@JaredBusch said in I can't even: @scottalanmiller said in I can't even: Customer upset that we allow callers to not record a voice mail when we ask for one. They actually expect us to use technology to force people to leave messages. Did oyu ask them how you are supposed to make the person not hang up? Yeah.... like..... I guess they've never used a phone before? It's more than not hanging up it's ALSO forcing them to talk!