FOP2 names in FreePBX don't match what is shown on the buttons
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I'm guessing there might be a way to refresh the FOP2 database with changes that are made the FreePBX, but I haven't found it yet.
Any suggestions?
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OK I found my issue. It was two fold - one, things weren't syncing up/refreshing - which I solved by going into FOP2manager, Buttons tab, clicking Actions > Synchronize Labels, then reloading FOP2 and Asterisk.
The second problem was that my user's names are longer than the CSS allows and their last names were being dropped off. This I can't fix without messing with CSS - and uh.. no thanks!
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@Dashrender said:
OK I found my issue. It was two fold - one, things weren't syncing up/refreshing - which I solved by going into FOP2manager, Buttons tab, clicking Actions > Synchronize Labels, then reloading FOP2 and Asterisk.
The second problem was that my user's names are longer than the CSS allows and their last names were being dropped off. This I can't fix without messing with CSS - and uh.. no thanks!
What is your method for UserNames? Full name? Last Name? or Other?
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Full names, though if there's an issue, I could change it to last names...
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I am not sure if you want to change to last names honestly. Remember that the name you put on the extension would affect the dial by name company directory (if you have that setup) for the PBX.
A receptionist / FOP2 user should be able to start typing someone's name in the filter at the top of the FOP2 console and see their extension pretty quickly after doing that. That should work whether they see the entire name of the person on the actual extension button (as long as the full name is the name on the extension in FreePBX). The full name should show when you hover over the extension button.
And, there is a FOP2 buttons area where you can override what is shown on the buttons in FOP2 (or there has been this option in previous versions). I'm just not sure if making a manual edit is worth it or if the synchronization will break for those extensions.
