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    CloudatCost Connection Slow

    IT Discussion
    cloudatcost
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    • scottalanmillerS
      scottalanmiller
      last edited by

      Of course the extra core won't hurt either. Now Apache and MySQL aren't going to fight for context.

      thanksajdotcomT 1 Reply Last reply Reply Quote 1
      • thanksajdotcomT
        thanksajdotcom @scottalanmiller
        last edited by

        @scottalanmiller said:

        Of course the extra core won't hurt either. Now Apache and MySQL aren't going to fight for context.

        Server is upgraded and I've rebooted.

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller
          last edited by

          Give it a few minutes and see what "free -m" has to say now.

          1 Reply Last reply Reply Quote 0
          • thanksajdotcomT
            thanksajdotcom
            last edited by

            Yeah, still waiting for the extra RAM to kick in. This is what I had about 90 seconds ago.

            root@thanksaj-server-cac:~# free -m
            			 total       used       free     shared    buffers     cached
            Mem:           993        375        618         52         17        178
            -/+ buffers/cache:        178        815
            Swap:          953          0        953
            root@thanksaj-server-cac:~# grep MemTotal /proc/meminfo
            MemTotal:        1017732 kB
            
            1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller
              last edited by

              It doesn't "kick in." Not sure what you are picturing happening, but that is a Dev2 instance that you are looking at. Memory does not magically increase in a running system.

              thanksajdotcomT 1 Reply Last reply Reply Quote 0
              • ?
                A Former User
                last edited by

                @thanksajdotcom your going to have to open a ticket to get the RAM added to your VM.

                thanksajdotcomT 1 Reply Last reply Reply Quote 0
                • thanksajdotcomT
                  thanksajdotcom @scottalanmiller
                  last edited by

                  @scottalanmiller said:

                  It doesn't "kick in." Not sure what you are picturing happening, but that is a Dev2 instance that you are looking at. Memory does not magically increase in a running system.

                  In the panel it already shows that they've allocated the memory to 2GB from 1GB.

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • thanksajdotcomT
                    thanksajdotcom @A Former User
                    last edited by

                    @Aaron-Studer said:

                    @thanksajdotcom your going to have to open a ticket to get the RAM added to your VM.

                    That appears to have already been done automatically.

                    ? scottalanmillerS 2 Replies Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @thanksajdotcom
                      last edited by

                      @thanksajdotcom said:

                      @scottalanmiller said:

                      It doesn't "kick in." Not sure what you are picturing happening, but that is a Dev2 instance that you are looking at. Memory does not magically increase in a running system.

                      In the panel it already shows that they've allocated the memory to 2GB from 1GB.

                      We've had that problem before. @Aaron-Studer saw that happen.

                      1 Reply Last reply Reply Quote 0
                      • ?
                        A Former User @thanksajdotcom
                        last edited by

                        @thanksajdotcom Trust me. Your going to have to open a ticket..... I am well versed in C@C

                        thanksajdotcomT 1 Reply Last reply Reply Quote 1
                        • thanksajdotcomT
                          thanksajdotcom @A Former User
                          last edited by

                          @Aaron-Studer said:

                          @thanksajdotcom Trust me. Your going to have to open a ticket..... I am well versed in C@C

                          Ok, I'll give it a shot.

                          1 Reply Last reply Reply Quote 0
                          • thanksajdotcomT
                            thanksajdotcom
                            last edited by

                            Raised ticket 62819308.

                            1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @thanksajdotcom
                              last edited by

                              @thanksajdotcom said:

                              @Aaron-Studer said:

                              @thanksajdotcom your going to have to open a ticket to get the RAM added to your VM.

                              That appears to have already been done automatically.

                              You saw the RAM appear after rebooting?

                              thanksajdotcomT 1 Reply Last reply Reply Quote 0
                              • thanksajdotcomT
                                thanksajdotcom @scottalanmiller
                                last edited by

                                @scottalanmiller said:

                                @thanksajdotcom said:

                                @Aaron-Studer said:

                                @thanksajdotcom your going to have to open a ticket to get the RAM added to your VM.

                                That appears to have already been done automatically.

                                You saw the RAM appear after rebooting?

                                Nope, not as of yet.

                                1 Reply Last reply Reply Quote 0
                                • thanksajdotcomT
                                  thanksajdotcom
                                  last edited by

                                  Rebooting again now. We'll see if it's been allocated now.

                                  1 Reply Last reply Reply Quote 0
                                  • thanksajdotcomT
                                    thanksajdotcom
                                    last edited by

                                    Just rebooted again after it's been a couple hours. Still getting this...

                                    root@thanksaj-server-cac:~# grep MemTotal /proc/meminfo
                                    MemTotal:        1017732 kB
                                    
                                    1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller
                                      last edited by

                                      Did they come back with an answer on the ticket? There is no expectation of things changing until they do.

                                      thanksajdotcomT 1 Reply Last reply Reply Quote 0
                                      • thanksajdotcomT
                                        thanksajdotcom @scottalanmiller
                                        last edited by

                                        @scottalanmiller said:

                                        Did they come back with an answer on the ticket? There is no expectation of things changing until they do.

                                        No, it's been 2 hours for a ticket I put in as high priority, as it's performance-related. Still no word.

                                        ? 1 Reply Last reply Reply Quote 0
                                        • AmanBhogalA
                                          AmanBhogal Vendor
                                          last edited by

                                          Hey AJ, I sent an email to the tech team to get them to look into this. They should be working on your ticket any minute now.

                                          thanksajdotcomT 1 Reply Last reply Reply Quote 2
                                          • ?
                                            A Former User @thanksajdotcom
                                            last edited by

                                            @thanksajdotcom said:

                                            No, it's been 2 hours for a ticket I put in as high priority, as it's performance-related. Still no word.

                                            Normal response time is 48 hours, regardless of priority.

                                            thanksajdotcomT 1 Reply Last reply Reply Quote 0
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