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    Hyper-V uptime mismatch

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    • ObsolesceO
      Obsolesce @DustinB3403
      last edited by Obsolesce

      @dustinb3403 said in Hyper-V uptime mismatch:

      @tim_g said in Hyper-V uptime mismatch:

      If the state of the VM was something other than "running" for whatever reason (in this case to back up the VM), then it will reset the Uptime counter. This is completely independent and not related to the Guest OS uptime.

      That your backup software is causing the VM to be put into a saved state is the issue.

      Your arguing to stop using Live Backups, just reboot the VM at every backup then.. Rather than "fix the damn uptime counter Hyper-V / Veeam"

      I don't see the counter as the issue.

      I see the issue as the VM being put into a saved state when it should not be.

      JaredBuschJ 1 Reply Last reply Reply Quote 0
      • JaredBuschJ
        JaredBusch @DustinB3403
        last edited by

        @dustinb3403 said in Hyper-V uptime mismatch:

        @jaredbusch In your last screenshot the ACIEXCH01 had a 3 hour uptime. Was that screenshot old or did you do something within the VM to correct the time?

        No, the backup runs every 4 hours. and just ran at 4PM CST.

        Edit: I obviously see the part about the services being refreshed, my question was this a manual operation?

        No. I did not refresh anything manually.

        1 Reply Last reply Reply Quote 0
        • JaredBuschJ
          JaredBusch @Obsolesce
          last edited by

          @tim_g said in Hyper-V uptime mismatch:

          @dustinb3403 said in Hyper-V uptime mismatch:

          @tim_g said in Hyper-V uptime mismatch:

          If the state of the VM was something other than "running" for whatever reason (in this case to back up the VM), then it will reset the Uptime counter. This is completely independent and not related to the Guest OS uptime.

          That your backup software is causing the VM to be put into a saved state is the issue.

          Your arguing to stop using Live Backups, just reboot the VM at every backup then.. Rather than "fix the damn uptime counter Hyper-V / Veeam"

          I don't see the counter as the issue.

          I see the issue as the VM being put into a saved state when it should not be.

          But it isn't. And after this last backup, the Exchange server is not showing the incorrect value even though the backups have completed.

          0_1516055803461_0bf7aae2-9da0-46ee-9a69-775e5c8ae099-image.png

          ObsolesceO 1 Reply Last reply Reply Quote 0
          • ObsolesceO
            Obsolesce @JaredBusch
            last edited by

            @jaredbusch said in Hyper-V uptime mismatch:

            @tim_g said in Hyper-V uptime mismatch:

            @dustinb3403 said in Hyper-V uptime mismatch:

            @tim_g said in Hyper-V uptime mismatch:

            If the state of the VM was something other than "running" for whatever reason (in this case to back up the VM), then it will reset the Uptime counter. This is completely independent and not related to the Guest OS uptime.

            That your backup software is causing the VM to be put into a saved state is the issue.

            Your arguing to stop using Live Backups, just reboot the VM at every backup then.. Rather than "fix the damn uptime counter Hyper-V / Veeam"

            I don't see the counter as the issue.

            I see the issue as the VM being put into a saved state when it should not be.

            But it isn't. And after this last backup, the Exchange server is not showing the incorrect value even though the backups have completed.

            Do a manual backup so you can watch Hyper-V Manager to see if it gets put into a quick saved state. Does the Hyper-V logs show it was put into a saved state?

            If it's not changing state from running to something else, then Veeam needs to fix their shit to stop fucking with the Hyper-V VM uptime timer.

            1 Reply Last reply Reply Quote 0
            • JaredBuschJ
              JaredBusch
              last edited by

              it never goes into a saved state.

              The only thing ever in the log is this
              0_1516056011774_bfae74f9-d5e2-4806-900b-acecac3930e4-image.png

              ObsolesceO 1 Reply Last reply Reply Quote 0
              • ObsolesceO
                Obsolesce @JaredBusch
                last edited by

                @jaredbusch said in Hyper-V uptime mismatch:

                it never goes into a saved state.

                The only thing ever in the log is this

                No idea then. I back up VMs all the time and their Uptime never resets regardless of guest OS.

                If this is specific to Veeam, they need to fix it then.

                The GuestOS logs will tell you of any shutdowns/reboots. If those are clean, and the state of the VM is indeed NOT changing from running to anything else, then that leaves Veeam's backup process screwing with it.

                1 Reply Last reply Reply Quote 0
                • brianlittlejohnB
                  brianlittlejohn
                  last edited by

                  Is the HyperV Integration tools up to date?

                  1 Reply Last reply Reply Quote 0
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