this to display like this?
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Do you have the drivers installed into the guests?
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@dustinb3403 said in VMware vSphere 6 Showing No CPU or Memory Used:
Do you have the drivers installed into the guests?
We do, yes.
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Can you see these details if you're connected directly to the server?
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You can try and restart the management agents in this environment and see if that corrects the issue.
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Other than these symptoms, any other issues? Such as with the VM's themselves? Can you reboot the VMs or are the vmx files corrupt?
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About 640 days of uptime on the server, so that could be a reason.
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@nerdydad said in VMware vSphere 6 Showing No CPU or Memory Used:
Other than these symptoms, any other issues? Such as with the VM's themselves? Can you reboot the VMs or are the vmx files corrupt?
VMs were rebooted, no change.
Getting some performance issues, it seems, but very hard to tell.
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@romo said in VMware vSphere 6 Showing No CPU or Memory Used:
About 640 days of uptime on the server, so that could be a reason.
Yeah, we are getting that rebooted in the coming days.
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Is this the C# sharp client, didnt it get stopped and some features of it removed, especially if you update ESXi. And now you have to use the web version ?
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What version of the Hypervisor are you using?
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@hobbit666 said in VMware vSphere 6 Showing No CPU or Memory Used:
What version of the Hypervisor are you using?
6.0. We are having them update as soon as they can.
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@emad-r said in VMware vSphere 6 Showing No CPU or Memory Used:
Is this the C# sharp client, didnt it get stopped and some features of it removed, especially if you update ESXi. And now you have to use the web version ?
Yes, they have an aversion to the web client
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@emad-r said in VMware vSphere 6 Showing No CPU or Memory Used:
Is this the C# sharp client, didnt it get stopped and some features of it removed, especially if you update ESXi. And now you have to use the web version ?
I believe only in newer version 6.5/6.7 this is the case. Previous versions the client should just work.
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@scottalanmiller said in VMware vSphere 6 Showing No CPU or Memory Used:
@emad-r said in VMware vSphere 6 Showing No CPU or Memory Used:
Is this the C# sharp client, didnt it get stopped and some features of it removed, especially if you update ESXi. And now you have to use the web version ?
Yes, they have an aversion to the web client
I absolutely abhor the Flash web client. I use the HTML5 one when I can. Get them all the way to 6.7 so they can skip the flash web client.
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As for the issue i've never seen this.
I would say reboot the host, but as some and not all VM's are like this i'm not sure. Not sure if you can check VMTools on the clients can/is talking to the host correctly? Not sure if you can maybe telnet to the ports the vm tools uses on client VM's??
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@hobbit666 said in VMware vSphere 6 Showing No CPU or Memory Used:
As for the issue i've never seen this.
I would say reboot the host, but as some and not all VM's are like this i'm not sure. Not sure if you can check VMTools on the clients can/is talking to the host correctly? Not sure if you can maybe telnet to the ports the vm tools uses on client VM's??
that's what I'm wondering. We have a reboot coming, so we will see after that.
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I like the host reboot idea as well. But I also wonder if maybe at some point after the last upgrade some of the VMs were upgraded to the latest VMware Tools but others were not. Maybe use this KB to check some VMs that show no stats and some that show stats correctly to confirm the version is what it should be - https://kb.vmware.com/s/article/1003947. I thought the back end data from the screenshot above was populated by data from the hypervisor only and not from VMware Tools, but we shall see.
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@networknerd said in VMware vSphere 6 Showing No CPU or Memory Used:
I like the host reboot idea as well. But I also wonder if maybe at some point after the last upgrade some of the VMs were upgraded to the latest VMware Tools but others were not.
I'm going to say that there is a very high certainty of this. But I'm also sure that one of the ones not working was one fully updated. And ones that are working, are not.
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@networknerd said in VMware vSphere 6 Showing No CPU or Memory Used:
. I thought the back end data from the screenshot above was populated by data from the hypervisor only and not from VMware Tools, but we shall see.
I would have expected so, given the type of data that it is.
