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    Surface Pro 4 - Login Issue

    Scheduled Pinned Locked Moved IT Discussion
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    • scottalanmillerS
      scottalanmiller @Alex Sage
      last edited by

      @aaronstuder said in Surface Pro 4 - Login Issue:

      @scottalanmiller The surface is 2 hours away 😞

      At least it isn't in Germany.

      1 Reply Last reply Reply Quote 0
      • A
        Alex Sage @Kelly
        last edited by

        @Kelly How? I have no connection to the device, until the user connects to the VPN, and the VPN can not be used, because the user can't login....

        scottalanmillerS KellyK 2 Replies Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @Alex Sage
          last edited by

          @aaronstuder said in Surface Pro 4 - Login Issue:

          @Kelly How? I have no connection to the device, until the user connects to the VPN, and the VPN can not be used, because the user can't login....

          Good reason to push for pre-login VPNs. I prefer them nearly always. ZeroTier, Pertino, OpenVPN... You don't want VPNs tied to AD or you lack LAN-like functionality.

          1 Reply Last reply Reply Quote 1
          • KellyK
            Kelly @Alex Sage
            last edited by

            @aaronstuder said in Surface Pro 4 - Login Issue:

            @Kelly How? I have no connection to the device, until the user connects to the VPN, and the VPN can not be used, because the user can't login....

            Well, you have a few options then. Go there, get the SP to you, or replace it with a known good one.

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            • zuphzuphZ
              zuphzuph Banned
              last edited by

              I lost power during the initial setup of an SP4. Had a rouge login, glad I had to reload enterprise on it anyways...

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              • bbigfordB
                bbigford @Alex Sage
                last edited by

                @aaronstuder said in Surface Pro 4 - Login Issue:

                @scottalanmiller The surface is 2 hours away 😞

                All the ones that I need in front of me, I just have them mail it to me. If it's an emergency, they can overnight it. Not explaining stuff over the phone to a non-technical person. If you try to describe to a sales person how to image a computer, forget it. lol

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