Google Pixel 2 XL: Unable to setup Exchange email

gjacobse

Trying to help someone with a new Google Pixel 2 XL and they are getting an error of unable to connect to server

Using this link here:

https://www.verizonwireless.com/simulator/Google/pixel/embedded.html#FEATURE_EMAIL_CORPORATE

they get to step 14, and then the error occurs:

can't connect to server

Danp

@gjacobse I have a 2XL, but I just use Outlook for Android. What's their reasoning for using the Gmail app to access Exchange?

gjacobse

@danp said in Google Pixel 2 XL: Unable to setup Exchange email:

@gjacobse I have a 2XL, but I just use Outlook for Android. What's their reasoning for using the Gmail app to access Exchange?

so the native mail app does not support Exchange? Recommending Outlook. I'll have them try that.

coliver

@gjacobse said in Google Pixel 2 XL: Unable to setup Exchange email:

@danp said in Google Pixel 2 XL: Unable to setup Exchange email:

@gjacobse I have a 2XL, but I just use Outlook for Android. What's their reasoning for using the Gmail app to access Exchange?

so the native mail app does not support Exchange? Recommending Outlook. I'll have them try that.

It does but the Outlook app always seems to work so much better.

dbeato

@gjacobse said in Google Pixel 2 XL: Unable to setup Exchange email:

@danp said in Google Pixel 2 XL: Unable to setup Exchange email:

@gjacobse I have a 2XL, but I just use Outlook for Android. What's their reasoning for using the Gmail app to access Exchange?

so the native mail app does not support Exchange? Recommending Outlook. I'll have them try that.

The native mail app is Gmail App so it is compatible just not always working.

gjacobse

Outlook for the win..

Thanks