Worst experience with GoatCase
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And their latest response is "I can provide you with a refund of the product amount excluding the shipping charges as it is already been shipped and we're not liable to pay any kind of shipping charges!"
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Any suggestions please
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Did you pay with credit card? Just contact them and inform them that the charges from GoatCase were fraudulent and that they ran a scam and never provided the product for which you paid.
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I did paid using my card as there was no paypal option. Let me contact my bank and see if they can help me, but i also wanted to make sure no one else gets cheated like this. Their social adverts are really high to get more people buying that.
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@Ambarishrh said in Worst experience with GoatCase:
or globegistics and i could see that the order left their facility. After few days and some minor updates i saw a note that its left
yet another reason to use a real CC, not ATM/fake CCs
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I was concluding the chat and got this!
"We are really sorry for the inconvenience caused to you!
You (change name)
I just need to advice all my contacts to stay away from you, which you can expect from now on on your social feeds, dont want anyone else to be having the same painful experience
You (change name)
Thank you
Brandon
Okay, I am providing you with a full refund !" -
Apparently i am not the only one!
https://www.trustpilot.com/review/goatcase.com
And i can even see that their refund never happens either!
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Surprisingly, I got the refund message now from paypal (dont be confused about my payment, that was on my bank card but i guess they used paypal to refund back!) that the amount will be credit back to my account! and a cancellation of the order via email!
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@Ambarishrh said in Worst experience with GoatCase:
Surprisingly, I got the refund message now from paypal (dont be confused about my payment, that was on my bank card but i guess they used paypal to refund back!) that the amount will be credit back to my account! and a cancellation of the order via email!
Watch it carefully until you see it actually appear in your bank account. If you don't see it soon, get right back up their asses about it.
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But this is from Paypal, i guess that can be trusted?
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@Ambarishrh said in Worst experience with GoatCase:
But this is from Paypal, i guess that can be trusted?
Too a degree, but none of it can be "trusted" until it actually goes back onto your bank balance. Sometimes telling someone they will get a refund will make them leave the company alone for a bit, and then they don't follow up and they never get it. But in my experience PayPal is pretty good w/ refund stuff.
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From my Paypal account