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    [SOLVED] Screenconnect - Stopped Working

    IT Discussion
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    • scottalanmillerS
      scottalanmiller @Alex Sage
      last edited by

      @anonymous said:

      Crap, can someone move this....

      Moved.

      1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller
        last edited by

        CentOS logs are in /var/logs/messages

        At least most logs are. /var/logs is the logging directory. Nearly everything goes into the "messages" catch all. But there are specific logs too for NginX, Apache (HTTPD), ScreenConnect, etc.

        A 1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller
          last edited by

          Do you know what time the SC app stopped working?

          A 1 Reply Last reply Reply Quote 0
          • A
            Alex Sage @scottalanmiller
            last edited by

            @scottalanmiller said:

            the SC app stopped working?

            Sometime over the weekend. I used it friday.

            1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller
              last edited by

              Oh boy, that's a big window for log scouring. I assume that there was no reboot during that time? Do you have sar collecting data? That might help to pinpoint when things changed.

              A 2 Replies Last reply Reply Quote 0
              • GregoryHallG
                GregoryHall
                last edited by

                When I was running Screen Connect on Linux it would fail on occasion like this and I would just download the Tar file and reinstall over the top and it would usually get it going again.
                https://www.screenconnect.com/Download

                JaredBuschJ 1 Reply Last reply Reply Quote 0
                • A
                  Alex Sage @scottalanmiller
                  last edited by

                  @scottalanmiller said:

                  Oh boy, that's a big window for log scouring. I assume that there was no reboot during that time? Do you have sar collecting data? That might help to pinpoint when things changed.

                  Darn it.... Forgot to turn on sar 😞

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • A
                    Alex Sage @scottalanmiller
                    last edited by

                    @scottalanmiller Rebooted Monday.

                    1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @Alex Sage
                      last edited by

                      @anonymous said:

                      @scottalanmiller said:

                      Oh boy, that's a big window for log scouring. I assume that there was no reboot during that time? Do you have sar collecting data? That might help to pinpoint when things changed.

                      Darn it.... Forgot to turn on sar 😞

                      yum -y install sysstat
                      
                      1 Reply Last reply Reply Quote 0
                      • JaredBuschJ
                        JaredBusch @GregoryHall
                        last edited by

                        @GregoryHall said:

                        When I was running Screen Connect on Linux it would fail on occasion like this and I would just download the Tar file and reinstall over the top and it would usually get it going again.
                        https://www.screenconnect.com/Download

                        Define "on occasion" for me. I really want to get mine off the Windows box it is on and on a Linux based (likely CentOS 7) VM.

                        A 1 Reply Last reply Reply Quote 2
                        • A
                          Alex Sage @JaredBusch
                          last edited by Alex Sage

                          @JaredBusch said:

                          Define "on occasion" for me. I really want to get mine off the Windows box it is on and on a Linux based (likely CentOS 7) VM.

                          Yes, please do! Also, do you recommend windows instead of linux? If so, Why?

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @Alex Sage
                            last edited by

                            @anonymous said:

                            @JaredBusch said:

                            Define "on occasion" for me. I really want to get mine off the Windows box it is on and on a Linux based (likely CentOS 7) VM.

                            Yes, please do! Also, do you recommend windows instead of linux? If so, Why?

                            Keep in mind he's a full time Windows engineer that doesn't use Linux. 🙂

                            A JaredBuschJ 2 Replies Last reply Reply Quote 1
                            • A
                              Alex Sage @scottalanmiller
                              last edited by

                              @scottalanmiller said:

                              Keep in mind he's a full time Windows engineer that doesn't use Linux. 🙂

                              Sadly, for the most part I am too. Trying to break into linux but.....

                              1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller
                                last edited by

                                Finding issues like this and pushing through to find answers is a great way to learn a lot about it quickly.

                                A 1 Reply Last reply Reply Quote 0
                                • A
                                  Alex Sage @scottalanmiller
                                  last edited by

                                  @scottalanmiller said:

                                  Finding issues like this and pushing through to find answers is a great way to learn a lot about it quickly.

                                  That's why I haven't given up yet! 😄

                                  1 Reply Last reply Reply Quote 2
                                  • A
                                    Alex Sage @scottalanmiller
                                    last edited by

                                    @scottalanmiller said:

                                    CentOS logs are in /var/logs/messages

                                    At least most logs are. /var/logs is the logging directory. Nearly everything goes into the "messages" catch all. But there are specific logs too for NginX, Apache (HTTPD), ScreenConnect, etc.

                                    Both Directorys are missing? WTF?

                                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                                    • JaredBuschJ
                                      JaredBusch @scottalanmiller
                                      last edited by

                                      @scottalanmiller said:

                                      Keep in mind he's a full time Windows engineer that doesn't use Linux. 🙂

                                      irrelevant though to reporting back the definition of "on occasion" as it pertains to the controller in question.

                                      1 Reply Last reply Reply Quote 1
                                      • A
                                        Alex Sage
                                        last edited by Alex Sage

                                        [root@screenconnect ~]# cd /var/logs/messages
                                        -bash: cd: /var/logs/messages: No such file or directory
                                        [root@screenconnect ~]# cd /var/logs
                                        -bash: cd: /var/logs: No such file or directory

                                        1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @Alex Sage
                                          last edited by

                                          @anonymous said:

                                          @scottalanmiller said:

                                          CentOS logs are in /var/logs/messages

                                          At least most logs are. /var/logs is the logging directory. Nearly everything goes into the "messages" catch all. But there are specific logs too for NginX, Apache (HTTPD), ScreenConnect, etc.

                                          Both Directorys are missing? WTF?

                                          That's EXTREMELY odd. There is no /var/log at all?

                                          Sorry, I typod. /var/log not logs

                                          1 Reply Last reply Reply Quote 1
                                          • A
                                            Alex Sage
                                            last edited by Alex Sage

                                            Output:

                                            [root@screenconnect ~]# ls /var/log
                                            anaconda               grubby                          secure
                                            audit                  lastlog                         secure-20150802
                                            boot.log               maillog                         secure-20150809
                                            btmp                   maillog-20150802                spooler
                                            btmp-20150801          maillog-20150809                spooler-20150802
                                            cloud-init.log         messages                        spooler-20150809
                                            cloud-init-output.log  messages-20150802               tallylog
                                            cron                   messages-20150809               tuned
                                            cron-20150802          ppp                             wtmp
                                            cron-20150809          sa                              yum.log
                                            dmesg                  screenconnect
                                            dmesg.old              screenconnect-1227cf7eaca84600
                                            [root@screenconnect ~]#
                                            
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