IT Environment update questions



  • OK the environment is not completely greenfield.

    10 Windows 10 PCs all attached to Azure AD
    Office 365
    1 Mac

    The desire to is save faxes to a shared location. The cost of a hosted fax solution is more than they want to spend.



  • I could put a NAS in, and have the faxes saved there. But how do you manage the permissions? Most, if not all NASs can't get authentication directly from Azure AD.

    Additional options: use something like Salt to create network mappings for the computers.

    What other options?



  • Hosting your own fax server may be an option. Something like ICTCore with ICTFax might work.

    http://ictfax.org/

    You could easily setup a Vultr instance and then forward faxes to a shared O365 mailbox.



  • @dashrender said in Greenfield (OK not really) setup questions:

    Additional options: use something like Salt to create network mappings for the computers.

    I am interested to hear about:

    "Salt to create network mappings for the computers."

    Since salt works only when minions connected, and for reason my NAS and windows clients loses the connections every 2-3 days and requires the user to re-input username/password (maybe related to Windows limtiation)

    how will you effectively use salt for that purpose ? just put script to run at user login ? any other neat ways to do this ?



  • What version of O365 do they have? If they have SharePoint Online or ODfB you should be able to mount a folder to WebDAV on a hosted fax server and drop the faxes into that share.



  • @coliver said in Greenfield (OK not really) setup questions:

    What version of O365 do they have? If they have SharePoint Online or ODfB you should be able to mount a folder to WebDAV on a hosted fax server and drop the faxes into that share.

    They have a AIO device currently receiving faxes - I don't think they want to get away from that.

    It's the office's brand new printer (AIO). I'm not sure if they would be open to killing the the phone line to it. They also use the phoneline for CC payments (stand alone CC machine much easier on PCI).

    Of course, they could scan via the machine, then use the hosted fax service to do the sending, but it is a lot more steps.



  • @coliver said in Greenfield (OK not really) setup questions:

    What version of O365 do they have? If they have SharePoint Online or ODfB you should be able to mount a folder to WebDAV on a hosted fax server and drop the faxes into that share.

    E3 for most users, E1 for a few.



  • @dashrender said in Greenfield (OK not really) setup questions:

    @coliver said in Greenfield (OK not really) setup questions:

    What version of O365 do they have? If they have SharePoint Online or ODfB you should be able to mount a folder to WebDAV on a hosted fax server and drop the faxes into that share.

    They have a AIO device currently receiving faxes - I don't think they want to get away from that.

    It's the office's brand new printer (AIO). I'm not sure if they would be open to killing the the phone line to it. They also use the phoneline for CC payments (stand alone CC machine much easier on PCI).

    Of course, they could scan via the machine, then use the hosted fax service to do the sending, but it is a lot more steps.

    They wouldn't have to get rid of the phone line. You could setup a new DID to the fax server and forward inbound calls, to that line, to that new DID, outbound calls would still work.



  • @coliver said in Greenfield (OK not really) setup questions:

    @dashrender said in Greenfield (OK not really) setup questions:

    @coliver said in Greenfield (OK not really) setup questions:

    What version of O365 do they have? If they have SharePoint Online or ODfB you should be able to mount a folder to WebDAV on a hosted fax server and drop the faxes into that share.

    They have a AIO device currently receiving faxes - I don't think they want to get away from that.

    It's the office's brand new printer (AIO). I'm not sure if they would be open to killing the the phone line to it. They also use the phoneline for CC payments (stand alone CC machine much easier on PCI).

    Of course, they could scan via the machine, then use the hosted fax service to do the sending, but it is a lot more steps.

    They wouldn't have to get rid of the phone line. You could setup a new DID to the fax server and forward inbound calls, to that line, to that new DID, outbound calls would still work.

    Currently the phone system is on prem - OLD AS DIRT. changing it is another unrelated project.

    If we go for a hosted fax solution - then nothing would be flowing through on prem equipment at all.

    So I guess you're saying - get a new incoming fax number? or port the current one to a VOIP provider, and get a new number on the outbound line.



  • @dashrender said in IT Environment update questions:

    @coliver said in Greenfield (OK not really) setup questions:

    @dashrender said in Greenfield (OK not really) setup questions:

    @coliver said in Greenfield (OK not really) setup questions:

    What version of O365 do they have? If they have SharePoint Online or ODfB you should be able to mount a folder to WebDAV on a hosted fax server and drop the faxes into that share.

    They have a AIO device currently receiving faxes - I don't think they want to get away from that.

    It's the office's brand new printer (AIO). I'm not sure if they would be open to killing the the phone line to it. They also use the phoneline for CC payments (stand alone CC machine much easier on PCI).

    Of course, they could scan via the machine, then use the hosted fax service to do the sending, but it is a lot more steps.

    They wouldn't have to get rid of the phone line. You could setup a new DID to the fax server and forward inbound calls, to that line, to that new DID, outbound calls would still work.

    Currently the phone system is on prem - OLD AS DIRT. changing it is another unrelated project.

    If we go for a hosted fax solution - then nothing would be flowing through on prem equipment at all.

    So I guess you're saying - get a new incoming fax number? or port the current one to a VOIP provider, and get a new number on the outbound line.

