Weird Comcast to Voip.ms issue
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So I ported a phone number from Comcast to Voip.ms about 3 weeks ago. Today I noticed that when I make a phone call to that ported number from another Comcast phone number it gets a busy signal. If I call from a cell phone or from AT&T it works fine. I contacted Voip.ms and they said Comcast needs to fix something on their network. Comcast says the carrier that is holding the number needs to fix something on their side. What do you guys think?
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I even went over to a neighbor's business and made a call to the ported number from their Comcast phone number and still a busy signal.
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Sounds like a problem on Comcast's end.
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@danp - Yeah I am on the line with another tech from Comcast and he said he thinks he can see the problem.
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Issue was corrected on Comcast's side. They did not remove the number from their switches after the number was ported. Therefore anytime a Comcast number called our number it went to a busy signal.
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Yup. Very clearly a Comcast issue that they should have realized instantly.
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It is a very common issue
