Windows 10 updates fail again



  • Trying to get an update on a single machine KB4088776 has been problematic for too long. I went the route of manually downloading and it still fails. I shutdown the WU service, renamed the softwaredistribution file, purged Windows update and still nothing gets this update installed. Machine currently sits at 16299.192 which up until today was actually at 16299.125. So I made progress but now can't get .309's update to go.

    Any thoughts? BTW, HP Probook 650 G1. BIOS is up to date and all other drivers are as well.



  • @wls-itguy said in Windows 10 updates fail again:

    Trying to get an update on a single machine KB4088776 has been problematic for too long. I went the route of manually downloading and it still fails. I shutdown the WU service, renamed the softwaredistribution file, purged Windows update and still nothing gets this update installed. Machine currently sits at 16299.192 which up until today was actually at 16299.125. So I made progress but now can't get .309's update to go.

    Any thoughts? BTW, HP Probook 650 G1. BIOS is up to date and all other drivers are as well.

    Do you have any third party antivirus installed?



  • @black3dynamite said in Windows 10 updates fail again:

    @wls-itguy said in Windows 10 updates fail again:

    Trying to get an update on a single machine KB4088776 has been problematic for too long. I went the route of manually downloading and it still fails. I shutdown the WU service, renamed the softwaredistribution file, purged Windows update and still nothing gets this update installed. Machine currently sits at 16299.192 which up until today was actually at 16299.125. So I made progress but now can't get .309's update to go.

    Any thoughts? BTW, HP Probook 650 G1. BIOS is up to date and all other drivers are as well.

    Do you have any third party antivirus installed?

    Yes. I thought about that and thought, nah, that’s too easy.



  • @wls-itguy said in Windows 10 updates fail again:

    @black3dynamite said in Windows 10 updates fail again:

    @wls-itguy said in Windows 10 updates fail again:

    Trying to get an update on a single machine KB4088776 has been problematic for too long. I went the route of manually downloading and it still fails. I shutdown the WU service, renamed the softwaredistribution file, purged Windows update and still nothing gets this update installed. Machine currently sits at 16299.192 which up until today was actually at 16299.125. So I made progress but now can't get .309's update to go.

    Any thoughts? BTW, HP Probook 650 G1. BIOS is up to date and all other drivers are as well.

    Do you have any third party antivirus installed?

    Yes. I thought about that and thought, nah, that’s too easy.

    This a long shot, but do you have secure boot enabled?



  • @wls-itguy said in Windows 10 updates fail again:

    Trying to get an update on a single machine KB4088776 has been problematic for too long. I went the route of manually downloading and it still fails. I shutdown the WU service, renamed the softwaredistribution file, purged Windows update and still nothing gets this update installed. Machine currently sits at 16299.192 which up until today was actually at 16299.125. So I made progress but now can't get .309's update to go.

    Any thoughts? BTW, HP Probook 650 G1. BIOS is up to date and all other drivers are as well.

    At this point I would do a refresh of WIndows 10 and then reinstall all the apps. Backup first.



  • @dbeato said in Windows 10 updates fail again:

    @wls-itguy said in Windows 10 updates fail again:

    Trying to get an update on a single machine KB4088776 has been problematic for too long. I went the route of manually downloading and it still fails. I shutdown the WU service, renamed the softwaredistribution file, purged Windows update and still nothing gets this update installed. Machine currently sits at 16299.192 which up until today was actually at 16299.125. So I made progress but now can't get .309's update to go.

    Any thoughts? BTW, HP Probook 650 G1. BIOS is up to date and all other drivers are as well.

    At this point I would do a refresh of WIndows 10 and then reinstall all the apps. Backup first.

    Not with this user too many files and programs configured the way he wants. Besides he’s up for a new machine in July.



  • @wls-itguy said in Windows 10 updates fail again:

    @dbeato said in Windows 10 updates fail again:

    @wls-itguy said in Windows 10 updates fail again:

    Trying to get an update on a single machine KB4088776 has been problematic for too long. I went the route of manually downloading and it still fails. I shutdown the WU service, renamed the softwaredistribution file, purged Windows update and still nothing gets this update installed. Machine currently sits at 16299.192 which up until today was actually at 16299.125. So I made progress but now can't get .309's update to go.

    Any thoughts? BTW, HP Probook 650 G1. BIOS is up to date and all other drivers are as well.

    At this point I would do a refresh of WIndows 10 and then reinstall all the apps. Backup first.

    Not with this user too many files and programs configured the way he wants. Besides he’s up for a new machine in July.

    Okay, so what are the error logs when trying to install the updates?



  • @dbeato

    Don’t have the machine in front of me anymore. I’ll try and disable the AV tomorrow and if that doesn’t work I’ll look at the logs again.



  • My money on error 1603. Which means nothing but is usually the error in Windows Update logs.