Any Service Providers Using a CRM
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Greetings! This is Robert -- CEO from RepairShopr. Just joined at @technobabble's invitation. Great to be part of the community!
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@robert said:
Greetings! This is Robert -- CEO from RepairShopr. Just joined at @technobabble's invitation. Great to be part of the community!
Woot woot!
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@robert said:
Greetings! This is Robert -- CEO from RepairShopr. Just joined at @technobabble's invitation. Great to be part of the community!
Wow, that was fast! You get points for responsiveness for sure! And welcome to the community, great to have you here.
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welcome!
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Stumbled on this old thread while I'm doing an install of SuiteCRM.
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So you aren't using Microsoft Dynamics anymore?
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@coliver said in Any Service Providers Using a CRM:
So you aren't using Microsoft Dynamics anymore?
Haven't for years.
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@scottalanmiller said in Any Service Providers Using a CRM:
@coliver said in Any Service Providers Using a CRM:
So you aren't using Microsoft Dynamics anymore?
Haven't for years.
It is horribly expensive, more so than Salesforce actually.
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So far I'm liking SuiteCRM. Huge improvement over SugarCRM.
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I don't understand what's going on with Dynamics. The transition from Dynamics CRM to the new Dynamics 365 seems to be more than just a re-branding exercise, it feels like an entirely new product. Or rather two products, as Microsoft has been its usual annoying self and decided "why offer one product when we can confuse users by offering two?". So there's Dynamics 365 for Enterprise and Dynamics 365 for Business. Where "Enterprise" is defined, somewhat arbitrarily, as a company with 250+ users.
Worst still, Dynamics 365 for Business isn't even available in Europe yet, and yet neither is the old Dynamics CRM, leaving SMBs seemingly in limbo.
If anyone understands what's going on and can explain it to me, I'd be very grateful, as the concept of Dynamics 365 is pretty appealing.