    Literally nothing here has to do with the current phone system. That's another topic entirely and out of the scope of this conversation.

    What I'm suggesting is getting a SIP DID for a hosted fax server. Then, using either the onsite system or the Telco provider, forward all incoming calls to the Fax line to the SIP DID. That way they will still be able to use the AiO for outbound fax and it will be coming from the office's fax line.

    The other options would probably be easier though to be honest. This was just a suggestion to keep the AiO in the loop.



  • @coliver said in IT Environment update questions:

    @dashrender said in IT Environment update questions:

    @coliver said in Greenfield (OK not really) setup questions:

    @dashrender said in Greenfield (OK not really) setup questions:

    @coliver said in Greenfield (OK not really) setup questions:

    What version of O365 do they have? If they have SharePoint Online or ODfB you should be able to mount a folder to WebDAV on a hosted fax server and drop the faxes into that share.

    They have a AIO device currently receiving faxes - I don't think they want to get away from that.

    It's the office's brand new printer (AIO). I'm not sure if they would be open to killing the the phone line to it. They also use the phoneline for CC payments (stand alone CC machine much easier on PCI).

    Of course, they could scan via the machine, then use the hosted fax service to do the sending, but it is a lot more steps.

    They wouldn't have to get rid of the phone line. You could setup a new DID to the fax server and forward inbound calls, to that line, to that new DID, outbound calls would still work.

    Currently the phone system is on prem - OLD AS DIRT. changing it is another unrelated project.

    If we go for a hosted fax solution - then nothing would be flowing through on prem equipment at all.

    So I guess you're saying - get a new incoming fax number? or port the current one to a VOIP provider, and get a new number on the outbound line.

    Literally nothing here has to do with the current phone system. That's another topic entirely and out of the scope of this conversation.

    What I'm suggesting is getting a SIP DID for a hosted fax server. Then, using either the onsite system or the Telco provider, forward all incoming calls to the Fax line to the SIP DID. That way they will still be able to use the AiO for outbound fax and it will be coming from the office's fax line.

    The other options would probably be easier though to be honest. This was just a suggestion to keep the AiO in the loop.

    OK I see where you're going there - Forwarding the inbound through the on-prem PBX is not desirable, now they would be tieing up two phone lines. When I had this telco provider do the forwarding at the CO, they basically removed the number from that line, assigned a new one (so out going calls would be on a different number now) and charged us $20/month do to do the forwarding.

    So, yeah, if they are willing to deal with a new outgoing number, porting seems like the best option.



  • Maybe the Synology will work well with this:
    https://azure.microsoft.com/en-us/services/active-directory-ds/
    I know is not Azured AD but it would work well for this.


  • Service Provider

    @msff-amman-itofficer said in IT Environment update questions:

    @dashrender said in Greenfield (OK not really) setup questions:

    Additional options: use something like Salt to create network mappings for the computers.

    I am interested to hear about:

    "Salt to create network mappings for the computers."

    Since salt works only when minions connected, and for reason my NAS and windows clients loses the connections every 2-3 days and requires the user to re-input username/password (maybe related to Windows limtiation)

    how will you effectively use salt for that purpose ? just put script to run at user login ? any other neat ways to do this ?

    Salt is meant to run continuously. For example, mine run every 10 minutes or so to verify the environment. So if a mapped drive failed, it would be fixed again in a few minutes.



  • @scottalanmiller said in IT Environment update questions:

    @msff-amman-itofficer said in IT Environment update questions:

    @dashrender said in Greenfield (OK not really) setup questions:

    Additional options: use something like Salt to create network mappings for the computers.

    I am interested to hear about:

    "Salt to create network mappings for the computers."

    Since salt works only when minions connected, and for reason my NAS and windows clients loses the connections every 2-3 days and requires the user to re-input username/password (maybe related to Windows limtiation)

    how will you effectively use salt for that purpose ? just put script to run at user login ? any other neat ways to do this ?

    Salt is meant to run continuously. For example, mine run every 10 minutes or so to verify the environment. So if a mapped drive failed, it would be fixed again in a few minutes.

    The same goes for GPO. It refreshes every 15 min I think by default.



  • @JaredBusch
    This is my thread with fax in it.


  • Service Provider

    @dashrender said in IT Environment update questions:

    @scottalanmiller said in IT Environment update questions:

    @msff-amman-itofficer said in IT Environment update questions:

    @dashrender said in Greenfield (OK not really) setup questions:

    Additional options: use something like Salt to create network mappings for the computers.

    I am interested to hear about:

    "Salt to create network mappings for the computers."

    Since salt works only when minions connected, and for reason my NAS and windows clients loses the connections every 2-3 days and requires the user to re-input username/password (maybe related to Windows limtiation)

    how will you effectively use salt for that purpose ? just put script to run at user login ? any other neat ways to do this ?

    Salt is meant to run continuously. For example, mine run every 10 minutes or so to verify the environment. So if a mapped drive failed, it would be fixed again in a few minutes.

    The same goes for GPO. It refreshes every 15 min I think by default.

    Every 90 minutes with a 30 minute flux. So every 60-120 minutes for GPO.


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